1. Bringing Clarity to Business Support NVQs on the Framework – 4428 Business and Administration
Welcome 1

2. 13/09/2018
Bringing Clarity to Business Support NVQs on the Framework – 4428 Business and Administration
Agenda
Welcome and introductions
Overview of 4428 Business Administration qualifications and structure
Qualification highlights
Rules of Combination (ROC)
Main differences and new units
Assessment strategy
Qualification approval
Support resources
Efficient and effective assessment and guidance
SmartScreen
Related qualifications
Skilsure e-portfolio demonstration
© City & Guilds 2002

3. 4428 Qualification highlights
Registration available from 1 August 2010
4404 ended 31 July 2010
Flexible qualification structures
No major changes in unit content or evidence requirements
Wider range of units and new units
Full qualification and unit/top-up registration routes
Apprenticeship framework September 2010
Automatic approval
Assessment strategy offers flexibility in delivery

4. Overview of 4428 Qualifications and structure
City & Guilds Reference
Qualification title
Last registration date
Last certification date
Cert
All
Level 1 NVQ Award/ Certificate in Business and Administration
31 Dec 2013
31 Dec 2014
Cert
All
Level 2 NVQ Award/ Certificate/Diploma in Business and Administration
31 Dec 2015
Dip
All
Level 3 NVQ Certificate / Diploma in Business and Administration
31 Dec 2016
Dip
All
Level 4 NVQ Certificate / Diploma in Business and Administration

5. 4428 Overview of qualifications and structure – Level 1 Rules of Combination
Qualification title
/91
Min no of credits overall
Mandatory Units
(Group A)
Optional units (Group B)
Optional units
(Group C)
Level 1 NVQ Award in Business and Administration 9 7
2 (min)
n/a
Level 1 NVQ Certificate in Business and Administration 15
4 (min)
4 (max)

6. 4428 Overview of qualifications and structure – Level 1 changes
New level 1 units
Unit 109 Prepare text from notes using touch typing (20wpm)
Unit 112 Use occupational health and safety guidelines when using keyboards

7. 4428 Overview of qualifications and structure – Level 2 Rules of Combination
Qualification title
/92
Min no of credits overall
Mandatory Units
(Group A)
Optional units (Group B)
Optional units
(Group C)
Level 2 NVQ Award in Business and Administration 9 5
4 (min)
n/a
(min 6 credits at level 2)
Level 2 NVQ Certificate in Business and Administration 21
7 (min)
5 (max)
(min 14 credits at level 2)
Level 2 NVQ Diploma in Business and Administration 37
17 (min)
11 (max)
(min 24 credits at level 2)

8. 4428 Overview of qualifications and structure – Level 2 changes
New Level 2 units
Unit 209 Take minutes
Unit 210 Handle mail
Unit 211 Provide reception services
Unit 214 Prepare text from notes using touch typing (40 wpm)
Unit 222 Maintain and issue stationery stock items
Unit 223 Support the organisation of an event
Unit 224 Support the co-ordination of an event
Unit 227 Respond to change in a business environment
Unit 228 Support the management and development of an information system 8

9. 4428 Overview of qualifications and structure – Level 3 Rules of Combination
Qualification title
/93
Min no of credits overall
Mandatory Units
(Group A)
Optional units (Group B)
Optional units
(Group C)
Level 3 NVQ Certificate in Business and Administration 30 13
11 (min)
6 (max)
(min 20 credits at level 3)
Level 3 NVQ Diploma in Business and Administration 40
14 (min)
13 (max)
(min 27 credits at level 3)

10. 4428 Overview of qualifications and structure – Level 3 changes
New level 3 units
Unit 308 Negotiate in a business environment
Unit 309 Supervise a team in a business environment
Unit 313 Prepare text from notes using touch typing (60 wpm)
Unit 316 Support the design and development of an information system
Unit 326 Contribute to innovation in a business environment

