1. The Future of Libraries (Do libraries have a future?) It’s up to you!

2. Prague exterior
I bet this is what you THOUGHT we were going to talk about, but it’s not. Well, maybe later.
Proposed Czech National Library

3. The past few years have been very difficult for all types of libraries
The past few years have been very difficult for all types of libraries. We have been pulled in six different directions. The hard economic times of recent years have increased library use, even as we have seen library budgets slashed.
New technologies (Virtual reality and Alternate reality)
New service models
New ways of delivering old services
New & more diverse customers
New and alternately credentialed colleagues
Need for new branding around what we do

4. Challenges
To address these challenges, we need a plan
So, before you all start rolling your ANOTHER strategic plan, I want to share what we did at NJSL-----ADAPTIVE…
Core values
Purpose/legislative/LSTA
Environmental; scan 2013 and a more current scan
6 areas, plus an overriding theme of collaboration

5. Start with Why As we find the need to adapt Desired result For whom
Basically, Start with Why

6. Golden Circle
Why - This is the core belief of the business. It's why the business exists.
How - This is how the business fulfills that core belief.
What - This is what the company does to fulfill that core belief.
Not only the most meaningful, but also how brains are wired.
“Why” sticks in limbic core (motivational)
“What” and “How” are more cognitive processes and those functions reside in the neocortex.
Elevator speech

7. Messaging
Communication is not about speaking, it’s about listening
What are the problems and opportunities in your town? Making new immigrants feel welcome? Unemployment? Gangs? Bored teenagers? Become the answer to the problem.

8. Career Connections (19 locations) and 125 Job Seeker libraries
Workforce development
---problems identified and potential solutions
Planning for results - visioning

9. Grant opportunity
Library role in finding solutions
The Second Chance Act (SCA) supports state, local, and tribal governments and nonprofit organizations in their work to reduce recidivism and improve outcomes for people returning from state and federal prisons, local jails, and juvenile facilities.
state and local government agencies and nonprofit organizations may be eligible to apply.

10. Taken at Atlantic City Public Library’s Teen Space
Taken at Atlantic City Public Library’s Teen Space. 5 of the 6 teens pictured here do not have a computer at home.
New service solution from makerspace grant.

11. NJSL held a Naturalization ceremony
NJSL held a Naturalization ceremony. 43 people representing 22 countries received their citizenship papers.
This was a wonderful experience for the staff as well as for the new citizens. Their pride was evident and the day was a wonderful opportunity to have the library be part of their celebration.

12. Fade to Books
Grant program will be announced Feb successful applicants may partner with up to five barbershops in their community. Libraries will get training from Tonya Garcia and staff, and funds towards bookshelves and year-end celebration

13. What keeps me up at night.

14. Nurture your relationships, with your Boards of Trustees, Town Council, your colleagues at the schools and colleges in your town.
Show up at Town Council meetings. Tell your story at every opportunity,
The college/public library relationship is often overlooked and can be quite valuable. (Howard College & Howard County, Texas)
Tuesday, January 24, 2017
BIG SPRING, TX
Howard College trustees approved an inter-local agreement with the Howard County Commissioners Court Monday to share a head librarian position for both entities’ program. This agreement could be the first step to merging library resources for the two taxing entities in the future. Howard County Commissioners also approved the agreement Monday at their meeting.
- See more at:

15. ALA National Legislative Day
May 1 & 2, 2017
Contact Pat Tumulty

16. OK, we have prizes to award for correct answers.
Can anybody identify this person?

17. Can anybody identify this person?

18. Can anybody identify this person?
Rodney Frelinghuysen
Frelinghuysen serves as Chairman of the House Committee on Appropriations and New Jersey's only member.
Essex County:
Bloomfield (part; also 10th), Caldwell, Cedar Grove, Essex Fells, Fairfield, Livingston, Montclair (part; also 10th]), North Caldwell, Nutley, Roseland, Verona, West Caldwell, West Orange (part; also 10th)Morris County:
Boonton Town, Boonton Township, Butler, Chatham Borough, Chatham Township, Denville, East Hanover, Florham Park, Hanover, Harding, Jefferson Township, Kinnelon, Lincoln Park, Madison, Mendham Borough, Mendham Township, Montville, Morris Plains, Morris Township, Morristown Town, Mountain Lakes, Parsippany-Troy Hills, Pequannock, Randolph Township, Riverdale, Rockaway Borough, Rockaway Township and Victory GardensPassaic County:
Bloomingdale, Little Falls, North Haledon, Pompton Lakes, Totowa, Wanaque, Wayne and Woodland ParkSussex County:
Byram Township, Hopatcong, Ogdensburg, Sparta Township and Stanhope

19. Remember, it’s not YOUR library
It’s important to remember, the library belongs to their constituents – the members of the community.

