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Application Lifecycle Services (ALiS)

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1 Application Lifecycle Services (ALiS)
| wecan TECHNOSOFT CORPORATION Application Lifecycle Services (ALiS)

2 Agenda Service Offering in ALiS Vertical Domain Expertise
Tools & Technologies Service Offering - Closer Look Case Studies

3 Application Maintenance/Management
ALiS Overview Custom Application Development Product Development Desktop, Web and Rich Internet Application Mobile Application Production Support Preventive, Perfective, Adaptive Maintenance Transition of Application Maintenance Application Monitoring Application Development Application Maintenance/Management Modernization Migration Integration EAI/EDI/ SOA Consulting & Integration EAI/ EDI/SOA Tools Usage Application Modernization Legacy - New Technology - Conversion Performance Engineering Stabilization & Consolidation ALiS Migration of Platform Migration to Cloud Migration of Technology, Database & Architecture Version Upgrade 3

4 ALiS Tools Expertise Mainframe EAI ERP/CRM Database Project Management
Cobol, CICS, DB2, JCL, VSAM, Rexx, Tandem, Easytrieve,Endevor JIRA MS Project Project Central ZOHO MS SQL Server IBM DB2 Oracle My SQL Mongo DB Tibco, MQ Series, Web methods Biz talk Oracle, SAP, PeopleSoft Application Platform Portal/App servers Build Automation Performance Analysis Config Management C#, .Net, ASP.Net,VB.Net, J2EE, JSP, Java Beans, Java Servlets, EJB, etc ATG Dynamo WebLogic, Web - Sphere, ColdFusion, I planet Jboss Sharepoint ANT MS Build Maven Team City Jenkins J Probe ANTS Profiler J Profiler H prof NDepend AppMonitor and Dynatrace Visual Sourcesafe TFS Subversion GIT Code Analyzer CRM Design SONAR Fxcop Source Monitor Simian Ndepend ANTS profiler Siebel Sales force Peoplesoft Oracle MS Dynamics CRM ERWin, Rational Rose, Visio 4

5 Custom Application Development
End to End product development Native application Iphone, Android HTML5 Mobile Framework Product Development Mobile Application Custom Application Development Portal development Business Intelligence tools Reporting & Charting Web Portal Development Data Visualization SAP Modernization Leverage SAAS, Cloud based development Web 2.0 Rich UI Rich Internet Application Packaged Application

6 Application Modernization / Migration
User Interface Modernization Database Modernization Platform Modernization Enhanced UI Legacy to Rich Internet App Web 2 Hierarchical to Relational Mainframe to Relational Content, Portal Cloud Enablement Architecture Modernization Integration Modernization Enterprise App Modernization Re-Architecture Code improvement Refactoring Restructuring Interoperability Reuse Legacy to SOA, CBI Web services Enterprise Service Bus SAP Modernization Leverage SAAS, Cloud, Mobile and Social Media technologies Fine tune the graphic Development tools & Framework Modernization Technology upgrades

7 Application Migration & Modernization - Approach
Roadmap Implementation Assessment Roadmap Definition Migrate Testing Deployment Activities Understand IT Strategy, Business Objectives, Success parameters, Budget Study of existing Application landscape, Dependencies & Integration Points Identify Risks, Issues & Constraints Identify Improvement Opportunities Feasibility Assessment Finalize Scope Prioritize Improvement opportunities Define Architecture Considerations Identify tools Finalize Technology Upgrade Finalize Migration Roadmap & Execution Plan Risk Mitigation plan Study of existing system Document Functional, Non-Functional & Interface Requirements Requirements-Review & sign-off Design Preparation Application Migration Continuous Integration Unit Testing Test Planning Test Cases & Data Preparation System & Integration Testing Regression Testing Performance Testing & Tuning UAT Environment Setup UAT Production Environment Setup Data Migration User & IT Training Pilot Implementation/Go-Live Application Handover Activities Combine this for application modernization/Migration approach Deliverables Feasibility Analysis Report Improvement Opportunities Risks, Issues & Constraints Scope Document Architecture Considerations Migration Roadmap Execution Plan Migration Requirements Document-Both Functional & Non Functional Unit Tested Application with all the required features Unit Test results Test Plan, Test Cases & Test Results Performance Test Results UAT Results Application Go-Live User Manual Project Management & Governance

