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Agenda MFMP Overview System Basics Defining an Invoice Reconciliation

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1 Agenda MFMP Overview System Basics Defining an Invoice Reconciliation
Creating an Invoice Reconciliation Reconciling an IR Approving an IR Disputing an IR Change Orders to Update Accounting Helpful Processing Tips Various FA eForms Failing FLAIR Integration Page - 1

2 Approving an IR Once the invoice has been reconciled by the Exception Handler, the status changes to Approving, and is then routed to the Invoice Manager for approval. The Invoice Manager will need to verify that the exceptions have been accepted or disputed Page - 2

3 Approving an IR Reviewing the History Tab you can see what actions that were taken on the IR and who and when the IR was approved Page - 3

4 Approving an IR Reviewing the Approval Flow tab you can see who has approved the IR and whose approval is still required Page - 4

5 Validate the TR Date before approving the IR.
Approving an IR Once you’ve reviewed the entire IR, if you agree the invoice should be paid, press the Approve button Validate the TR Date before approving the IR. Page - 5

6 Approving an IR Upon pressing the Approve button, you’ll be asked to review and Submit the invoice Page - 6

7 Approving an IR As FLAIR approves the IR, a message is recorded
If for some reason the IR was not successful, a message will also be recorded Note: Additional information about the FLAIR failure is availabe by viewing he line detail information at the bottom Page - 7

8 Approving an IR Once the IR is in PAID status, the warrant information can be viewed by clicking on the Payments link Page - 8

9 Approving an IR If the IR was paid directly in FLAIR and the Payment Update eForm was not created, the detail information will not be displayed Page - 9

10 Agenda MFMP Overview System Basics Defining an Invoice Reconciliation
Creating an Invoice Reconciliation Reconciling an IR Approving an IR Disputing an IR Change Orders to Update Accounting Helpful Processing Tips Various FA eForms Failing FLAIR Integration Page - 10

11 Disputing an IR You can dispute a portion of an invoice instead of rejecting the entire invoice Disputing a line will enable you to partially pay an invoice There are different methods for disputing based on the type of Exception shown on the IR: Accounting Verification Use this when you need to reject an IR that does not show a quantity or price variance exception Quantity Variance Use this when you need to reject an IR that has a quantity variance Price Variance Use this when you need to reject an IR that has a price variance Page - 11

12 Disputing an IR Accounting Verification Exception
You will need to check the option next to the appropriate line item followed by clicking the Dispute button Page - 12

13 Disputing an IR Accounting Verification Exception
Click the edit button to update the line item detail information Note: The Confirm Dispute of Exception screen lists the invoiced amount and pay amount for the line item. The system will not process payment for line items which are disputed. However, in order to fully dispute the line item, the quantity or price has to be reduced to zero. If the line is not reduced to zero, the IR total will not be reduced Page - 13

14 Disputing an IR Accounting Verification Exception
The Accounting Verification Exception does not permit the editing of the line item’s Quantity and Price. The Price field can be edited by selecting a different Category type Page - 14

15 Disputing an IR Accounting Verification Exception
You will need to select the Category option for Special Charge Page - 15

16 Disputing an IR Accounting Verification Exception
The line item amount field can be edited after selecting a new Category Page - 16

17 Disputing an IR Accounting Verification Exception
The line item pay amount is updated to zero Page - 17

18 Disputing an IR Accounting Verification Exception
Once you approve the invoice as the final approver this summary screen will be displayed Notice the amount in dispute reflects the line disputed. The disputed amount will not be sent to FLAIR Page - 18

19 Disputing an IR Quantity Variances
You will need to check the option next to the appropriate line item followed by clicking the Dispute button Edit the line item to reflect zero pay amount (reduce the quantity to zero for a quantity variance) The approved quantity and the amount has reduced to zero for the line The invoice amount has been reduced by the amount disputed Page - 19 19

20 Disputing an IR Price Variance
You will need to check the option next to the appropriate line item followed by clicking the Dispute button Edit the line item to reflect zero pay amount (reduce the price to zero for a price variance) The approved price and amount has reduced to zero for the line The invoice amount has been reduced by the amount disputed Page - 20 20

21 Practical Exercise 3 If you have questions, please raise your hand for assistance Page - 21

22 Agenda MFMP Overview System Basics Defining an Invoice Reconciliation
Creating an Invoice Reconciliation Reconciling an IR Approving an IR Disputing an IR Change Orders to Update Accounting Helpful Processing Tips Various FA eForms Failing FLAIR Integration Page - 22

