1. This presentation uses a free template provided by FPPT.com www.free-power-point-templates.com Human Resource Management Dr. Aravind Banakar 9901366442 – 9902787224

2. This presentation uses a free template provided by FPPT.com www.free-power-point-templates.com Human Resource Management CASE STUDY (20 Marks) This rapidly expanding health care firm was a provider of Physical Therapy, Occupational Therapy, and Speech Therapy to the nursing home industry. The company had grown from 2 to 10 states in a matter of 3 years. The challenge for the company was to manage a decentralized staff of 350 professionals. One of the strategies we implemented was a concept known as Open-Book Management. We helped the organization restructure its P&L Statement and Balance Sheet into non-financial and generic terms that lay people could understand.

3. This presentation uses a free template provided by FPPT.com www.free-power-point-templates.com With the financial statements reorganized, we implemented agendas for quarterly meetings in which senior management would discuss the financial performance of the organization as a way to keep employees engaged. Additionally, we implemented a complete restructuring of the wages, benefits, incentive, and recognition systems. We also created a best-in-class recruiting process that ensured that people hired matched the behavior profile of each position and the values profile of the company. These changes resulted in annual turnover of less than 5% in an industry that traditionally had 15% to 20% turnover.

4. This presentation uses a free template provided by FPPT.com www.free-power-point-templates.com Answer the following question. Q1. Give an overview of the case Q2. Discuss the challenge for the company in managing decentralized staff. Q3. Debate how the company kept their staff engaged. Q4. Give the reasons for the decrease in the annual turnover of employees.

5. This presentation uses a free template provided by FPPT.com www.free-power-point-templates.com Global Study Solutions Dr. Aravind Banakar aravind.banakar@gmail.com www.mbacasestudyanswers.com 9901366442 – 9902787224