8 Application Maintenance And Support
Please update the case study section with the recent and updated case studies covering SummitHealth, BCBSM, Honeywell, Sprint, IncomeDiscovery, TowersWatson Application Maintenance And Support

9 How Our Integrated Methodology (ITIL + DEVOPS)?
To deliver at the pace that business demands Tools Version Control - SVN CI - Jenkins Automated deployments - Jenkins Log Aggregation - Monitoring tools Collaborative tools - TFS/SharePoint/JIRA Testing - OATS, Selenium Speed to Market Throughput Up to 50% increase in speed to market through streamlined software delivery Reduced defects in later test phases by up to 30% and overall higher quality Teams are more productive and can deliver new functionality faster Challenges How DevOps Helps Inefficient practices Streamlined Practices Phased Delivery Continuous Delivery Error-prone manual processes Automated quality processes Siloed teams Integrated teams #DevOps Delivery Risk

10 DevOps Practices That We Follow
Version Control for all Practices Incident Command System Automated Testing Continuous Integration/ Deployment /Delivery DEVOPS Proactive Monitoring and metrics “Developers On Call” Kanban/Scrum Virtualization/ Cloud/ Containers Visible Ops/ Change Management Toolchain Approach Configuration Management Transparent Uptime/ Incident Retrospectives

11 Metrics Metrics MTSR SLAs/OLAs MTTR Cost per incident Cost of downtime
Mean-time-to-restore Did it increase or decrease? Service level agreements and operational level agreements What is the impact of deployments to achievements of service level targets? MTTR Cost per incident Mean-time-to-repair Did it increase or decrease? Cost of downtime Repetitive issues Metrics Did it increase or decrease? Total cost of support

12 Transition Methodology
Parallel Run STEADYSTATE Replication Adaptation/ Redesign Task Transfers CSF & SLA review Process Tuning Offshore Implementation Facilities Tools Team Structure/Functional Roles Process Replication Staging Dry Run Process and SLA review Tool and Infra Review Knowledge absorption Process consolidation Customize processes Create Run Books Connectivity Design Tool and Facility Architecture (Offshore) Role Transfer Map Offshore Training Onsite Training Vendor Contract Management CURRETSTATE Due Diligence Infra & App Mapping Processes un/Documented Process Mapping App Interdependencies Affected groups Operations Hands on/shadow Shift Handover Escalation Vendor Management Reports Content & periodicity Due Diligence Validate Assumptions Review documents Define Scope Statement of work Project plan Services Resources Time lines Define SLO/SLA/SLM Vendor contracts Better graphic required Output SOW/Detailed Service Components Project Execution Plan Service Level Framework Resource Plan Validation Contract Output Check List Support process Operations process Reports Escalation Trainer Readiness Acceptance Test planning Output Finalize solution Design Role Transfer Map Draft Run book Offshore Team Readiness Output Successful staging Exercise Onsite Team Realignment Output Role Transfer plan completion ATP signoff Consolidated Runbooks

13 Technosoft Delivery Excellence Framework ALiS

14 ALiS Delivery Excellence - Key Focus Areas
Organizational Organization Process definition, Process performance Measurement Support Measurement & Analysis Configuration Management Process Quality Assurance Engineering Requirements Engineering, Technical Design, Construction, IVV Project Mgmt Risk Mgmt Estimation Project Planning Project Monitoring & Control Integrated Project Mgmt Appropriate Tools & Technologies Knowledge Management & Talent Retention Continuous Improvement

15 Our belief: Agile Fits the best for Fast-Paced Client Needs
To address the changing business priorities We believe learning and responding to client need is critical Discover and eliminate trouble spots - Early On Product Owners need to focus on customers and the market Stay ahead on competition Project delivery unaffected by resource changeovers

16 Agile Benefits - Industry Perspective
Faster time to market - From Months to Weeks Productivity gain with reduced cycle time

