1. Portals

2. TREND
There has been great interest in the Corporate Portals also called Enterprise Portals or Enterprise Information Portals
There is definitely much happening in this area-mobile included

3. Corporate Portals
Digital Consulting Institute (DCI), Imaging and Document Solutions, and Intelligent Enterprise Magazine sponsor the Annual Portal Excellence Awards.
These awards recognize customer portal solutions that provide significant and measurable business benefits, and that make innovative use of portal technology
Awards were presented in two categories:
Best Internal Corporate Portal and Best e-Business Portal

4. Internal Corporate Portal
An internal corporate portal supports informed decision making by providing internal business users with a personalized and efficient Web interface to business content managed by intranet Web servers, business intelligence systems, office and document management systems, and front- and back-office applications

5. E-business Portal An e-business portal enables an organization to
optimize its business operations and business relationships by allowing external trading partners, key clients, and business users to collaborate
and share business content via a personalized Web interface

6. What counts? Business benefits and ROI Architectural design
Innovative use of portal technology

7. WINNERS? Best Internal Corporate Portal:
Ford Motor Company (Plumtree Portal)
Best e-Business Portal:
Herman Miller (TopTier Portal)

8. Portal software suppliers?
TopTier (acquired recently by SAP)
Plumtree

9. Herman Miller
Lets visit

10. Lab assignment III
Enterpulse, between other services, creates enterprise portal solutions that allow an organization to break through the clutter of irrelevant information and focus on what counts for competitive advantage. Please point to
And find these portal solutions.
Headhunter.net - A job postings portal that addresses the needs of both the job seeker and the employer
BancIntelligence.com - A portal that provides information for more than 10,000 financial institutions
Robinson-Humphrey - A full-scale corporate site for an investment bank to communicate with its constituencies
Acordia - A full-scale intranet for an insurance company
Perform an analysis of how each of these portal solutions contributes to the creation of competitive advantage.

11. Example
Visit
And take a tour

12. Example
Visit

13. PRODUCERS
Design, produce, and distribute products and services that meet customer needs

14. CATEGORIES OF PRODUCERS
Manufacturers
Service providers
Educators
Advisors
Information and News services
Custom suppliers
Manufacturers use Internet to design, produce, and distribute physical products: PepsiCo, Proctor and Gamble
Service Providers produce and deliver a wide range of online service offerings: American Express, CityGroup, Avis, American Airlines
Educators create and deliver online educational offerings: Knowledge Universe, Centra, Pensare
Advisors provide online consulting and service (Mindspring Communications, Enderson Consulting)
Information and News Services create, package, and deliver online information: Wsj.com
Custom suppliers design, produce, and distribute customized products (physical and information) and services: Boeing, McGrawHill

15. Portals Lets Check Blackboard site External Links
On Portals and Software Business

16. Digital Infrastructure Providers

17. DIGITAL INFRASTRUCTURE PROVIDERS
Creators
Producers
Distributors
Users

18. Note
The digital infrastructure has become embedded within the very fabric of how the firm creates, produces, distributes products and services
Increasingly difficult to categorize any firms as pure-play high tech firms

19. NEW REALITIES
Any model classification must include both the models used to construct businesses built on technology platform and the models used to construct businesses that deliver the technology infrastructure
Uniting these two perspectives provides classification of emerging models that can guide both strategy formation and execution

21. CREATORS Web Designers & Creators Network Specialists
Hardware Designers
System Developers

22. PRODUCERS Manufacturers-Intel, IBM, Cisco, Microsoft
Services-FedEx-DoubleClick, Agency.com
Custom Suppliers-Dell, Extraprise, Viant

23. DISTRIBUTORS Focused Distributors-Tech Date, C-Net, NECX, Ingram Micro
Vertical Portals-Sales.com,
Please check MySAP.com, ORACLE, PeopleSoft, Baan
Horizontal Portals- AOL, AT&T,
Focused distributors include high tech marketplaces (Tech data, Microage) that take control of the hardware and software inventory and complete the sales transactions with the customer as well as high-tech exchanges (for example NECX)
Manufacturers and custom producers were early adopters of direct-to customer online models

24. Direct-to-customer
Lets visit
CRUCIAL.COM

25. Infrastructure Portals
Firms that provide consumers or businesses with access to a wide range of network, computing, and application hosting services
Can be either horizontal or vertical

26. Differentiation Ask the following
Does the firm provide gateway access to a complete set of network, data center, or web hosting services?
Does the firm provide access to vertical application services?

27. HORIZONTAL
PROVISION OF GATEWAY TO WIDE RANGE OF NETWORK (cable, voice, Internet), hosting services, and so on
Examples
ISPs--Roadrunner Cable Services, AOL
Network service providers--AT&T Broadband, Sprint,
Web hosting Services providers: HostPro

28. Revenue Access and maintenance fee subscription services
transaction fees
advertising

29. COSTS Data and network center operations software development
maintenance
marketing
sales
administration

30. VERTICAL APPLICATION SERVICE PROVIDERS
Hosts and maintains a software application enabling businesses and individuals to log in and conduct business online
Examples
Oracle’s Business Online suite
Sales.com

31. REVENUE Hosting and maintenance fees consulting fees
system integration fees

32. COSTS
KEY COSTS SIMILARTO THOSE INCURRED BY HORIZONTAL PORTALS

34. FUTURE DEVELOPMENTS

35. TRENDS
Lets go to nexprise
nexprise

36. TRENDS
Check
GLOBALEXCHANGE

37. GE Global Exchange Services
TRENDS
Check GXS
GE Global Exchange Services

38. TRENDS
Check
Online Services

39. TRENDS
Check Global Source

40. GROOVE
Lets go
GROOVE NETWORK