1. Speakers: Gay Schwindt rn administrator Jessi polk rn care manager
Dickinson VA Clinic
Speakers:
Gay Schwindt rn administrator
Jessi polk rn care manager

2. Dickinson VA PACT Team Primary Care Services PACT Team
528 21st Street West Suite F
Dickinson ND
Phone:
PACT Team MD
RN’s
Receptionist
TCT/Lab technician

3. Services Available At Our Clinic
Primary Care Services
Primary Care Services
Annual Exams
Medications
Consults for specialty care in the community
DOT Exams
Women’s Health Exams
Transfer Veterans
Nurse visits
Group visits
Vaccines
Lab Services
Radiology Services
Video Appointments for Specialty Care with Fargo Providers

4. Primary Care Visits
Veterans need to be seen at least once a year for an annual exam
Co-managed Veterans also need to be seen once a year
Must provide our clinic with notes, labs and prescriptions from your Primary care doctor.
Veterans can see our clinic for focused visits as well such as:
Colds, coughs, injuries, etc.

5. Medications Through The VA
Medications are filled based on the National Formulary List
Medications will be filled in the generic form unless otherwise approved
Medications will be filled for a whole year with medications being sent out in a 3 month supply at a time.
Some high risk medications such as narcotics, blood thinners, and specialty meds will only be filled as a one month supply at a time in order for the patient to be monitored closely.
Comanaged patients will need to bring in updated prescriptions for their annual exam

6. Emergent Medications and Pharmacy
Special Circumstances can warrant an Emergency Medication Fill:
Utilize Medicine Shoppe in Dickinson
Use a Certificate issued from the Dickinson VA to get the medication free.
Approval of this service will be done by the provider.

7. Three ways to refill medications:
Pharmacy Refills
Three ways to refill medications:
Online Prescription refills: Using MyHealtheVet
Mail Prescription Refills: Mail slips to
Fargo VAHCS Pharmacy
2101 Elm Street N
Fargo ND
Phone Prescription refills

8. Video (Vtel) Services Available Through Fargo
Cardiology Nutrition Chaplain Services Orthopedics Endocrinology Pain School Genomics Prosthetic Amputee Clinic Home Telehealth Pulmonology Mental health Rheumatology MOVE Program Teleaudiology Nephrology Urology

9. Consults Through the VA
Specialty Services Veterans Want Covered by VA
Consult needs to be placed by our provider
Fargo VA needs to approve
Fargo VA will schedule and call patient

10. Consults Continued
Approved consults will be paid for by the Choice Program or by Fargo VA
Consults will be scheduled for patients locally based on services available. Some services are not offered in Dickinson and may need to be scheduled in Bismarck.
Consults will be approved for a certain time frame and for a certain amount of visits
Consults will NOT go retroactive for any reason
Consults WILL honor Veteran requests for specific doctors

11. Common Consults Available Through the VA
Home health
Hospice
Optometry
Hearing exams
Eye Glasses
Prenatal
Orthopedics
Cardiology
Urology
Hearing Aids

12. PROSTHETICS Prosthetics Shower chairs Canes Walkers Wheelchair
Knee, elbow and wrist supports
Specialty items needed for after surgeries
Toilet seat risers
Diabetic supplies such as shoes, long handled mirrors, and diabetic socks

13. Other Services Available
Addiction and Rehab Services
Holter Monitor’s
EKG’s
Diabetic Educator
Comes monthly for diabetic education
Group Clinics monthly
Hypertension
COPD
Diabetes
Congestive Heart Failure

14. MyHealtheVet What is MyHealtheVet?
Secure messaging to all your providers and nurses
Viewing all your health information and appointments
Veteran Education
How do I get access?
Register online at

15. Emergency Services Through The VA
Emergency Care is never guaranteed to paid for by the VA.
If you need emergent care for chest pain, shortness of breath, etc. DON’T HESITATE GO TO THE EMERGENCY ROOM
If the Veteran is in the clinic and needs to be transferred to the emergency room an ED consult will be placed for this service. This is still not a guarantee of coverage.
All claims are reviewed at the VA and determination of coverage is based on life threatening circumstances and emergent need.
Notification to the Fargo VA or to our clinic of the ER visit to document in the chart is helpful in determining coverage.

16. Travel Reimbursement Who is eligible for travel expense reimbursement:
Veteran rated by VA 30% or more service connected
Veteran rated by VA less than 30% for travel relating to a service connected condition only
Veterans receiving VA Pension benefits for travel relating to any condition
Veterans with an annual income below the max applicable annual rate of pension for any condition
Veterans who are unable to defray the cost of travel
Veterans traveling in relation to a Comp and Pen exam
Certain Veterans in certain emergency situations

17. Two Ways To Submit Claims
Travel Claims
Two Ways To Submit Claims
Swipe your VA Veteran ID Card in any of the Vet Link Kiosks located throughout any VA facility
Complete a paper claim form and we can submit them for you or mail them to the Travel Office in Fargo.

18. Some services require a Veteran to go to Fargo.
Fargo Appointments
Some services require a Veteran to go to Fargo.
DAV Van Available for free rides
Hotels available for cheaper rates
Lists are available at the clinic for Veteran’s.

19. Soon to Come….. Teleretinal Services Telespirometry ID Cards
Upcoming Services
Soon to Come….. Teleretinal Services Telespirometry ID Cards

20. Resources For Veterans
Suicide Prevention Veteran Crisis Line
Press one
Women Veteran’s health Program
ext
Post 911 Transition Program
ext
VA Nurse Advice Line:
Available 24/7

21. Questions