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Intro to SAP Enterprise Systems Configuration EGN 5620 Enterprise Systems Configuration Spring, 2013
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SAP R/3 Introduction Enables a company to link it’s business processes
ECC 6.0 January 2008 SAP R/3 Introduction Enables a company to link it’s business processes Ties together disparate business functions (integrated business solution) Helps the organization run smoothly Real-time environment Scalable and flexible The real benefit of ERP is a single point of data entry. Linked everything that we were trying to teach students. Students finally understood why they had to take the classes they had to take. It put it all together. Nay sayers were saying only large enterprises only use SAP. If the students got hired in a large company they would be in a silo. The students who really benefited are the ones who worked in small companies because they understood the whole business process and their jobs have a broader range of duties. January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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SAP R/3 Introduction Central relational database
ECC 6.0 January 2008 SAP R/3 Introduction Central relational database Oracle, Informix, Microsoft SQL, etc. Client/Server – three-tiered ERP Components – Oriented towards common identifiable business modules: MM, SD, PP, FI, CO, HR, WM, QM, PM Add-ons: Customer Relationship Mgmt (CRM) Supply Chain Mgmt (SCM) Product Lifecycle Mgmt (PLM) Business Intelligence (BI) Multiple database options ERP components are standard business functions: FI (finance), MM (Materials Management), SD (Sales & Distribution), CO (Controlling), PP (Production Planning), HR (Human Resources) Many add-ons Add on focus on specific market niches or business functions. Two of the most popular are CRM and SCM January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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ECC 6.0 January 2008 Relational Database Tables: Defines and links a couple of tens thousands of tables of information (25,000+) Advantages Consistent and accurate data Common definitions for terms Shared, but restricted usage (e.g., profiles) Eliminates data redundancy 3.0d had 7,000 tables ,000 tables ,000 tables If you know everything about SAP, your lying. It is just too big. Your profiles dictates what you can see. This is the only time you will have access to the complete system. You can do anything, including take the system down. Audit trail – You can tell which student took it down, and they will take care of it themselves. January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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Client/Server Environment
ECC 6.0 January 2008 Client/Server Environment Client Software/hardware combination that can make a request for services from a central repository of resources Server Software/hardware combination that can provide services to a group of clients in a controlled environment What is Client-server Computing? The short answer: Client/server is a computational architecture that involves client processes requesting service from server processes. The long answer: Client/server computing is the logical extension of modular programming. Modular programming has as its fundamental assumption that separation of a large piece of software into its constituent parts ("modules") creates the possibility for easier development and better maintainability. Client/server computing takes this a step farther by recognizing that those modules need not all be executed within the same memory space. With this architecture, the calling module becomes the "client" (that which requests a service), and the called module becomes the "server" (that which provides the service). The logical extension of this is to have clients and servers running on the appropriate hardware and software platforms for their functions. For example, database management system servers running on platforms specially designed and configured to perform queries, or file servers running on platforms with special elements for managing files. It is this latter perspective that has created the widely-believed myth that client/server has something to do with PCs or Unix machines. What is a Client process? The client is a process (program) that sends a message to a server process (program), requesting that the server perform a task (service). Client programs usually manage the user-interface portion of the application, validate data entered by the user, dispatch requests to server programs, and sometimes execute business logic. The client-based process is the front- end of the application that the user sees and interacts with. The client process contains solution-specific logic and provides the interface between the user and the rest of the application system. The client process also manages the local resources that the user interacts with such as the monitor, keyboard, workstation CPU and peripherals. One of the key elements of a client workstation is the graphical user interface (GUI). Normally a part of operating system i.e. the window manager detects user actions, manages the windows on the display and displays the data in the windows. What is a Server process? A server process (program) fulfills the client request by performing the task requested. Server programs generally receive requests from client programs, execute database retrieval and updates, manage data integrity and dispatch responses to client requests. Sometimes server programs execute common or complex business logic. The server-based process "may" run on another machine on the network. This server could be the host operating system or network file server; the server is then provided both file system services and application services. Or in some cases, another desktop machine provides the application services. The server process acts as a software engine that manages shared resources such as databases, printers, communication links, or high powered-processors. The server process performs the back-end tasks that are common to similar applications. January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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Three-Tier SAP Structure
