1. Welcome to WebEx
Thanks to the NHS Institute for Innovation & Improvement for their contribution to this document

2. What is WebEx?
WebEx is an online tool to meet virtually with colleagues to:
Deliver interactive presentations
Host teleconferences
Share, annotate, and change documents online
You will need:
A computer with an Internet connection
A telephone (with speakerphone if multiple people are listening)
The following pages will lead you through how to log onto a session
and some handy tips on how to use the WebEx functions during the session.

3. How to join a Session You will be invited to participate in a session.
You will receive this link to the WebEx website and also a password for the session.
Please make a note of these details as you will need them to join the session on the day.
We would suggest if you are joining a session for the first time we do recommend you start the process at least 30 minutes before the session start time.
Please note: you may be asked to pre-register to join some sessions.
You will receive a different link for these type of sessions.

4. WebEx Website On the day of the session click on the link for WebEx.
You will be directed to a screen similar to this.
Please click on the title of the session you wish to join.

5. Once you have clicked on the session title you will then have to register your details to join the session.
Enter here your name
address
and the session password.

6. The next screen will prompt you to download ActiveX
The next screen will prompt you to download ActiveX. This is the programme that supports WebEx.

7. At this stage you may be asked to allow this programme to run, please select run.
Please note this stage could take some time especially if you have never used WebEx before.
We would suggest attendees to start this process at least 30 minutes before the start time of the session.
You will still be able to use your PC while this software is downloading.

8. (The is an example only).
Once the programme has been installed successfully the following screen will appear.
(The is an example only).
(2) You will be asked to dial in your access code.
(1) When prompted select ‘I will dial in’ and replace ‘+44 20’ with ‘020’.
(3)Then enter your Attendee ID.

9. Dial in details can also be found by clicking the info tab or the audio tab.

10. If you have dialled
In correctly your name will appear here.

11. During the session we encourage you to use some of the WebEx tools to interact with the session.
You maybe on mute when you join the session. You can mute yourself and un-
mute yourself by clicking on the mic symbol, when on mute a red mic will appear next next to your name.
You can ask a question during the session by “raising your hand” simply by clicking on the hand symbol. When you have finished asking your question click on the same symbol to clear.
If you disagree with the presenter you can click this icon. Please remember to remove the icon by clicking on the symbol.
If you agree with the presenter you can click on this icon. Once you have agreed please remember to remove the icon by clicking on the symbol.

12. Your message will appear here
You can also interact with the session by using the chat screen.
To use the chat screen please follow these steps:
(1) Select the recipient you would like to send a message to.
Your message will appear here
(2) Type your message in the text box
(3) Click send

13. When it’s time to leave the session, hang up your phone, Click X at the top of the screen and answer YES to the pop-up box.

14. When you have
left the session
this pop-box will
appear.
Please
complete the
small
questionnaire
and click submit.

15. To test your IT is compatible with WebEx please click on the following link which will take you to a WebEx test session:

16. Please contact Daniel.Davies3@wales.nhs.uk or Kelly.King@wales.nhs.uk
Further Queries
Please contact or