23 Change Orders to Update Accounting
Use the CO No Workflow Group to make accounting changes to an Order without additional approvals There are limited changes that this group can make and the workflow will not be generated. These changes are focused primarily on accounting related fields If you make a change other than one of the allowed fields, an approval workflow will generate Changes can be made to requisitions in Received status Page - 23

24 Change Orders to Update Accounting CO No Workflow Fields
PO Start Date Int Budget Ind Gen Led PO End Date Category Encumbrance Gen Led PUI Category Year Ext Gen Led Fiscal Year State Program – Standard Encumbrance Ext Gen Led Line item description    External Program Product ID Available Balance Override Indicator Grant Ext Object Advanced Payment Indicator Other Cost Accum CF Organization Code Contract Batch Expansion Opt Agency Unique Description (Split Accounting description) Opt Version Contract Year Quantity Object Code Grant Year Count Prior Period Indicator Project ID Sub-Vendor Budget Entity Ext Category Page - 24

25 Change Order to Update Accounting
Changes are made on the requisition. Locate the PR you’d like to change by searching for it. Once the PR is open, click the Change button Page - 25

26 Change Order to Update Accounting
Scroll down to the specific lines that require attention Page - 26

27 Change Order to Update Accounting
Check the line you’d like the edit and then click the Edit button Page - 27

28 Change Order to Update Accounting
After editing your accounting information, click OK Page - 28

29 Change Order to Update Accounting
While completing a change order, you have the option to mass edit line items Check all the lines you’d like to edit and press the Edit button The changes will be applied to all the selected lines Page - 29

30 Change Order to Update Accounting
When mass editing an accounting field, you’ll make all the changes at one time using one line item as a sample. Once finished, press the Next button Page - 30

31 Change Order to Update Accounting
Review your changes, comparing the Old Value to the New Value. If the changes are accurate, press the Done button Page - 31

32 Change Order to Update Accounting
Submit the requisition once you are satisfied that the information is complete and accurate Page - 32

33 Change Order to Update Accounting
Once the change has been submitted the PR is versioned Page - 33

34 Change Order to Update Accounting
From the History Tab, you can see all of the actions taken on the requisition Page - 34

35 Agenda Defining an Invoice Reconciliation
Creating an Invoice Reconciliation Reconciling an IR Approving an IR Disputing an IR Change Orders to Update Accounting Helpful Processing Tips Various FA eForms Failing FLAIR Integration Page - 35

36 Helpful Processing Tips Processing Invoices
Complete a IR for all Orders/MA payments To benefit from Payment History tracking, you must complete an IR One stop shopping for research Payment, procurement, and receiving information in one location Important to keep MFMP and FLAIR balanced Change orders can result in an overstated encumbrance If payments are made directly in FLAIR, MFMP will not be aware of those reductions When a change order is sent to FLAIR, MFMP will amend the FLAIR balance so that it is in synch with the MFMP total It is critical to create an IR for all MFMP related invoices processed directly in FLAIR. The 2 systems need to be in synch for future processing to function correctly. For example: You have a $100 order that you need to increase by $100. A $50 invoice has already been processed and therefore the FLAIR encumbrance balance is $50. You process an change order for the $100. When MFMP sends the transaction to FLAIR it will see that the encumbrance balance is only $50 but MFMP will think it should be $100 since MFMP has no record of invoice paid directly into FLAIR. MFMP will increase the encumbrance by $150 making the encumbrance balance in FLAIR $200. The encumbrance will be overstated by $50. Page - 36 36

37 Helpful Processing Tips Affecting Encumbrances
There are four ways to update encumbrances in MFMP: Change Order to reduce the quantity can be submitted to reduce the encumbered amount and is the only method that notifies the vendor of the change in obligation Final Payment Indicator can be used when approving an IR for payment to un-encumber the remaining encumbrance balance Release Encumbrance eForm can be used to release all the remaining funds associated on an order Release Encumbrance Request Form can be submitted to the Customer Service Desk to release the encumbrance Page - 37

38 Helpful Processing Tips Encumbrance Overstatement
Encumbered through MFMP and Paid through MFMP Transaction MFMP Current FLAIR Amount (CMA) Encumbrance Calculations FLAIR Balance (CFA) Customer creates MFMP encumbered order for $100 $100 +$100 from MFMP to FLAIR Customer makes a $30 payment against MFMP order through MFMP $70 -$30 from MFMP to FLAIR Customer creates MFMP change order and increases order by $40 $110 $70 +40=$110 (CMA) $110(CMA)-70(CFA)=$40 +$40 from MFMP to FLAIR Page - 38 38