17 Technosoft - Agile Experience
Agile in Technosoft Agile Technosoft TSDM is the delivery methodology followed at Technosoft following scale principles Technosoft is practicing Agile for nearly a decade All the corporate projects at Technosoft are developed using TSDM Customer projects are developed using the methodology as preferred by customer (Agile variants include Scrum, DSDM, DAD, SAFe, TDD, ScrumBAN) Well formulated process and templates as part of QMS Certified Agile practitioners Agile based Testing cycle Daily Scrums Sprint Planning Sprint Review Sprint Retrospective Peer review Automated review Architecture Review Hardening Sprints Weekly Governance Best Practices Test Automation Selenium Junit , Mockito Nunit,VSTS JMeter, UFT, RFT, RPT Code Analyzer/ Monitors Findbugs, SonarQube Dynatrace, Relic APM Resharper, NDepend YourKit CI/Build Automation Jenkins, Maven, Gradle CruiseControl, Team city, Octopus Project Management/Collaboration TrackSmart TFS, JIRA, RallyDev, VersionOne Tools to aid in the Agile based Execution Training on the methodology ALM tool implementation & Training Continuous Integration and Build Automation Sprint retrospection in a structured manner Hardening sprints to reduce Technical debts Proper governance mechanism Project based WIKI for knowledge sharing Code analyzer tools to ensure Quality on the go and integrated with IDE (Eg. Resharper, SONARQube) Code check-in policies

18 Successful Implementations Using Agile
Customer Income Discovery Quest Diagnostics Blue Cross Blue Shield OneFamily Project Description Retirement Benefit Planning Web Application hosted on Amazon Cloud Development from Ground up Wellness ERP built using .Net Development and maintenance from offshore Production support and product management at onsite Membership portal maintenance, Performance Engineering and Mobile application development Web based investment solution for leading investments organization based out of UK Customer Role Product Management - onsite Product Mgmt Product Management Product Management, Development, Testing Technosoft Role Development, Testing at offshore Development, Testing, L2,L3 Support Development, Testing Benefits Realized SOA based development Hosted on Cloud 3 New customers acquired within 2 years Growth rate of 4x within 3 years Complex simulation algorithms 25 releases per Year Performance improvement with Hardening sprints every Quarter 58,000 clinics scheduled, Over 3.5 million participants screened, 450,000 appointments setup and 245,000 active users 30-50% Velocity Increase from Sprint to Sprint due to tools assisted development First Pass Success Rate above 85% Users 60+ Web Services Integrated 600+ Test sequences Automated Collaborative and parallel development helped customer to fix pain points in the existing delivery 60% Increase in Test Automation Process improvements : Data Quality validation, Build and Deployment Automation, Knowledge asset creation

19 Do’s For Successful Agile Delivery - Our Lessons Learnt
An empowered and available product owner is key. We insist for the dedicated product owner from customer team Dedicated project team is paramount to realizing the benefits - Allocation of full time team members Respecting the time box - More sprint, smaller deliveries and reduced risk Consistently develop the product backlog - Planned Product Backlog grooming session is vital Automated tools to aid in knowledge retention and help the team to speed the process of Agile adoption - recommend tools like Jira, VersionOne, Rally Dev, TFS Cross Functional Team to increase productivity - Deployment of DevOps, SDETs

20 Process of Development - Story Level
Start Story Dev TDD & Regular Check-ins Design Modeling & Architecture Preview Write Unit Test Cases Develop Code & Unit Test Check-in Quality Gates Code Metrics, Coverage, Standards Continuous Integration No Arch Review Ok? Peer Review Ok> No Architect Review (as defined) Peer Review Mark Build as “Ready for Initial Test” Yes Yes Execute Test Test Script Release To Test Fix Now? Yes Test Ok? Raise Defect No Yes No Add to Backlog Story Sign-off Release (optional)

21 How do we ensure successful delivery ?
Meeting/Review Who ? When ? Purpose ? How ? Daily Scrums Technosoft Team Scrum master, Customer Team Daily Status update Standup meeting with Teleconference/Video Conference Sprint Planning Customer Team Start of Sprint Allocation of stories, defects to be fixed for the sprint Teleconferencing/Video conferencing Sprint Review TS Lead, Senior Dev, PM Customer: Product Mgr, BA Sprint release Walkthrough of the sprint release features and acceptance from product owner on ‘DONE’ Go to Meeting/ WebEx session Sprint Retrospective TS Team <Customer> Team Before start of subsequent sprint Lessons learnt in current sprint, PA, Best practices Realign metric goals Teleconferencing/Video -Conferencing Peer review TS Dev Team TS QA Team Coding development Test scripts designed Review against standard checklist Code inspection-Manual Test scripts/cases review - Manual Automated review Code Check-in Prior to release to Test Static code analysis Review against standards Automated with tools like SonarQube, Resharper Architecture Review TS Dev Team TS Technical Architect <Customer> Tech. Architect Complex stories beyond <X> story points Review ensures right architecture being used Alignment with <Customer> architecture, recommended design patterns Manual Code , Design document inspection Hardening Sprints TS QA After specific number of sprint completion . Typically after 3 sprints Re-factoring, Profile analysis, Performance tuning Profilers Manual code review by Leads and expert Weekly Governance TS : DH, PM, Lead, SQA Manager, Acct Mgr <Customer> : PM, Program Manager, Scrum Master Weekly Escalation of risks Preventive action, Issues Needing attention Teleconferencing

