Showcase: Infor Supply Chain Execution Mario Ghosn, General Manager, SNS Peter Reynolds, Solutions Consultant, Swx.

Showcase: Infor Supply Chain Execution Mario Ghosn, General Manager, SNS Peter Reynolds, Solutions Consultant, Swx

Key Challenges in Warehouse Management Today
Achieving ‘Perfect’ Order Fulfilment Compressed order lead times – as short as 24 hours Penalties for errors in labelling, packaging, or delivery Demands for elaborate packaging and delivery formats Maximising Warehouse Asset Utilisation Use existing warehouse equipment and space Detailed inventory visibility: lots and expiration dates FIFO / FEFO product rotation, avoid obsolescence RF and voice-directed tasks speeds up operations Improving Labour Productivity Meet expectations without adding resources Detect and correct deviations from plan Guide operators throughout process Easy-to-use information, rapid training Support value-added service activities Warehouse operations are constrained by many factors, but for today’s session let’s focus on three fundamental challenges: customer orders, the warehouse assets themselves, and labour.

How Advanced WMS helps Order management Inventory management
Detailed info: customer history, product specs, photos and substitutes Inventory management Fulfil orders as accurately as possible, as often as possible Enforce FIFO/FEFO rotation for inventory aging and expiration dates Lot control, serial number capture, date code tracking, catch weights Work and task management Task interleaving, wave management and pick path optimisation Labour management Visibility into operations Identify bottlenecks, labour performance issues, barriers to productivity Kitting and light assembly Slotting

Infor SCE Customers

SCE & WMS Customers – South Africa
Food & Beverage Industrial Manufacturing 3PL & Logistics Distribution & Retail Softworx SCE and WMS Customers As at January 2016, the following Softworx customers are current on maintenance for Infor Supply Chain Execution and earlier versions of Infor WMS: Barloworld Logistics (Nike Warehouse) Christian Art Distributors NGK Parmalat Phoenix Beverages (Mauritius) RTT *Apparently Imperial Logistics is also using some of the SCE licences through RTT, but they are not paying us maintenance for it. UTi has been acquired by DSV Global Transport & Logistics

Infor SCE Kick-Off Presentation | Shahini | KSA
The Infor SCE solution has many customers in diverse industry verticals. . .such as Logistics Providers. . . 19/09/2018 Infor SCE Kick-Off Presentation | Shahini | KSA

. . .to Food & Beverage and consumer goods. . . 19/09/2018 Infor SCE Kick-Off Presentation | Shahini | KSA

. . .to automotive, pharmaceutical and medical, electronics. . . 19/09/2018 Infor SCE Kick-Off Presentation | Shahini | KSA

. . .to fashion & luxury, industrial, public sector and retail. 19/09/2018 Infor SCE Kick-Off Presentation | Shahini | KSA

Analyst Reports And it has received favourable reviews from the analysts…

Acknowledged by analysts
“Infor continues to impress in manufacturing supply chains with its rapid yet comprehensive approach to planning and execution. Where other software vendors may struggle with seamless integration, Infor has done a good job of tying all of its supply chain components into a cohesive whole. The notion of speed, and the need to make better, faster decisions, is very much at the core of ION — and it resonates well for manufacturers striving to be faster and better.” IDC “Inforum 2013: Social and Beautiful Enterprise Applications with a Sharp Focus on Industry Verticals” Doc #241646, June 2013. And it has received favourable reviews from the analysts… APPROVED

Analyst Validation “ In conclusion, unified core SCE capabilities, mobility, consumer-grade user experience, as well as added business value achieved through Infor Mingle, Infor SCE Dashboards, and in-context BI should put the SCE market leaders and Infor competitors on alert. TEC, “Infor Ships Infor SCE v10.3,” Predrag Jakovljevic, April 17, 2014 And here’s what industry analyst TEC say about our solutions for Logistics Service Providers. We are truly disrupting the market place with our latest technologies. Note: APPROVED, On AR Webpage Source:

Analyst Validation “ Infor's go-to-market strategy is vertical and industry focused, positioning supply chain solutions with experience and industry functionality built in. “ Infor has incorporated four pillar technologies throughout its Infor SCE product. APPROVED, On AR Webpage IDC Manufacturing Insights, “Vendor Assessment: Manufacturing Industry Supply Chain Execution Services Buyers Guide” Doc #MI246520, February 2014.

About SNS For many of you Mario needs no introduction, but let me just say that as Softworx, we like to partner with SNS, because there simply isn’t a more competent outfit out there in the world. Second-to-none, they have a wealth of experience implementing Supply Chain Execution solutions in every almost vertical across the globe, from Chile and Argentina in the west to Australia and Japan in the east.

