1. WELCOME TO SARAJEVO INTERNATIONAL AIRPORT

2. Our Vision
To be a leading Airport in the Region, recognizable by its high quality due services, safety and regularity of air transport, as well as a respectable partner to Airlines and other users of airport services, meeting customers quality requirements.
Our Mission
Sarajevo International Airport provides safe and secure airport and non-aviation services of high quality according to passengers and airlines requirements in compliance with the international and domestic regulations and standards.

3. CONTENT: Airport background Infrastructure and maintenance
Ground operations
Commercial activities
Data on passengers flow
Data on aircraft movements and cargo
Data on number of transfer passengers per destinations
Basic information about Bosnia & Herzegovina and tourism
Data on displaced persons provided by BH Ministry of displaced persons and refugees

4. SARAJEVO AIRPORT FIGURES
Sarajevo Airport is celebrating its 44 anniversary in year 2013.
Owner: State
Navigation: ILS CAT I
Codes
IATA code: SJJ
SITA code: SJJAPXH
ICAO code: LQSA
Terminal capacity: – pax
Sarajevo International Airport is the largest airport in BiH.
First opened on 2 June 1969, and reopened on 15 August 1996 after the war.
The airport is located 12 km from the downtown.
The main business activities are: airport operations, ground handling, commercial activities, safety and security and airport development.

5. Sarajevo International Airport - Awards!
On April 2005 THE INTERNATIONAL TRANSPORT ASSOCIATION – AWARD, in Madrid at the ceremony organized by The Trade Leader's Club for high quality of airport services.
On the 15th ACI-EUROPE, AIRPORTS COUNCIL INTERNATIONAL, held in Munich on Jun 2005, Sarajevo International Airport was declared the best European airport in the category up to 1, passengers.
Sarajevo International Airport was given the Gold Award for Best Performing Station in winter season 2007/08.

6. AIRPORT AND PASSENGER INFRASTRUCTURE
Facts & Figures
Runway information
ICAO code: 4 D
Length and width: m x 45 m
Airport elevation: 511 m
Airport latitude: 43°49‘28‘.50“North
Airport longitude:1819‘53.28“East
Surface: asphalt + 4,5 mm Antiskid
Taxiway information
Width: A-23m, B-18m, C-18m
Surface: asphalt
Strength: PCN 70

7. AIRPORT AND PASSENGER INFRASTRUCTURE
Facts & Figures
Apron information
Surface: asphalt
Strength: LCN 70
Airport parking position :
7 for A320, 321, 319, B727,
B737, B757 or smaller, two air bridges
Passenger Terminal
Maximum passengers capacity per year:
Number of check-in counters: 12
Number of gates: 5 (3+2 air bridges)

8. AIRPORT AND PASSENGER INFRASTRUCTURE
Efficient maintenance of runway and other maneuvering areas
The passenger terminal building has 8000sqm
Nowadays the building can be classified among the most modern in its category and capacity
SJJ installed an advanced working environment in its system for registration of
passenger and luggage
SJJ is the first one in the region where EDS installed this sophisticated application

9. OPERATION FOR PASSENGERS, AIRLINES AND CARGO
Ground Handling
Sarajevo International Airport is the only handling company at the airport.
We provide the best handling service (passengers, ramp, cargo)
Passenger handling
Twelve check- in counters
Three business lounges
Two VIP lounges
Two restaurants
One refreshment bar
Lost & found office
Duty free shop

10. OPERATION FOR PASSENGERS, AIRLINES AND CARGO
Ramp handling
Modern equipment
Aircraft Deicers
GPU
Air Heater
Jet Starter
Push Back
Towbars
Snow ploughs
Sweeper
De-icer
Snow blower 8000t/h
Combination speader trucks

11. CARGO Customs warehouse: Floor space: 639 m² Truck handling (RFS)
Equipment:
Forklift 1 x 1500 kg
Measuring Scale 1 x 200 kg and 2 x 5000 kg
Cooling Chamber 1 x 40 m³
Strong-box for VAL shipment
Cargo handling
Airport Cargo center handles all kinds of shipments that are properly packed and furnished with valid customs documents, except for:
DG shipments (dangerous goods) that are imported must be previously announced to the State Border Service of B&H (SBS)
DG shipment for export should be approved by SBS.

