1. Reserve Processing Procedure Diagram
Letter of Request for Reserve, completed checklist & specialist report sent in by DWA Regional Officer / Record of Recommendation (RoR) sent in by Letsema Team
Letsema Team
Regional office
Received by Chief Directorate: RDM
Received by RR personnel
Sent to RR Admin Officer: creates a reference no; sends acknowledgement to Regional Office, sends to RR personnel
RoR sent to RR personnel: Log into Letsema & RR tracking system, to AD’s office
Letter, checklist sent to RR personnel: Log Reserve into GW tracking ; sends to AD’s office
RR:SM collects Reserve from office of the AD:RR
RR: Study Manager
RR: Study Manager (SM) checks if all info has been provided
Insufficient information
Sufficient Information
Contact DWA Regional Officer
RESERVE DETERMINATION AND WRITE UP
Sent to AD, DD and D to be checked.
*AD = Assistant Director
*CD = Chief Director
*DD = Deputy Director
*D = Director
*DWA= Department of Water Affairs
*GWRR = Groundwater Reserve Requirements
*IMS = Information Management System
IWRP = Integrated Water Resources Planning
*RR = Reserve Requirements
*SM = Study Manager
Accepted
Not Accepted
Send to RR personnel: Update RR tracking system
Sent to Delegated Authority (CD:RDM) to be approved.
Accepted
Not Accepted
Sent to Admin
Admin: Send scanned copy to Regions, CD: RDM Senior Managers, CD: Regulation, CD: IWRP, RR personnel and Letsema managers. Make copies for registry files, complete tracking system,
RR personnel: Save completed Reserve on DWA IMS for back up