Introducing Supply Network Services (SNS)
Supply chain diagnostics and re-engineering Supply network and warehouse design Software implementations Logistics recruiting Training 35 consultants 150+ customers 30+ countries 45 projects (2015) 100% success rate Supply Network Services (SNS), headquartered in Lebanon, provides supply chain services from consulting and training to recruitment, solution development, implementation, systems integration and systems support. Operating for more than 15 years, and with 35 consultants across its offices in Beirut, Dubai, Jeddah, Johannesburg, and Singapore; SNS serves more than 100 customers in over 30 countries. Last year SNS completed 45 projects with 100% success rate. With experience in every industry vertical, SNS’ scope of services includes supply chain diagnostics and re-engineering, supply network and warehouse design, supply chain software implementations, logistics recruiting and training.

19/09/2018 Infor SCE Kick-Off Presentation | Shahini | KSA

Infor SCE Introduction

Infor SCE Presentation
INFOR SCE OVERVIEW Unified solution: Warehouse Management Labor Management Billing & Invoicing Easily scalable – from a single store room to a complex DC network Handheld scanners (RF) Voice Picking 2D (QR) Barcode scanning RFID integration 2016 Infor SCE Presentation

REPORTING Built-in reporting tools: Eclipse BIRT (free license) or Cognos (licensed) Stronger reporting capability, including Charts Customer IT team can copy and modify existing reports, as well as add new ones Automated/Scheduled Reporting Automated/Scheduled s 2016 Infor SCE Presentation

Adjustments & Transfers
INFOR SCE OVERVIEW Receiving Putaway Cycle Counting Adjustments & Transfers Replenishment Task Management Picking flexibility Packing Shipping Wave Planning Serial Inventory Management Cross-docking Appointment Scheduling Compliance Labelling Billing & invoicing Small Parcel Shipping Move to front – fabulous slide Labour Management Carrier Tendering Shipment Building & Optimization Rating & Routing 2016 Infor SCE Presentation

INFOR10 SCE LOOK & FEEL 2016 Infor SCE Presentation

Infor SCE Presentation | Client | Country
INFOR10 SCE LOOK & FEEL 19/09/2018 Infor SCE Presentation | Client | Country

LOOK & FEEL Telnet and WEB RF 2016 Infor SCE Presentation

ADDITIONAL FEATURES Messaging Feature Conversation icon allows you to initiate messages to other users Icon changes to an envelope when you have messages to read User can initiate new conversations Conversations with new messages are highlighted Messages are received and retained while offline Drill into a conversation to see the entire thread and reply to messages 2016 Infor SCE Presentation

RECEIVING Main Features: Inbound Planning Truck Appointment and Dock Scheduling Paperless Receiving System Support in Palletizing Customized Receipt Validations Shelf Life Validation Immediate System Hold of Stock Lot and Pallet Tracking Inbound KPIs & Supplier Score Cards QC Sampling(Automatic assign of Hold Code depending on items which sampling is used) Cross Dock Receiving Key Benefits: Minimal Data Entry Errors Online Stock Updates Overall Increase in Receiving Productivity Better Utilization of Staging Areas 19/09/2018 Infor SCE Presentation | Client | Country

PUTAWAY Main Features: System RF Driven Putaway Putaway Stock by Product Velocity Flexible Putaway Strategies Intelligent Task Assignment by Equipment Location Level Visibility Mixed Pallet Putaway Easily Configured Putaway Strategies Dimension restriction sharing (Provide new configuration options to allow each location to share width with one or two other locations for multi size pallets in the warehouse) Key Benefits: Increase in Cube Utilization No Human Intervention Real-Time Update of Location Overall Increase in Inbound Productivity Increase in Inventory Accuracy Increase in Safety & Security 19/09/2018 Infor SCE Presentation | Client | Country

CYCLE COUNT Main Features: Paperless RF Counting Setup Cycle Count Strategies/Classes by items or locations Real-Time Update of Count Results Scan to Minimize Human Mistakes Ability to combine Counting Tasks with Picking UOM Key Benefits: Eliminate the need for Physical Counts Increase in Sales Revenues Can Cycle Count while Operating Warehouse Reduce Data Entry Errors Minimal Reconciliation Effort 19/09/2018 Infor SCE Presentation | Client | Country

REPLENISHMENT AND SLOTTING Main Features: Automate the assignment of a pick location at the time of receipt based on pre-defined Strategies Simple and easy screen to un-assign and re- assign pick locations to items. By UOM Key Benefits: Speed up the replenishment process Eliminate the need of manually select the best location of an item Increase Order picking efficiency. 19/09/2018 Infor SCE Presentation | Client | Country

ORDER PROCESSING Main Features: Enhanced Allocation strategies to allow customers to build logic meeting their needs System Directed Paperless Picking System Driven Stock Allocation FIFO, FEFO, or LIFO Rotation Dispatch of Tasks by Area and Equipment Batch, Order, and Cluster Picking Management of Shelf Life by Customer Back Order Management Capture of Serial Number, Weight, etc… Accurate Picking KPIs Real-Time Shipment Order Status Updates Key Benefits: Reduction in Picking Travel Time Increase in Picking Productivity by up to 30% Increase in Picking Accuracy Reduction in Damages 19/09/2018 Infor SCE Presentation | Client | Country