ECC 6.0 January 2008 Three-Tier SAP Structure GUI – Graphical User Interface or Web Interface Application server (one or many) Database server (one single location) World wide companies have redundant servers that back up real time. What is a Two-Tier Architecture? A two-tier architecture is where a client talks directly to a server, with no intervening server. It is typically used in small environments (less than 50 users). A common error in client/server development is to prototype an application in a small, two-tier environment, and then scale up by simply adding more users to the server. This approach will usually result in an ineffective system, as the server becomes overwhelmed. To properly scale to hundreds or thousands of users, it is usually necessary to move to a three-tier architecture. What is a Three-Tier Architecture? A three-tier architecture introduces a server (or an "agent") between the client and the server. The role of the agent is manyfold. It can provide translation services (as in adapting a legacy application on a mainframe to a client/server environment), metering services (as in acting as a transaction monitor to limit the number of simultaneous requests to a given server), or intelligent agent services (as in mapping a request to a number of different servers, collating the results, and returning a single response to the client. January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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SAP Enterprise System Network Presentation Application Database
ECC 6.0 January 2008 SAP Enterprise System Database Application Presentation Browser Client PCs, Laptops, etc. Network Application Servers Internet Transaction Server Web Server 3-tier client server system Web server Internet transaction server Brings it to a single database across the world. What is Client-server Computing? The short answer: Client/server is a computational architecture that involves client processes requesting service from server processes. The long answer: Client/server computing is the logical extension of modular programming. Modular programming has as its fundamental assumption that separation of a large piece of software into its constituent parts ("modules") creates the possibility for easier development and better maintainability. Client/server computing takes this a step farther by recognizing that those modules need not all be executed within the same memory space. With this architecture, the calling module becomes the "client" (that which requests a service), and the called module becomes the "server" (that which provides the service). The logical extension of this is to have clients and servers running on the appropriate hardware and software platforms for their functions. For example, database management system servers running on platforms specially designed and configured to perform queries, or file servers running on platforms with special elements for managing files. It is this latter perspective that has created the widely-believed myth that client/server has something to do with PCs or Unix machines. What is a Client process? The client is a process (program) that sends a message to a server process (program), requesting that the server perform a task (service). Client programs usually manage the user-interface portion of the application, validate data entered by the user, dispatch requests to server programs, and sometimes execute business logic. The client-based process is the front- end of the application that the user sees and interacts with. The client process contains solution-specific logic and provides the interface between the user and the rest of the application system. The client process also manages the local resources that the user interacts with such as the monitor, keyboard, workstation CPU and peripherals. One of the key elements of a client workstation is the graphical user interface (GUI). Normally a part of operating system i.e. the window manager detects user actions, manages the windows on the display and displays the data in the windows. What is a Server process? A server process (program) fulfills the client request by performing the task requested. Server programs generally receive requests from client programs, execute database retrieval and updates, manage data integrity and dispatch responses to client requests. Sometimes server programs execute common or complex business logic. The server-based process "may" run on another machine on the network. This server could be the host operating system or network file server; the server is then provided both file system services and application services. Or in some cases, another desktop machine provides the application services. The server process acts as a software engine that manages shared resources such as databases, printers, communication links, or high powered-processors. The server process performs the back-end tasks that are common to similar applications. January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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Enterprise Systems (history & Evolution)