20. The way we generate, consume and share information is changing rapidly
The way we generate, consume and share information is changing rapidly. People can get their information from many resources. Why should they come to you?
This picture was taken in a hotel bathroom in Dallas, Texas. Can you tell that the image is embedded in the mirror – almost like a hologram.
It was rather unsettling to have Katie Couric staring in your face while you were brushing your teeth.
People are divorced from time, with the use of DVR’s – we are encouraged to put everything on our own timeline. Libraries could be serving customers round the clock as people stay up more.

21. Drive-through beer distributor & car wash
Monroe Twp Library has a drive-up window. If you can’t retro-fit, model Dallas libraries & offer carhops to bring materials out to the customers’ cars.

22. Step Up Your Customer Service.
This plaque was on a concierge station at a restaurant in Dallas, Texas. It could very well be on the front of your library’s circulation desk.
When people walk in the front door of your library, the circ desk is their first point of contact, so this is your best opportunity to set the stage for the entire library experience.
NJSL and Trump Taj partnership

23. How would you feel if you walked up to a Reference Desk and the people seemed more interested in their own conversation than in helping you?

24. Welcome Kiosk in Charlotte encourages hip to hip library service without barriers

25. North Brunswick, NJ Library.
Signs made by a local sign maker, not a typical library vendor.
Note creative way to showcase wall hangings specific to a particular culture.

26. Dewey or Don’t We?
Why do we demand that people learn a new language to find books in our libraries? Are you able to find what you need in Barnes & Noble? There’s something to be said for the joy of browsing.
Personally, I never understood why animals are in the 500s (Natural Sciences), but farm animals and pets are in the 600s (Technology)

28. Topeka, Kansas library combines best of both
Topeka, Kansas library combines best of both. Books are arranged by Dewey order, but shelved in neighborhoods, with great signage. Grouped together: Anti-Aging and Longevity, Healthy Living
Friendly signage and terminology. Use words people know. “Find books, find articles” Avoid database, library catalog, e-journals, index, interlibrary loan, periodicals, serial, reference, resource. Library with giant ? Above desk.

29. Health Bags on different topics – diabetes – books & dvd’s
Health Bags on different topics – diabetes – books & dvd’s. Paid for by sponsorship from area hospitals.

30. OK, e-books. This is one of my pet peeves.
42 people ahead of me
Each person can keep the title for 21 days
42 x 21 = 882 days
882 days = 29 months
29 months = 2 years, 5 months
Really?

32. Amazon Bookstore. All books face toward the aisle, and look at how they select what they stock --- customer ratings + popularity on Goodreads.

33. Transformation on a shoestring

34. 19 signs in my field of vision
How does this make you feel? Confused? Anxious?
19 signs in my field of vision

35. This is what many circ desks look like
This is what many circ desks look like. We don’t notice that they become cluttered. That’s why it’s helpful to have a new pair of eyes look at them.
Before

36. After

37. Here’s the entrance to the library looking over it’s computer section
Before

38. After

39. Everyone loves to be delighted.

41. California bakery Sprinkles is launched a 24-hour cupcake ATM called 24-Hour Sprinkles.
Source:
They have a wildly popular Facebook page and really know how to use social media to market!
First 10 people to come into the store & say “You cant catch me, I’m the gingerbread man” get a dozen free cupcakes.
Why can’t libraries be as engaging? The first 10 people to come into the library and say “I love my library” get their fines waived.

42. Sprinkles ATM
Chicago after midnight, 20 people stood in line to buy a $4.99 cupcake

43. Cherry Hill Public Library Pancake Bot
Cherry Hill Public Library Pancake Bot. It was as much fun to watch the pancake being created as it was eating it.