22 Business Requirements
Agile Based Testing Business Requirements Functional Testing, SIT Test Automation User Acceptance Testing Typically in a production like environment Write Stories Develop Stories Test Stories Specialized Test - NFT Acceptance Test Regression Test Ideally Using TDD Unit test Automation Continuous Integration Non functional Test Performance Security Load, Compatibility Story Level regression For previous sprint stories Risk based regression Usable software Development & Automated Unit Test Test Automation Cross Functional Team Agile Testing - Key Elements SDETs, DevOps Automation Framework Risk Based Regression CI, TDD, Automated Unit Test, Code reviews 22

23 Test Driven Development
Typical Tasks for Development Initial investigation Branch Code from the Trunk/Build Develop Unit test cases Code Peer Review Architectural Review Merge Code Update documentation Typical Tasks for QA Story Analysis Story Test scripting, Execution, Peer review of Test Scripts Story Walkthrough Environment Preparation Identify/Setup Test Data Cross Browser Test Documentation UAT support Test Driven Development Write the Test Method based on Acceptance Criteria for the user story. Write code to cover the Test Method written. Refactor the code for optimization, scalability Unit Test the implementation Test Design Test Exec Refactor Measure Description Quality FirstRunPassRate Code compliance, Test Automation Coverage, # of Re-factors Fix rejection ratio Post release defects Productivity Sprint Velocity, Release burn-down Cost Cost impact on scope changes Test Deliverables Test Approach, Test Plan Test Scripts Defect Status Report, Test Progress Automation Coverage Test Metrics Test Closure report 23

24 Value Addition Underlines Technology Leadership - VAULT
Technosoft VAULT is a quarterly program that we run for our customers. Initiation The project teams from Technosoft share with our customers at the commencement of the quarter the Planned Value additions which we would bring about, over and above our day to day delivery engagement Value Generation Once the value has been generated we will be documenting the same and share with the customer at the end of the quarter. Recognition Client would recognize the envisaged benefits that VAULT had brought in any/all of the areas :- Quality, Revenue impact, operational Excellence & Cost

25 Technosoft Quality Mgmt System
To insert a slide explaining Enterprise Test 3.0 Model TQMS Portal 25

26 Quality Certifications

27 Value Proposition Our UI/UX design expertise and experience in building responsive rich internet applications Well defined and matured ALiS practice covering broad spectrum of development and maintenance services meeting the needs of Customer Cross functional expertise SDETs, DevOPs We use Continuous Integration tools to automate the build & deployment process We deploy code analyzer tools for projects. Code analyzers ensures that the technical debts are reduced/ avoided at unit level. We use predictive analytics towards defect prevention

28 Please update the case study section with the recent and updated case studies covering
SummitHealth, BCBSM, Honeywell, Sprint, IncomeDiscovery, TowersWatson Case Studies

29 Wellness ERP - Product Development using .Net
Client A North America based leading Wellness provider Business Challenge There was a need to replace traditional IT and non IT methods of running the business to serve the rapid growth. The challenges faced were lack of streamlined workflow, no single view of the business, tedious reporting system, customization challenges and Inefficiencies. Our Solution Wellness ERP built: Technosoft eased the challenges faced by the client by developing a scalable, feature rich and robust Wellness ERP with 17 modules. A modular and phased approach made us successful in building the ERP. We had three phases in the whole project covering Phase 1. Core engine development 2. Module development 3. Ongoing maintenance and Enhancements 1.7 Million Patients 26,025 clinics 450,000 appointments 245, 000 users 5 years of relationship with the customer as an IT strategic partner Technology .NET 3.5, ASP.NET, C#, Web Services MS SQL Server 2012, VSS, Resharper, MapQuest NUnit, Selenium, JMeter Agile based development Functional testing by independent QA team Production Releases Quarterly BAU support /Hot fixes Interfaces with Labs using HL7 protocol Reports generation and data verification Mobile application development