12. COMMERCIAL ACTIVITIES
Commercial activities at the airport are conducted by Airport Sarajevo.
We offer a mix of excellent services and assure the highest standards of service quality.

13. COMMERCIAL ACTIVITIES
We offer following commercial activities:
Airline desks and offices
Three business lounges
Two VIP lounges
Two restaurants
One refreshment bar
Duty free shop
Airline ticket sales ( for Germanwings, British Airways, Lufthansa, KLM, Air France, Turkish Airlines, Alitalia, Adria Airways, BiH Airlines, Pegasus Airlines, Croatia Airlines, Air Serbia)
Airport catering service
Advertising Sites
Car parking
Air cargo
Available also: Bank, Post office and Taxi stands

14. Catchment Area Population in catchment area with Sarajevo is 1.279.653
City
Distance
Driving time
Population
Banja Luka
190 3h
Tuzla
120 km
2 h
Zenica
70 km
1 h 20'
Mostar
Travnik
54.771
Kakanj
45 km
50’
43.209
Visoko
30 km
40'
40.277
Goražde
140 km
2 h 30'
30.017
Konjic
60 km
1 h
28.266
Novi Travnik
80 km
1 h 30’
24.884
Foča
24.441
Population in catchment area with Sarajevo is

15. TRAFFIC FIGURES
2013 was a record year in passengers numbers for the Sarajevo International Airport, a total of passengers
In 2013 the number of passengers increased by 15% compared to 2012

16. Sarajevo International Airport is connected with the direct line to the following destinations:
Austrian Airlines – Vienna (daily)
Lufthansa – Munich (daily)
Turkish Airlines – Istanbul (daily)
BH Airlines – Istanbul (daily), Zurich (Wednesday, Friday, Saturday, Sunday), Copenhagen (Monday, Friday), Belgrade (Monday, Tuesday, Thursday, Saturday)
Germanwings – Cologne (Tuesday, Saturday), Stuttgart (Saturday)
Croatia Airlines – Zagreb (daily)
Air Serbia – Belgrade (daily)
Adria Airways – Ljubljana (Monday,Tuesday, Wednesday, Friday, Sunday)
Pegasus Airlines – Istanbul (daily)
Norwegian Air Shuttle – Stockholm (Saturday)

24. Basic information about Bosnia & Herzegovina and tourism
Facts and figures for Sarajevo route
Bosnia and Herzegovina
Geographic location: South Eastern Europe
Area: km²
Population:
Country snapshot
Bosnia and Herzegovina borders with Croatia (932 km), Serbia (312 km) and Montenegro (215 km) and has direct access to the Adriatic Sea
Capital city: Sarajevo (population )
Official language: Bosnian, Croatian and Serbian (all official)
Religions: Muslim (44%), Orthodox Christian (32%), Roman Catholic (17%), Others (7%)
Bosnia & Herzegovina is a stable multi-party democracy
Climate: hot summers and cold winters

25. Basic information about Bosnia & Herzegovina and tourism
Top 10 countries to which B&H imports:
Croatia
Germany
Serbia
Italy
Russian Federation
Slovenia
China
Austria
Turkey
USA
Top 10 countries to which B&H exports:
Croatia
Italy
Serbia
Montenegro
Germany
Slovenia
Lithuania
Hungary
Austria
France
Switzerland

26. TOURIST TRAFFIC
Bosnia & Herzegovina represents an interesting tourist destination because of its geographic location, extreme natural beauty spots and cultural and historical values.
Most visitors in 2012 come from: Croatia, Serbia, Slovenia, Turkey, Poland, Italy, Germany, Austria, France and Montenegro.
The tourists mostly visit: Sarajevo the capital, Mostar, Oympic mountains, the rivers Una, Sana, Vrbas Drina, Neretva, Tara, which are certainly the clearest and cleanest rivers in the Balkans.
The river Una is popular due to its annual regatta and the rivers Tara, Drina and Neretva are popular for rafting and kayaking in Europe.
The Spas with richness of thermo mineral waters, Medjugorje became a modern center of religious tourism upon the appearance of Virigin Mary, seaside resort, health resort.