45. The Culinary Literacy Center is a commercial-grade kitchen that serves as a classroom and dining space for Philadelphians. We are more than just a cooking school. Teachers can bring students to our hands-on lab, where we teach math via measuring, reading via recipes, and science via seeing what pops out at the end of the cooking process. Chefs of all ages can experiment with new foods, new tools, and new ideas. We offer a wide range of programs for eaters of all interests and tastes—our kitchen classes range from Meatless Mondays to Fish Without Fear, butchering demonstrations to salad how-tos. Free and low-cost public programs teach consumer skills that help parents make recipes fit their families’ needs and emphasize nutrition and health literacy to help with disease prevention. New on tap is Fare and Fête, an exclusive dining experience featuring cooking demonstrations from top Philly chefs, at which diners can sup on a three-course meal and sip the night away. All programs are designed to empower Philadelphians to take charge at the market and behind the stove!
"We believe that being present and having experiences gives students knowledge, self-confidence and increases curiosity," she wrote. "Through the use of well-prepared fresh food, the library's program gave students the chance to utilize and enjoy scientific, mathematic and literary principles."
And I thought we were just cooking supper.

47. Find a problem in your community and be the answer to that problem
Find a problem in your community and be the answer to that problem. How to make people think about the library and what they can bring to the table. Tonya – Fresh Start

48. The Human Library™ is designed to build a positive framework for conversations that can challenge stereotypes and prejudices through dialogue.
The Human Library is a place where real people are on loan to readers.
A place where difficult questions are expected, appreciated and answered.

50. Playgrounds for Seniors Popping Up in U.S.
The parks, which feature low-impact exercise equipment designed for adults, started abroad and are just now taking off in the United States.
September 2012
KaBOOM, a nonprofit organization that builds playgrounds in low-income areas, has partnered with the Humana Foundation to build multigenerational playgrounds throughout the country. Eleven have been built since last year; another 16 are in the works. Their intent is to provide a place where aging adults can participate alongside their children or grandchildren, says Mike Vietti, a KaBOOM spokesman. “This way, instead of adults just sitting on benches while their kids play, they can also be active and keep an eye on the kids.”
One of the recently opened KaBOOM projects, at the Midway Safe Harbor Center in Sanford, Fla., has been a big asset to the community, says center Director Brenda Knight. “When you’re talking about an area with high crime and poverty, it is often the case that the grandparents are taking care of their grandchildren. Before the playground, neither the kids nor the grandparents had a place to go, and now they have a place to go together.”
Midway Safe Harbor in Sanford, Florida.

51. Current Trends and Future Possibilities

52. The percentage of American adults who read literature — any novels, short stories, poetry or plays — fell to at least a three-decade low last year, according to a new report from the National Endowment for the Arts.
In 2015, 43 percent of adults read at least one work of literature in the previous year. That's the lowest percentage in any year since NEA surveys began tracking reading and arts participation in 1982, when the literature reading rate was 57 percent.
Reading the classics is often designated as something you do in school, but The Wild Detectives bookstore in Dallas, Texas decided to get everyday readers on board, too. Litbaits is a site that creates posts with clickbait headlines, or titles that are meant to arouse a reader’s interest, to connect readers to classic literature.
Developed with marketing agency Dieste, the site is hosted on Medium and emulates the style of a web-based news outlet. Once readers click on the title, they are lead to a page where they can read the book for free in its entirety.

53. THE JUNGLE BOOK by Rudyard Kipling
He befriended a bear when he was a kid and fate reunites them years later

54. You fell for the bait, now fall for the book
You fell for the bait, now fall for the book. Read The Strange Case of Dr. Jekyll and Mr. Hyde by Robert Louis Stevenson below.

55. Tunisians are being encouraged to read by turning taxis into libraries
Tunisians are being encouraged to read by turning taxis into libraries. More than 80% of the adult population is literate, and many Tunisians are fluent in both Arabic and French. But 75% of households have no literary material aside from the Qur’an or newspapers, and only 18% of Tunisians bought a book in the past year.

56. Shop and hop: Commuters in South Korea pick out the night’s groceries in a virtual mart; the content of their carts are waiting for them when get home.