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ECC 6.0 January 2008 SAP R/3 Introduction Instance – each install of the SAP R/3 software on an individual application server Configurable – each instance can be distinctively configured to fit the needs and desires of the customer (within limits) Most of the infrastructure decisions, including configuration decisions, occur during project implementation Configurable – Not a single line of code to set this up. Change options in configuration January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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ECC 6.0 January 2008 SAP Configuration The process of tailoring SAP software by selecting specific functionality from a list of those supported by the software, very much like setting defaults (e.g., Word, Access) DOES NOT involve changes to the underlying software code Very much like changing switches or setting defaults Configuring is what you do to have the system be able to execute your business processes the way you want them to. (e.g. If you deliver steel, you don’t want a Ferrari, you want a semi-truck. SAP can be either depending upon how you configure it.) Be careful with configuration. Once it is done, it is very difficult to undo. January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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Programming Code Modifications
ECC 6.0 January 2008 Programming Code Modifications Changes to the delivered code ABAP/4 – Advanced Business Application Programming (ABAP) This should be done carefully as it can make migration to new versions of the software much more difficult If you change the code, SAP will no longer support you. You should FULLY research before you make the decision to modify. Gateway Computer: not able to up-grade with JDE because they made so many changes. They were stuck with a version of software over a decade old without the functionality they needed with the newest releases. January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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Required data types: SAP Data Types
Organizational levels (data, elements) Master data Transaction data
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Data type: Organizational levels
Defines the enterprise structure in terms of legal or business purposes, including legal entities, plants, storage areas, sales organizations, profit centers: Client (e.g., 600) Highest organizational level Represents the enterprise consisting of many companies Company Code (e.g., C099) Identifies legal entities in an enterprise Central organizational element in financial accounting Organizational levels in Logistics Plant (e.g. P099) Represents factory, warehouse, office, distribution center, etc. Storage locations (e.g., 10, 20, 30) A location within a plant where materials are stored
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Data Types: Organizational levels
Storage Locations Plant Company Code Client BPI Enterprise (600) Pen Company (C099) Pen Plant (P099) RM (30) WIP FG (10) Pen Company (C098) Pen Plant (P098)
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Data Type: Organizational levels
Organizational levels in Accounting Client Company code Business area Controlling area Operating concern Organizational levels in procurement Purchasing organization Purchasing group Plant Storage location Organizational levels in fulfillment (sales) Sales organizations Divisions Distribution channel Sales areas Shipping point Plant Storage location Organizational levels in PP Work Center Shipping Point
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SAP Enterprise Structure Example
Procurement Shipping Point DL## MI## SD## TO## HD## HH## PE## RM## TG## TG## TG## RM## TG## TG## Storage Location SF## FG## FG## FG## SF## FG## FG## FG## MI## MI## MI## FG## MI## MI## MI## MI## Central Purchasing Organization (global) GL## Purchasing Org. US## CA## PO DE## AU## Purchasing Group North America N## PGr Europe N## Asia AS## CC: company code. CoA: chart of accounts (country-specific). CA: controlling area. Business Area: by products Dallas DL## Miami MI## S. Diego SD## Toronto TO## Heidelb. HD## Hamburg HH## Perth PE## CC US## CA## CC DE## AU## Client GBI
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SAP Enterprise Structure Example
Sales and Distribution Distribution Channel Wholesale WH Division Accessories AS Division Bicycles BI Distribution Channel Internet IN SO West UW## SO West CW## SO North DN## SO North GN## SO North AN## CC: company code. SO: sales organization. Division: by product line SO East UE## SO East CE## SO South DS## SO South GS## SO South AS## CC US## CC CA## CC DE## CC GB## CC AU## Credit Control Area (global) GL## Client GBI
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Key Concepts in SAP Data Type: Master data
Long term data that represent entities of: Procurement Vendor Material Info records, source list Fulfillment (Sales & Distribution) Customer Conditions (pricing, output) Production Bills of material Work centers Product routings
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Key Concepts in SAP Types of Data: Transaction data
Data generated during executing process (steps) combining: Organizational levels Master data Situational data (who, what, when, and where) Example: sales order Organizational levels: customer, company code, sales area Master data: customer master, material master Situational data: date, time, person, quantities
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Key Concepts in SAP The Document concept Document types
An electronic record of transactions Each transaction creates document(s) Document types Financial accounting documents (FI) Management accounting documents (CO) Material documents (goods movement) Others
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SAP R/3 Document Principle
