1. Quest’s Migration Manager for Active Directory (QMMAD) Services Approach
Name
Title
Date

2. Quest is a highly innovative company focused on helping companies simplify and reduce the cost of managing IT
As we get started, I’d like to take a few moments to review some key points about Quest Software that will demonstrate our stability and standing as a leader in the industry… Quest is a highly innovative company focused on helping companies simplify and reduce the cost of managing IT. We’ve helped over 100,000 customers around the world.

3. Financial Strength Annual Revenues Key Stats
$695 million in revenues
$410 million cash on hand (as of Q3 2010)
All-time highs for adjusted cash flow and margins in ‘09
100,000+ customers (87% of Fortune 500)
Annual Revenues
As you can see from our 10-year revenue growth, our cash balance, and customer base, we are a stable, growing, financially healthy company. Like many companies we did have a slight drop in top line revenue in 2009 but at the same time we had an all time high for cash flow and margins. In addition we returned to nice top line revenue growth in 2010.

4. Global Presence
Over 60 offices throughout the Americas, Europe, and Asia Pacific
Corporate Headquarters in the US, UK, and Singapore
3,400+ employees worldwide
We have offices throughout the world and have the resources to support the largest global organizations whether they be in the Americas, Europe, Middle East, Africa, or across the Asia Pacific and Japan region.
Aliso Viejo, California

5. Migration and Consolidation
FUNCTIONS
PLATFORMS
PHYSICAL I VIRTUAL I CLOUD
CAPABILITIES AND BENEFITS
Migrate, consolidate and restructure data and systems with ZeroImpact to the business
Supports complex migrations to accommodate a wide range of business needs for any migration scenario
True coexistence ensures employees can communicate and collaborate during the migration
Global reach, vast partner ecosystem
Identity
Management
Performance
Monitoring
Data Protection
I’d like to provide an overview of Quest’s migration and consolidation solution before we move into a detailed discussion of the Quest Migration Manager for Active Directory Services Approach. In general, Migrations & Consolidations are difficult and fraught with risk. It’s a fact, your enterprise and applications are mission critical. If they go offline, everyone knows, the business suffers and you don’t want the fingers pointed in your direction. For this type of project, you need a solution provider you can trust to mitigate the risks and ensure your project completes on time and on budget with ZeroImpact to you organization. Simply put - you need a provider to simplify the process.
Quest is that provider.
If you add up the populations of the 75 most populous cities in the US, it’s just over 55,000,000 people. That’s how many users we’ve migrated in the past decade. That speaks to our experience. We’ve been there and we’ve done that. What’s made us successful? Simple; we have global reach, award-winning 24x7 support in a variety of languages and highly skilled consultants with a wide range of experience that you can depend on to facilitate the fastest time to value and the maximum ROI.
It doesn’t matter if you are moving to the latest version of Active Directory, Exchange or SharePoint or replicating Oracle data. It doesn’t matter if you are migrating from GroupWise , or Notes and applications to Exchange and SharePoint. It doesn’t matter if you are migrating to an on-premise version of the Microsoft technology or the cloud-based Office Quest is the only provider that offers products that can analyze the source system, assess the impact of a proposed migration, enable coexistence during the migration, and restructure and perform clean up after the migration. What’s more, Quest’s Professional Services team has the skill and experience to simplify the entire process and ensure success.
Could the likes of GlaxoSmithKline, Queensland Health, and the States of Georgia and Michigan be wrong? Or how about Coca Cola Bottling who reduced their Notes migration time by 33%, finishing the project two months ahead of schedule. When Volvo IT needed to migrate a critical SAP system to a new hardware platform, they used SharePlex for Oracle to reduce downtime by 90%. These are just some our successes in the commercial and public sector and from regions like North America, Latin America, Europe and Asia.
Development
PRODUCTS
Migration
Administration

6. Quest’s Professional Services team is dedicated to simplifying your technical projects. You can rely on us to facilitate a successful migration and the fastest time to value.
So let’s get into what Quest Professional Services can offer you. The Quest Migration Manager for Active Directory software is capable of empowering your organization with the ability to migrate efficiently and restructure your AD environment while simultaneously ensuring coexistence between migrated and un-migrated users. It has the power to simplify migration processes and integrate workflow through all phases of the migration.
It’s critical for the software to be implemented correctly, quickly and efficiently – we have the expertise and experience to simplify the process and deliver a successful deployment and a successful migration while providing your team with the knowledge they will need going forward so that your investment doesn’t become shelfware.

7. Standard Approach to QMMAD
Well defined, repeatable and consistent approach based on strong communication and Project Management
Success comes from experience in understanding and mitigating risks
The process drives the migration and the tools enable the process

8. PROVEN AND EXPERIENCED
Approximately 350 Migrations World Wide in 2010
Projects ranging from several 100 to over 500,000 Mailboxes and Users
We provide EXPERTS Only

9. Customer Quotes
“We knew our migration was never going to be completely straightforward. But the automated nature of the Quest migration solution and the expertise brought to the project by the PSO team ensured that our new Exchange and Active Directory environment was in place before the start of the new academic year. We experienced no data loss and the migration had minimal impact on the staff and students.”
“Quest’s PSO has been invaluable to work with, especially since the project was not without its challenges. The PSO consultants provided us with sound advice on the best approach to take, which was particularly useful whenever a problem arose.”
“We couldn’t have done this without Quest. Both the migration solutions and the individuals from Quest’s PSO team were invaluable to us during this project.”