57. Vodaphone – subway
Newark train station – QR codes lead to job training classes, networking events, programs

58. Vodafone, Romanian based company. QR codes link to book. Download.

59. As E-book Sales Decline, Digital Fatigue Grows
Limitations of e-reading devices and “digital fatigue” are cited as causes of decline in sales of the format
The Codex survey also found that though book buyers stated they spent almost five hours of daily personal time on screens, 25% of book buyers, including 37% of those 18–24 years old, want to spend less time on their digital devices. Since consumers almost always have the option to read books in physical formats, they are indicating a preference to return to print. In the April survey, 19% of 18-to-24-year-olds said they are reading fewer e-books than when they started reading that format, the highest percentage among all age groups. Overall, 14% of book buyers said they are now reading fewer e-books than when they started reading books in the format, and 59% percent of those who said they are reading fewer e-books cited a preference for print as the main reason for switching back to physical books. The share of print books purchased was also the highest among the heaviest screen users, the so-called digital natives, ages 18–24 (83%), and lowest (61%) among 55-to-64-year-olds.

60. If you’ve been thinking that you are a 20th-century dinosaur because you prefer paper books to e-books, think again.
A new study by the Pew Research Center has found that 65 percent of Americans surveyed had read a paperback or hardcover over the past year, compared to 28 percent who opted to read an e-book. Forty percent of those surveyed said they only read print books, while just 6 percent read e-books exclusively.
September 2, 2016

61. Virtual reality simulations, talking robots and a magic school bus — this is what happens when a theme park company designs a library.
Landmark Entertainment Group — the company responsible for the Spider-Man and Jurassic Park rides at Universal Orlando and Caesar’s Palace in Las Vegas — has partnered with the city of Homestead, FL, to create the world’s first “Cybrary,” or cyber library.
“We are redefining what the library is,” said George Gretsas, Homestead’s city manager. “When you think about bettering this thing called a library, which has been around since before 300 B.C, do you turn to the library scientists — the librarians — to create a fresh and new thing, or do you turn to people who have expertise in the areas of entertainment and attraction?”
Homestead did the latter.
The Cybrary was designed to break every stereotype — no shushing, no boredom. It will have old-fashioned books but also much more. Think e-books, librarians in unique costumes and a verbose robot welcoming you to the building.
“It’s like, why can’t Mary Poppins be your Cybrarian? What if children weren’t hushed but rather encouraged and inspired to really want to read, to learn, to explore new places to really engage?” said Tony Christopher, Landmark’s founder, CEO and president. “We are brainstorming ways to gamify the library experience and make kids — and adults — actually want to take a trip to the library.”
Christopher’s vision is reflected in Landmark’s design of the Cybrary. It will boast almost a dozen attractions including a massive circuit tree, which will serve as the facility’s nucleus. Its branches will glow in a kaleidoscope of colors and will guide visitors to different parts of the Cybrary.
Visitors will get the chance to take part in augmented reality experiences, where characters will climb out of books and come to life by way of goggles or a headset. People will also have the opportunity to transport themselves to foreign countries and past centuries after stepping into the Cybrary’s “virtual reality cube.” They will also have access to Homestead’s Mariachi Academy, which will give kids a forum to perform outside.

62. At more than 383,000 square feet, Dokk1 is the largest public library in Scandinavia. (Aarhus, Denmark) The interior has a flexible design that allows it to house maker spaces and host workshops for individuals and groups of all ages. The low-energy design incorporates solar panels, LED lighting, recirculation of ventilation air in the parking area, and seawater cooling. Users can communicate via Instagram to screens in the library and a quirky connected button at the hospital’s maternity ward allows new parents to sound a library bell every time a child is born in the city. Accessibility is a priority in the design, with multiple outdoor areas and entrances on all sides of the building.

63. Your most reliable plan for survival
Yes, you need to be positioned for adaptability in the future, but this is really based in your ability to create relationships with your community of today. Build support among today’s customers.
Bob Hugin, CEO of Celgene: “If you want to be mediocre set realistic goals. If you want to really succeed, set aspirational goals.”

64. Imagine if your workplace was like this:
Bob Hugin, CEO of Celgene (based in Summit, NJ) “We are a company of groundbreakers, advocates, partners, creators and colleagues. We have built, and will continue to build, a company where every employee’s best work is supported and celebrated for the impact it has.”
MentorNJ
75 Mentors signed up. Members come from all types of libraries. Go to librarylinknj.com for a directory and information on how to join.
Networking event – Oct. 2017

65. Mary Chute
New Jersey State Librarian
Peggy Birdsall Cadigan, MLS  
Deputy State Librarian
Innovation & Strategic Partnerships
New Jersey State Library