2. Program Control Services – Overview
What is PCS?
Program Control Services (PCS) is a Service Group that provides the experienced professionals specializing in the set up and operation of Program Management Offices (PMOs). The group provides standard processes and tools to enable engagements to setup and run Project Management Offices (PMOs).
PCS aims to work with client engagement teams to plan, implement, operate and improve project, program and service control functions, primarily through the mobilization and provision of PMO services.
Why PCS?
PCS provides Project Management Office (PMO) support to Project Managers to successfully manage business functions. PCS/PMO is the supports/controls many project management functions that provides decision support information, ensuring that all business change in an organization is managed in a controlled way and hence Program Control Services.
Responsibilities of a PCS resource
Deliver industry leading and industrialized PMO services to its customers, both internal to Accenture and directly to the end-client
Provide accurate and targeted management information to drive operational excellence and enable informed fact based management decisions to be taken by the engagement
Provide specialist resources that leverage proven processes, standard tools and assets to enhance and continually improve an organizations management and control capability
Lower project management costs and free-up Project Managers bandwidth for technical work– reducing delivery risk and improving quality.

3. Why PCS? – How is value added
Financial Management & Review
Tracking time and expenses for the engagement as well as managing Benefits Case, earned value & Burn rate & compliance to financial stds.
Document Management
Configuration management, including storage and processing of documentation
Resource Management
Resource allocation, utilization, capacity management and time tracking
Procurement Management
Purchase ordering ,managing contract terms & conditions
Status Reporting
Reporting timely and accurate project performance metrics
Knowledge Management
Capturing and maintaining best practices and lessons learned
Policy & Standards
Standardized processes, templates, procedures, policies and methods
Risk & Issue Management
Identifying, quantifying, classifying, assessing & mitigating project-level risks & Issues throughout the project lifecycle
Communication
Information gathering and distribution, regular updates to all project stakeholders
Program Governance support
Support for program portfolio budget, progress administration and decisions to ensure programs meet their milestones/ tollgates
PCS Benefits
Decreased delivery risk through early identification and reporting of issues, risks and scope changes
Proven PMO services based on the requirement of client
PMO specialized resources helps in bringing down project management cost.
Increased quality, transparency and predictability by using uniform ‘best practices’ consistently across all projects in the portfolio
Effective and efficient communication and fit for purpose reporting as per the business requirements of the client

4. Copyright © 2015 Accenture All rights reserved.
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Copyright © 2015 Accenture All rights reserved.