ECC 6.0 January 2008 SAP R/3 Document Principle Each business transaction that writes data to the database creates a uniquely numbered electronic document Each document contains information such as Responsible person Date and time of the transaction Commercial content Once created, a document can not be deleted from the database Every transaction is an electronic document. It keeps track of everything you do. Allows users to track every action taken in a company. Simply put, it allows users to answer the question “Where’s my order.” What Where it is and where it came from, and where is it going next When Who January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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Key Concepts in SAP The Document Concept: Transaction document Header
Line items
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Key Concepts in SAP The Document Concept: Material Document
Document number Created by Date Reference Header Quantity Material Location (Plant / Sloc) Other data depending on process (vendor, customer) Items
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PEN, Inc. System Configuration Introduction EGN 5620 Enterprise Systems Configuration Spring, 2013
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Learning by Creating a Model Business
ECC 6.0 January 2008 Learning by Creating a Model Business Understanding business processes and their integrative nature Understanding SAP organizational structures Combining business processes and SAP organizational structure (i.e., configuration) Test the newly configured system View system outputs - statistics, reports, and graphics You are actually going to start from scratch. Financial Organizational Structures Material Master Org. Structures Sales and Distribution structures Rules then run transactions January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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Pen Inc. Start-up company in the promotional pen business
ECC 6.0 January 2008 Pen Inc. Start-up company in the promotional pen business Initially buys and re-sells different lines of promotion pens Sells to both wholesale and retail – procure and distribute Later acquires a production facility to manufacture its own product – produce and distribute We will setup and execute the 3 major processes an organization We created a pen because it was very easy to setup and understand. The IDES has a motorcycle, but that is more complex than we need to teach the system. January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC All rights reserved. © SAP AG and The Rushmore Group, LLC 2008
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Enterprise Structure Plant (P_ _ _) Client (600) Chart of Accounts
Company Code (C_ _ _) Fiscal Year Variant Credit Control Area Purchasing Organization Group Shipping Point Sales Distribution Channel Division Sales Area Controlling Area SL10 SL20
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Company configuration
Pen Inc. _ _ _US manufacturing Company Vermillion SD, US Facilities: One manufacturing plant with warehouse in Vermillion (Plant) Work Center Storage Location 10 for Trading and finished goods 20 for Quality 30 for Raw materials Shipping point Sales Organization Purchase Organization Company configuration
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The company to be configured
Cost Center Standard Hierarchy ADMIN_ _ _ (Cost Center Group) Acct-Finance Administration Purchasing Information Tech Sales _ _ _ (Cost Center Group) Sales Marketing Distribution-Production Cost Center _ _ _ (Cost Center Group) Warehouse Production The company to be configured
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Pen Inc. : The company Products Trading Materials Finished products
BPEN _ _ _ (Barrel Pen) CPEN _ _ _ (Click Pen) PPEN _ _ _ (Premium Pen) Box _ _ (Pen Box) Finished products EPEN _ _ _ (Executive Pen) ESET _ _ _ (Executive Set)
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Pen Inc. : The company Customers Customer Name City State Channel
Tanagers Vermillion SD , 57069 RE (C & V) The Rushmore Group SD, 57069 RE SAP, America Newtown Square, PA, 19073 Promotional Products, Inc Sacramento Ca, 95814 WH Pleasure Boats Buying Group Miami FL, 33010
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Pen Inc. : The company Suppliers Vendor Name City State Zip code
Promotions Ltd _ _ _ Chico CA 95929 Slick Pens _ _ _ Milwaukee WI 53201 Premier Pens _ _ _ Baton Rouge LA 70803 Boxes inc _ _ _ Sioux Falls SD 57101 Tanager Vermillion 57069
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Pen Inc.: Key Processes Procurement (buy) Fulfillment (sell)
Production (make) Material planning (plan) Financial Accounting (track) Management Accounting (track) Inventory and Warehouse Management (store) Enterprise Asset Management (maintain) Customer Service (service) HCM (people)
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Pen Inc. : The company Information system requirement
The IS of the Pen, Inc. will integrate and share all services for all business functions in the Vermillion Office Centralize all ERP functions Achieve the primary business objectives: Reduce Costs Deliver Best-in-Class Technology to all divisions
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Exercises: due date – 1/23/2013
Initialize Fiscal Period for Company Code Maintain Plant Parameters for Material Management Activate Materials Requirements Planning Define Attribute for Material Types Define Posting Periods Variant Open and Close Posting Periods Assign Posting Periods Variant to Company Code
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Exercises: 74. Create Tolerance Groups for Account Postings
75. Setup Payment Program 76. Create Tolerance Groups for Accounts Receivable and Accounts Payable 77. Create Financial Accounting (FI) Document Numbers 78. Review Document Types (Only Watch, and don’t make any changes) 79. Post Initial Cash Investment by Owners 80. Post Purchase of Operating Supplies 81. Display and Review General Ledger Account Balances and Individual Line Items (Only Watch, and don’t make any changes)
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