30 Application Maintenance & Support
Client: Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, financial and risk management. With 14,000 associates around the world, they offer solutions in the areas of employee benefit programs, talent and reward programs and risk and capital management. Product Description: Insight Action Platform (IAP) a single, integrated platform that helps to manage the entire survey life cycle for major organizations. It delivers survey insights directly to managers at all levels and enables managers to take effective action on key results Project Description: . Technosoft provides Tier-3 support for IAP product. It involves high-end expert level support. Level 1 support will be provided by the Process Owners and Tech Delivery team of Towers Watson based out at Regional office. Level 2 support will be provided by the team at Chicago Office. The team would comprise of Towers Watson resources and Technosoft onsite resource. Level 3 support will be provided by the Technosoft Onsite and Offshore team. Tools & Technologies: . NET 3.5, ASP.NET, C# , WCF, Infragistics 11.1, Oracle 10g and SQL Server 2005 Achievements: Technosoft Implemented various complex level enhancements to the IAP applications based on the end user need. Technosoft provided a seamless download option for all the management reports including organization status reports, Manager action status reports.

31 Income Discovery - Implementation & Maintenance
Project Description Income Discovery is an online investment advice software offering from Fiducioso Advisors, SEC registered RIA firm. The software is offered to Financial Advisors (not to general public) to help them build retirement income plans for their clients Income Discovery tool helps the advisor analyze multiple distribution strategies and select one that is suitable for the client. The tool analyzes multiple strategies through same set of scenario paths so the performance of those strategies can be compared to identify efficient strategies Technosoft’s Responsibilities Analyze the requirements and come up with high-level iteration based plan for implementation. If needed, break the requirements into multiple small iterations such that each iteration would be typically about 2-3 weeks; Work on the complex requirements that involve changes in products core business logic. Build and deploy the application to development/test environments; and to production after its UAT is done. Deploy the marketing website changes into production website that runs on Google App Engine Production Support Services for availability & performance Technology SmartClient, JSON, JavaScript, Core Java, Servlets, Embedded Jetty Server, MikTEX (LATEX), GitHub (Git), Apache Couch DB, Google App Engine, Amazon Ubuntu server, Eclipse

32 MNDOT - Web Application Dev & Support
Project Description A web application being developed through which the users will be able to initiate needs cycle, enter needs data, compute needs for cities and counties, apply adjustments to computed needs, distribute the money available from Highway Tax Distribution Fund to cities and counties, and generate reports. Technosoft’s Responsibilities Requirements elicitation and elaboration through Joint Application Development sessions with MnDOT Business team Application Architecture and Design Application Development and Testing Product Demonstration User Training User Acceptance Testing Support Deployment Support Production Support Business Benefits Provide administration of users, roles, access privileges, needs entities, needs factors and business rules Technology Oracle 11G, JBOSS EAP 5.1, Java 1.6, Hibernate 3, AspectJ, Primefaces 3.3.1, JBOSS Drools

33 Application Support for HR IT Portal
Client A Fortune 100 company that invents and manufactures technologies to address some of the world’s toughest challenges linked to global macro trends such as energy efficiency, clean energy generation, safety and security, globalization and customer productivity. Business Need Our client was in need of a partner who could support a portfolio of HR applications currently handled in-house by a two member team Solution Highlights Technosoft was chosen for its ability to deploy skilled professionals at a competitive cost structure. Recognizing that the immediate requirement was to win back the confidence of the end-users while closing the backlog, Technosoft proposed a managed services delivery model. Technosoft supported applications that had high visibility within the client’s leadership team. The team comprised specialists in Documentum, Java and iOS (mobile applications developed for use on Apple iPad and iPhone). Benefits 100% backlog reduction in 30 days (many of them > 140 days queue) Boosted CSAT scores by eliminating support tickets that had aged and addressing trivial requests that due to non-addressal led to escalations Reduced time-to-resolve Increase in the number of new applications supported Proactively built a knowledge repository – for new hires and Faster time-to-resolve Technology Documentum, Java and iOS (mobile applications developed for use on Apple iPad and iPhone).