11. 4428 Overview of qualifications and structure – Level 4 Rules of Combination
Qualification title
/94
Min no of credits overall
Mandatory Units
(Group A)
Optional units (Group B)
Level 4 NVQ Certificate in Business and Administration 30 20
10 (min)
(min 20 credits at level 4)
Level 4 NVQ Diploma in Business and Administration 39
19 (min)
(min 27 credits at level 4)

12. 4428 Overview of qualifications and structure – Level 4 changes
New level 4 units
Unit 415 propose and design administrative services
Unit 416 Prepare, co-ordinate and monitor operational plans
Unit 417 Implement, monitor and maintain administrative services
Unit 418 Contribute to innovation in a business environment
New level 5 units
Unit 503 Plan change across teams
Unit 504 Implement, monitor and review change

13. Activity – Business and Administration
Using the Rules of Combination and unit titles available produce the following:
A Level 2 Award in Business and Administration
A Level 2 Certificate in Business and Administration
A Level 3 Diploma in Business and Administration
A Level 4 Diploma in Business and Administration

14. Apprenticeship/Advanced Apprenticeship
Level 2 Apprenticeship Framework
Level 2 NVQ Certificate in Business and Administration ( )
Level 2 Certificate in Principles of Business and Administration ( )
Functional Skills Level 2 English Level 1 Maths
Or Key Skills until 31 March 2011
Level 3 Advanced Apprenticeship Framework
Level 3 NVQ Diploma in Business and Administration ( )
Level 3 Certificate in Principles of Business and Administration ( )
Functional Skills Level 2 English Level 2 Maths
Or Key Skills until 31 March 2011

15. Apprenticeship/Advanced Apprenticeship
Framework
Functional Skills available from 1 September 2010
City & Guilds Package
Business and Administration Apprenticeship Package (9050) with Functional Skills anticipated to be available in September 2010
Between 1 and 31 August
Register candidates on the components separately for the NVQ (4428), Technical Certificate (4475) and Key Skills (3638)

16. 4428 Assessment and Approval
A and V units
Employer direct model
Realistic work environment
Automatic approval for all existing 4404 centres

17. Documentation Qualification handbooks FAQs Marketing materials
13/09/2018
Documentation
Qualification handbooks
FAQs
Marketing materials
Centre guide
NVQ Recording forms
Documentation available on
© City & Guilds 2002 17

18. Support Resources Supported Qualifications
13/09/2018
Support Resources
Supported Qualifications
4428 Level 2 and 3 NVQ Certificate/ Diploma in Business and Administration
4475 Level 2 and 3 Certificate in Principles of Business and Administration
Saves significant time by providing relevant, qualification specific support concentrated
in a centralised place
Provides you with high quality document
Qualification support materials written by subject matter experts
Opportunity to share best practice in discussion forums
24/7 access to online support materials aimed at both tutors and learners
Contact your local regional office for more details or:
Print helpdesk e-helpdesk
© City & Guilds 2002 18

19. Other Administration qualifications
4475 Level 2 and 3 Certificates in Principles of Business and Administration – available 1 August 2010
4418 Level 1 Award and Certificate in Business and Administration
4419 Level 2 and 3 Certificates and Diploma in Medical Administration/Secretaries
7465 Level 2 and 3 Awards, Certificates and Diplomas for Legal Secretaries
7537 Level 2 and 3 Awards, Certificates and Diplomas in Business Skills
8993, 8994, 8989, 8990, 8991 – single unit exam based Awards

20. Business & ITQ Plus - Skilsure Demonstration
13/09/2018
Business & ITQ Plus - Skilsure Demonstration
General features and benefits
Upload and reference any type of digital evidence to a candidate’s unique e-portfolio
Unique logons for candidate, assessor, IV, EV, company personnel, and local system admin
High level of data security
Real time reporting on progress, visible progress tracking
Easy for candidates to use
© City & Guilds 2002 20

21. Business & ITQ Plus - Skilsure Demonstration
13/09/2018
Business & ITQ Plus - Skilsure Demonstration
Special features and benefits
Integrated with City & Guilds registration
30 day free trial
Competitively priced
Automated credit calculator for Framework
Automated IV sampling plans
Improves quality, saves time and money
© City & Guilds 2002 21