27. TOURIST TRAFFIC
After renovation The Old bridge in Mostar was included in the UNESCO World Heritage List in 2004.
Mostar Old Bridge, in the Old Town in the very centre of Mostar, was built in 1566, by the Ottoman architect, Mimar Hajrudin, who erected this stone bridge in what was then just a small Turkish outpost in southern Bosnia and Herzegovina. The bridge spans the emerald green waters of the Neretva River and came to be known as "Stari Most", or Old Bridge. The outpost grew into a city and was eventually named after the bridge - Mostar, or "keeper of the bridge."
Međugorje is located in the mountains near Mostar.
The small town is incredibly popular with Catholic pilgrims - millions of pilgrims have visited the site since 1981,
when a small group of young people in the village began reporting seeing visions of the Virgin Mary on a nearby hillside.

28. The 20th edition of the Sarajevo Film Festival will take place from 15th till 23th August, 2014
Sarajevo Film Festival has become the largest and the most important event for film professionals and film lovers in this part of Europe. Many film celebrities visit Sarajevo during the Festival, enriching with their presence the Festival programs and contributing to its atmosphere, such as: Bono Vox, Danis Tanović, Steve Buschemi, Vanessa Redgrave, Willem Dafoe, Mike Leigh, Gerard Depardieu, John Malkovich, Nick Nolte, etc.

29. Danis Tanović won in 2002 the Oscar award for the best foreign film, No Man’s Land.
This Bosnian writer and director became a celebrity in the international film community practically overnight with the release of his drama about the war in Bosnia and Herzegovina. No Man's Land is one of the most highly awarded films in the history of Bosnian cinematography. Numerous awards, 42 in all, include the Golden Globe and the Oscar.     

30. The number of tourists and overnight stays for period 2005/2012
Year
Domestic tourists
Foreign tourists
Total
Domestics
overnight stays
Foreign overnight stays
2005
2006
2007
2008
2009
2010
2011
2012
In 2012 the number of tourists increased by 12% compared to 2011 data

32. NUMBER OF DISPLACED PERSONS
THE NUMBER OF BiH DISPLACED PERSONS OVER THE WORLD
CONTINENT
EUROPE
COUNTRY
1. Austria
2. Belgium
3. Macedonia
4. Bulgaria
5. Czech Republic
6. Denmark
7. Finland
8. France
9. Greece
10. Croatia
11. Ireland
12. Italy
13. Luxemburg
14. Hungary
15. The Netherlands
16. Norway
17. Poland
18. Spain
19. Slovenia
20. Germany
21. Serbia & Montenegro
22. Sweden
23. Switzerland
24. United Kingdom
NUMBER OF DISPLACED PERSONS
8.000
707
100
1.771
21.037
1.627
5.000
358
60.000
1.650
40.000
6.000
305
24.739
15.500
388
2.000
75.000
50.641
10.000
TOTAL

33. THE NUMBER OF BiH DISPLACED PERSONS OVER THE WORLD
CONTINENT
AMERICA
AUSTRALIA
ASIA
AFRICA
TOTAL
COUNTRY
1. Canada
2. USA
Australia
1. India
2. Indonesia
3. Iran
4. Israel and Palestine
5. Japan
6. Jordan
7. Qatar
8. Kuwait
9. Malaysia
10. Pakistan
11. Lebanon
12. Saudi Arabia
13. Sri Lanka
14. Syria
15. Turkey
16. U.A.E.
1. South Africa
2. Libya
3. Egypt
NUBER OF DISPLACED
PERSONS
60.000
50.000 9 4 35
1.000 50
850
100
150
130 53 30
189 1
220
690
300 12
1.500
200
3.811
1.712

34. Thank You for your attention