1. The FCC’s Work on Robocalls
Mark Stone, FCC Consumer Bureau

2. TCPA Basics
1991 Law addressing robocalls and faxes
If it’s a non-emergency robocall, get consumer consent

3. What’s a Robocall? For landline phones: Prerecorded message
Artificial voice message
DOESN’T MATTER if it’s hand-dialed or auto-dialed
Telemarketing
For wireless phones:
The two above AND
If auto-dialed
Telemarketing AND non-telemarketing

4. Three Categories of Robocalls
Those everyone wants to get (your kid’s school is closing)
Those everyone sometimes wants to get (prescription reminders)
Those everyone never wants to get (Rachel from Card Services)

5. Recent FCC Robocalls Efforts
Call Blocking NPRM/NOI
Voice Service Providers can block calls purporting to be from numbers that can’t exist, are unassigned, or from entities that don’t call
Reassigned Numbers Database
FCC or Commercial database?
Frequency of updates?

6. Recent FCC Robocalls Efforts
Call Authentication
How can FCC facilitate industry standards?
Timeframes?
Enforcement
Caller ID Spoofing Cases
Platform dialers