39 Helpful Processing Tips Encumbrance Overstatement
Encumbered through MFMP and not Paid through MFMP Transaction MFMP Current FLAIR Amount (CMA) Encumbrance Calculations FLAIR Balance (CFA) Customer creates MFMP encumbered order for $100 $100 +$100 from MFMP to FLAIR Customer makes a $10 payment against MFMP order not through MFMP -$10 directly to FLAIR $90 Customer creates MFMP change order and increases order by $20 $120 $ =$20 $100+20=$120(CMA) $120(CMA)-90(CFA)=$30 +$30 from MFMP to FLAIR $120 (but should be $110) Page - 39 39

40 Helpful Processing Tips Prompt Payment Tips
Use the Transaction Date field in the Exception Handler and Invoice Manager queues Group items by status Sort items by Transaction Date Use the IR Last Approver Report Contains all IRs in Reconciling and Approving status and where they currently are in the approval flow Available daily through the secure report website Follow up with people who approve IRs untimely or who do not complete receipts timely Stress the importance of completing receipts when the goods are received Accuracy is key Only receive the goods in MFMP when they are physically received The IR Last Approver Report along with other can be found at This report will not display IRs that are in approving status or reconciling status and have the “Payment completed in FLAIR” checkbox checked. The report was recently requested to include ASN invoices and invoices that have failed Central FLAIR. When the report has been updated a notification will be distributed. Create a process to follow up with people who are consistently late approving service IRs or receiving goods. If you notice a trend, contact that field person. Perhaps they need additional training or perhaps they are unaware of the importance of approving items timely. If after your initial contact the user is still approving items untimely, you may consider elevating the issue to the next level. Receipts should be completed when the goods are actually received not when the invoice is received. Florida law states that goods/services must be inspected and approved within five days of receipt. FS Do not let the system dictate when you receive. The receiving notifications are just a REMINDER! Page - 40 40

41 Helpful Processing Tips Prompt Payment Tips
The IR Last Approver is available daily and it lists all IRs in Reconciling and Approving status. This report can assist you in prioritizing your work PUI 9999 indicates that the invoice was generated electronically by the vendor Page - 41 41

42 Helpful Processing Tips Additional Helpful Reports
A complete list of reports are available on the Reports Job Aid: POs Without IRs: This can be used to identify orders that have not been invoiced against Payments Completed in FLAIR: You can use this report to identify items that require the Payment Update eForm FLAIR Voucher Report: This is a daily report and lists all IRs that were approved by FLAIR the previous night Punchout_Catalog_NonCatalog_Orders: This report shows the all Non Catalog Office Depot orders and details the other punch-out catalog purchases detailing if punchout or non-catalog was used Page - 42

43 Agenda MFMP Overview System Basics Defining an Invoice Reconciliation
Creating an Invoice Reconciliation Reconciling an IR Approving an IR Disputing an IR Change Orders to Update Accounting Helpful Processing Tips Various F&A eForms Failing FLAIR Integration Page - 43

44 Various F&A eForms FLAIR Login Information eForm
Each time you approve an IR or submit a release encumbrance eForm, MFMP will send your FLAIR username and password to FLAIR When you update your FLAIR password, you will need to complete a FLAIR Login Information eForm to record your FLAIR information If you do not update this eForm, no transactions you approve will pass FLAIR successfully Page - 44

45 Various F&A eForms FLAIR Login Information eForm
Give the eForm an appropriate title Select your agency's Entity from the dropdown menu. If you do not see it, select the other option to locate your entity Select your appropriate FLAIR site code from the dropdown menu, If you do not see it, select the other option to locate it Page - 45 45

46 Various F&A eForms FLAIR Login Information eForm
Enter your FLAIR User ID Enter your FLAIR password. Re-Enter your FLAIR password. These two fields are case sensitive Comments are not required When you have completed the form, press the Submit button Page - 46 46

47 Practical Exercise 4 If you have questions, please raise your hand for assistance Page - 47

48 Various F&A eForms Delete Disbursement eForm
Customers who have the Invoicing Group are given the ability to delete a disbursement (voucher) before the warrant is issued Disbursement deletions must be performed the same day as receiving the FLAIR confirmation message on the IR prior to FLAIR going down for the day Once the disbursement has been approved by Central FLAIR, the disbursement cannot be deleted through MFMP A comment will be automatically added to the IR when the eForm is successful This will not restore the FLAIR encumbrance nor restore the amount to the PO Page - 48

49 Various F&A eForms Delete Disbursement eForm
Give the eForm an appropriate title Click the Select button to locate your IR. When searching for the IR, you’ll need to include the complete IR number Comments are not required, however, they are a Good Business Practice to include a reason why the transaction is being deleted Press the submit button when you have completed the form. Additional approvals are not required Page - 49 49