10. A.I.M for QMMAD Delivery Outline
- Review and document your current Active Directory environment so we can build a Migration Plan tailored to your needs.
Project Initiation
Active Directory Assessment
Creation of the Migration Plan
- Work with your team to install and configure the product in a test environment and fully develop the Migration Plan.
Lab Installation of QMMAD
Documentation of Migration Process
During the Assessment phase of the delivery we have seasoned experts who know exactly what to look for working with your team to review and document your current Active Directory environment and build a Migration Plan that’s tailored to your specific business objectives and technical environment.
We kick off the engagement with a Project Initiation Meeting from which a Project Initiation Document is created to identify such things as key stakeholders and contacts, migration requirements and constraints, dependencies and risks and the timeline among other things.
For the Active Directory Assessment, we’ll use our Reporter and Spotlight on AD software tools to generate detailed reports about your AD environment
Then we use the information from the reports and the Project Initiation Document to work with your team in developing the initial Migration Plan
For the Installation phase, Quest Professional Services Consultants will work hand-in-hand with key members of your team to install and configure the product in a test environment and fully develop the Migration Plan based on the events and knowledge gained during the Lab Installation.
Finally, we will work with your team to use the Migration Plan and the knowledge gained from the Lab Installation to install the product in a production environment and run a pilot migration – from there we support the management of the entire migration providing knowledge transfer throughout the process and closing with a Project Review Meeting to discuss whether the project goals and objectives have been met.
- Work with your team, using the Migration Plan, to install QMMAD in a production environment and run a pilot migration.
QMMAD Production Installation and Pilot
Post Production Migration Support
Knowledge Transfer
Project Review Meeting

11. - Project Initiation
The Project Initiation is conducted before the commencement of other Activities and is targeted at:
Introductions and Explanation of Roles
Review Project Scope and Activities
Overview of Customer Environment and Migration Needs
Discuss Requirements, Critical Success Factors and Constraints
Stakeholder Identification
Migration Strategy Discussion
Migration Terminology
Migration Process – Domain Integration
Applied Best Practices
High-Level Planning

12. - Active Directory Assessment
Quest uses various tools to gather information regarding the Active Directory Environment including:
Stale Accounts
Account Policies
Password Policies
Lockout Policies
Installed Software
Local Group Memberships
Operating System Information
Replication Time
Duplicate Objects
Group Policy Objects and
Synchronization Status
Services
Trusts
Users with NULL Passwords
(WINS) Service Locator
DNS Bind Times and Missing Records
Domain Controllers Without ReplicationLinks
Inter Server, Inter Site Replication TimeDescription
Replication Failures (Including Object Tracking)

13. - Active Directory Assessment
Once data is gathered, Quest analyzes and summarizes the reports and compiles this data into a Summary & Assessment report containing:
 The current state of Active Directory
Recommendations toward remediation of discovered issues/concerns
Statistics concerning the assessment including information from the report services

14. Based on information gathered
- Migration Planning
 Based on information gathered
Quest advises on the migration process
Recommends a QMM console deployment approach
Reviews the Customer’s overall migration project plan
Identifies other migration tasks
Assist with risk identification
Assist with risk management planning.
Using the outcome of the session, Quest creates a Migration Architecture and Process Plan to document the planned migration.

15. - Lab Installation and Configuration
Install and configure Migration Console on a dedicated Migration Windows 2003 workstation
Agent Configuration on Source and Target domain controllers
Resource Updating
Review and validate Back out and Restore Procedures
Validate the migration configuration settings and the order in which the objects are to be migrated
Test the entire migration process in the lab environment for a limited number of users to assess potential areas for improvement

16. - Documentation of Migration Process
The Migration Plan document typically contains:
 Migration Assumptions
 Migration Pre-requisites
Recommended QMMAD requirements
Recommended Quest QMMAD configurations change
Recommended tasks to perform prior to migration
Cleanup work recommended prior to migration
How to address Migration Risks
The Migration Process
Step-by-step documentation of migration process
Co-existence components (Object migration, and etc)
Deployment components (User, Workstation, User Profile)
Documented recommendations to Technical Migration Strategy
 Planned Post-Migration Activities (if any)

17. - QMMAD Production Pilot
Quest assists with the installation of QMMAD in a production environment and the running of a pilot migration (typically using 10% of production users), using the Migration Plan and the knowledge gained in the Lab installation of QMMAD
After the pilot migration, Quest assesses the results and identifies:  
Areas of success and areas for improvement
Changes which may be required to the current migration process
Areas of potential risk
Additionally, Quest may assist Customer with the implementation of any desired or required changes.

18. - Post Production Pilot Support
Subject to the number of Days remaining, Quest can be available to provide remote support following the production pilot, such as:
Questions and Answers
Troubleshooting
Additional training

19. Questions?