LOADING & SHIPPING Main Features: System Driven Staging Instructions Automatic Door Assignment Strategies Outbound Paperless QC System Driven Load Management Link Orders to Trucks Reverse / Forward Loading Comprehensive Outbound Reports Loading & Shipping KPIs Key Benefits: Reduce Theft Better Traceability Share Order Status Info with Customers Increasing in Loading Productivity Better Utilization of the Staging Area 19/09/2018 Infor SCE Presentation | Client | Country

WAREHOUSE TRANSFER Warehouse 1 Warehouse 2 Key Benefits: Visibility of In-Transit Stock Speed up Receiving at the Destination Warehouse Ability to View Inventory Levels in Multiple Warehouses Ability to Generate Periodic Replenishments between Warehouses 19/09/2018 Infor SCE Presentation | Client | Country

DATA SETUP Quick Import of Data via Excel Sheets Benefit from Excel drag and auto-fill features 2016 Infor SCE Presentation

FACILITY VIEWER 2016 Infor SCE Presentation

WEB RF Main Features: HTML enabled RF RF be accessed from a Windows Browser as well as HTML enabled Handheld devices Product images upload Send messages between SCE users Key Benefits: User friendly Touch screen can be used to navigate between the menus Hint Text can be enabled on Data Entry fields Built-IN RF Screen Designer 19/09/2018 Infor SCE Presentation | Client | Country

ADDITIONAL FEATURES Audit Audit on the enterprise level can be enabled for the item Audit on the warehouse level can be enabled for the following screens Some examples ASN Header 2016 Infor SCE Presentation

ADDITIONAL FEATURES Scheduler Enterprise Level, we can schedule billing and labor jobs Warehouse level, we can schedule warehouse operation jobs 2016 Infor SCE Presentation

RF SCREEN DESIGNER Main Features: Customizable RF Screen(WEB and Telnet RF) RF menus can be unique by Group of Users Key Benefits: Ability to change RF screen without any code or files change 19/09/2018 Infor SCE Presentation | Client | Country

WORK ORDER Main Features: Bill of Material Setup Paperless Kitting/Assembly Operation System Driven Instructions Real-Time Progress Update Key Benefits: Online Visibility Eliminate Data Entry Errors Ability to Measure Productivity Increase in Sales Efficiency 19/09/2018 Infor SCE Presentation | Client | Country

LABEL PRINTING Main Features: Automatic generation of Label Data Design and print label based on customer/supplier or item Print Label from handheld devices to any nearby printer Key Benefits: Reduction of item and effort needed to print labels Ability to customize label design 19/09/2018 Infor SCE Presentation | Client | Country

INFOR10 SCE BILLING Setting up contracts Multi-currency Adding manual charges Reviewing invoices Creating invoices Analysing revenue 19/09/2018 Infor SCE Presentation | Client | Country

Host System Infor WMS Customers SKU Receipt Confirmations
INTEGRATION DIAGRAM Message from Host to Infor WMS Message from Infor WMS to Host Message from Both Systems to Staging Table Customers SKU Receipt Confirmations Inventory Transactions Facility Transfer Shipment Orders Shipment Confirmations Inventory Reconciliation Host System Infor WMS 19/09/2018 Infor WMS/ERP Integration Summary

Infor WM Proposal | Infor10 SCE | Transmed | Jordan
SNS IMPLEMENTATION METHODOLOGY Phase 1: Project Initiation Phase 2: Information Gathering Phase 3: Education Phase 4: Business Review Summit Readiness Review Phase 5: Design & Development Phase 6: Deployment – Training (UAT) Phase 7: Go Live Phase 8: Project Closure and Support Transition Phase 9: Post Implementation Assessment 19/09/2018 Infor WM Proposal | Infor10 SCE | Transmed | Jordan

Infor SCE – Benefits Speed, visibility, efficiency and control
Responsive and competitive supply chain The perfect order: on-time, complete, accurate Enhanced customer service and higher revenues Improved inventory visibility and accuracy Improved labour productivity Reduced supply chain costs, improved profitability Reduced effort with directed task management Optimised warehouse resource and labour utilisation Reduce working capital: fully utilise warehouse equipment and space Reduced obsolete inventory with enforced FIFO/FEFO rotation

Bringing it all together: End-to-end SCM
Social Sales & Operations Planning Demand & Supply Planning Production Planning Warehouse & Transportation Mgmt Supply Chain Execution Supply Chain Optimisation Infor SCM Suite with industry-specific functionality: And here is what a complete suite looks like. Motion Mobile applications that increase response times and improve decision making for an agile workforce Infor Ming.le™ Comprehensive solution for social collaboration, process improvement and contextual analytics Analytics Transform information into actions with in-context business intelligence.

Showcase: Infor Supply Chain Execution Mario Ghosn, General Manager, SNS Peter Reynolds, Solutions Consultant, Swx.

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Showcase: Infor Supply Chain Execution Mario Ghosn, General Manager, SNS Peter Reynolds, Solutions Consultant, Swx.

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