50 Various F&A eForms Payment Update eForm
Update payments that have been completed manually in FLAIR to include the warrant number and warrant date Warrants that have been cancelled can be recorded in MFMP through the Payment Update eForm Page - 50

51 Various F&A eForms Payment Update eForm
Give the eForm an appropriate title Select the Payment you’d like to update. You’ll need to enter the Payment # with a capital “PAY” Record the warrant number and the warrant date Page - 51 51

52 Various F&A eForms Payment Update eForm
Record the Payee Name. (If you want to include the Voucher #, include it in this free text field) If the warrant was cancelled, check the “Cancel Warrant” box. This will be indicated in the Payment History details on the order Comments are not required When you have completed the eForm, press the Submit button Page - 52 52

53 Various F&A eForms Release Encumbrance eForm
Release Encumbrance eForm can be used to release all the remaining funds associated on an order Release Encumbrance Request Form The MyFloridaMarketPlace Customer Service Desk can release the encumbrance, however, you will need to supply the REF (Release Encumbrance eForm) number Page - 53

54 Various F&A eForms Release Encumbrance eForm
Give the eForm an appropriate title Select the Requisition that you’d like to unencumber When appropriate, select the Prior Period Indicator Comments are not required, however, they are a good business practice When you have completed the eForm, press the Submit button Page - 54 54

55 Various F&A eForms Restore PO Balance
Cancelled warrants can also be tracked and recorded. If a warrant is cancelled and the payment was made through MFMP, complete a Restore PO Balance eForm When completing the eForm, you cannot enter a negative number (reduce the PO amount) and you cannot exceed the amount ordered (increase the PO amount) Once the Restore PO Balance eForm has been completed, it will be recorded in the Payment Details on the DO Page - 55

56 Various F&A eForms Restore PO Balance
Enter the Purchase Order number that needs to be updated Enter the amount you need to restore to the PO balance. You cannot enter a negative number (reduce the PO amount) and you cannot exceed the amount ordered (increase the PO amount) When you have completed the eForm, press the Submit button Page - 56 56

57 Practical Exercise 5 If you have questions, please raise your hand for assistance Page - 57

58 Agenda Defining an Invoice Reconciliation
Creating an Invoice Reconciliation Reconciling an IR Approving an IR Disputing an IR Change Orders to Update Accounting Helpful Processing Tips Various FA eForms System Searches Failing FLAIR Integration Page - 58

59 Failing FLAIR Integration
Additional information about FLAIR Failure messages can be located on the FLAIR Integration Job Aid on the Buyer Toolkit When an encumbered requisition fails FLAIR Integration, a comment will appear from FLAIR Integration on the bottom of your requisition (at the header level) explaining which line item caused the requisition to fail A separate comment is placed on the denoted line item explaining the reason for the failure Page - 59

60 Failing FLAIR Integration
Line Item Comment-Encumbrance Record Is Not On File- This occurs when your encumbrance for that specific line item has been completely paid out which causes FLAIR to close out that encumbrance line In order to successfully process your change order, add a new line or complete a new requisition, as appropriate Tie this back into SIR 890. Page - 60 60

61 Failing FLAIR Integration
Line Item Comment – Insufficient Available Balance - MFMP checks the available balance much like FLAIR to ensure budget availability. If Budget is unavailable, you will receive this error Check with your budget professional to confirm that budget is available for the purchase. Your budget professional should be able to provide additional budget source Page - 61

62 Failing FLAIR Integration
Line Item Comment – Expansion Option Record Not on File - This occurs when your Expansion Option (EO) and Version combination are not valid in FLAIR In order to successfully process this requisition, verify that the EO and Version selected are correct, if not update your choice appropriately. However, if your EO and/or Version are not allowing you to process your requisition and you have validated that they are correct in FLAIR, please contact BuyerHelp Page - 62

63 Failing FLAIR Integration
Line Item Comment – Password Not On File - This occurs when your FLAIR password has been reset and/or expired and not updated in MFMP In order to successfully process this Invoice Reconciliation, you will need to complete a FLAIR Update eForm in MFMP to update your password. Once this form has been completed, you should be able to complete the IR Page - 63

64 Thank you for your attendance. We’re here to help
Thank you for your attendance. We’re here to help. Contact the Customer Service Desk at or or the MFMP Team with any questions that you may have. Kasey Bickley, CPPB, FCCM Purchasing Process Analyst (850) Anne Rabon, LSSG F&A Process Analyst (850) Eric Swanson Vendor Management Analyst (850) Amy Smyth Zeigler, M.S., PMP Communications Analyst (850) Rachael Lieblick, PMP, FCCM Operations Manager (850)


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