34 IAP Product Maintenance and Support
Client Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, financial and risk management. They are the world’s largest employee benefit consulting firm by revenue. Solutions offered in the areas of employee benefit programs, talent and reward programs and risk and capital management. Product Description Insight Action Platform (IAP) a single, integrated platform helps to manage the entire survey life cycle for major organizations. It delivers survey insights directly to managers at all levels and enables managers to take effective action on key results . The 3 key steps involve 1. Assess through Survey 2. Report results 3. Insightful Action Tools &Technologies NET 3.5, ASP.NET, C# , WCF, Infragistics 11.1, Oracle 10g and SQL Server 2005 Achievements Technosoft Implemented various complex level enhancements to the IAP applications based on the end user need. Technosoft provided a seamless download option for all the management reports including organization status reports, Manager action status reports.

35 Quintiles - Portal(IQ)
Project Description IQ is the internal face of Quintiles, and is the corporate homepage to which each employee has free access. News related from Management Decisions to Financial reports, from Media to entertainment, every aspect of Quintiles on a day to day basis is reflected on iQ. Each employee has his own home page which is customized as per his/her requirements. The homepage contains shortcuts to many applications and internal sites to which employees are assigned or subscribed depending on their role. Technosoft’s Responsibilities Maintain the iQ server and applications Manage User access and permissions on iQ Test, Implement and maintain the webparts Manage customizations from user end Check for the correct functioning of external links and redirects Discuss with Management and provide inputs on the enhancements and modifications to the page as per user requirements. Business Benefits Improve productivity and minimize search time for news, applications and links concerning Quintiles Technology Windows server 2008 R2, SharePoint 2010, SQl 2008 R2, IIS 7.0 , SharePoint designer 2010

36 Java Application Development And Production Support
Business Problem Membership Portal Software (BCBSM-MPS) is a single, integrated roadmap to deliver the e-insurance capabilities for global business process to enable customer's operating their policies, renewals and claim settlements Member Portal Application’s core base modules need to be supported in a timely and cost effective fashion Solution With its solid business knowledge and experience gained from the Performance testing project and subsequent new Releases’ development projects, Technosoft has identified and placed about six strong Java Architects and Java Developers to take care of the MPA batch & scheduled tasks and also to fix the day to day production tickets along with enhancements Tools and Technology JAVA 1.6, Spring, Web services, Backbone , Mustache, JQuery Javascript frameworks, Groovy, Gradle, Grails build framework,Selenium, WebSphere Application server, Github repository, Oracle , MySQL and MongoDB Solution Highlights Production support and enhancements for the client-facing member portal application Enhancements to the application in order to bring performance benefits Simplification of login page by making the code simpler and removal of unused frameworks batch jobs and scheduled tasks Automation of testing of the application comprising of screens Automation of 600+ test sequences using Selenium Integration of Hudson code with JUnit and Selenium framework Eclipse framework in place of IntelliJ framework in order to bring in cost reduction Cross browser compatibility testing of the application in mobile devices 1,500,000+ users 60+ Web Services Integrated 600+ Test sequences Automated

37 CONTACT US 28411 Northwestern Hwy Suite 640 Southfield, MI 48034
Tel: (248) Fax: (248) 719 Griswold Street Suite 120, Detroit, MI 48226 nd PL NE Suite 107 Bellevue, WA 98007 79 W. Monroe Street, #819, Chicago, IL 60603 9393 West 110th Street, 51 Corporate Woods, Suite 500, Overland Park, KS 66210 Technosoft Pune Panchashil Tech Park, 6th Floor, Plot No 43/1, 43/2 & 44/2, Viman Nagar, Pune 4th Floor, Unit 1, International Tech Park CSIR Road, Taramani, Chennai Tel: Fax: 4th Floor, Block 5, DLF IT SEZ, 1/124 Shivaji Gardens, Ramapuram, Chennai A1, Block 4th Floor, Shriram The Gateway SEZ, 16, GST Road, Perangalathur, Chennai Embassy Tech Square, Signet building, West wing, 3rd floor, Kadubeesanahalli, Sarjapur Marathalli Outer Ring Road, Bangalore © Copyright 2016, Technosoft. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Technosoft. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners.


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