1. Who we are:
Rendez-Vous Canada (RVC) is a division of UNIGLOBE Premiere Travel Planners Inc., based in Ottawa, ON.
Rendez-Vous Canada (RVC) Educational Programs a division of UNIGLOBE Premiere Travel Planners Inc.

2. Why travel with RVC? All inclusive travel packages
Priced competitively
24/7 support while traveling
Safe and secure travel
Why travel with RVC?
More than 70 years experience providing safe, secure, curriculum based youth travel
All inclusive packages – let us do the work while you enjoy the trip
Priced competitively
24/7 support while traveling
Safe and secure travel

3. Where are we going?
Where is the group travelling? What will they be doing?
Proposed itinerary
Special events, festivals or performances that have been included on the itinerary
Activity descriptions

4. Number of days out of school
When are we going?
Travel Dates
Departure Time
Number of days out of school
When is the group travelling?
Possible travel dates and how they fit with the academic calendar
Specific events/festivals that affect the schedule (ie –Winter Carnival in Quebec City)

5. Where are we staying? Hotels Hostels 4 participants to a room
Private bathrooms
Hostels
Dorm style rooms, bunk beds
Shared bathrooms, own towels required
Where is the group staying?
Both hotels and hostels are available
Hostels:
More economical
Dorm style rooms, bunk beds
Shared baths/ towels required
Hotels:
4 participants to a room
Each room has a private bathroom

6. Safety and Security
Group stays together - Chaperones present at all activities, meals, events
Professional guides
Night security available
24/7 emergency support
Various insurance package options
What security measures exist while traveling?
The group stays together at all times
Group organizers and chaperones are present at all activities, meals and events
Night security guards are available at an additional cost
All participants receive emergency contact information, providing access to 24/7 support
Insurance available (most tours include all insurance types)
Accident
Additional medical
Lost baggage
Cancellation (Cancellation insurance is mandatory unless waived in writing)

7. What is the cost? What is included?
Complete Package
Transportation to destination
Local transportation
Accommodations
Activities (including evenings)
Most meals
Professional guides
Taxes and Gratuities
Complete insurance package
24/7 emergency support
Educational resources
1 free chaperone for every 10 paying participants
Basic Package
No evening activities
No meals
What is the cost?
Estimate provided by Uniglobe (land, air and insurance as required)
What is included in the cost?
Accommodations (hotel or hostel)
Transportation to destination (air, bus or train as required)
Transportation within the destination(s)
All activities
Most meals
Professional guides
Taxes and gratuities where applicable
Complete insurance package (accident, medical, cancelation and lost baggage)
24/7 emergency support while travelling
Educational resources (as available)
1 free chaperone for every 10 paying participants (including air if booked through RVC)

8. What is not included? Spending money/ personal charges
Some meals/additional snacks
Night security (additional cost)
What is not included in the cost?
Spending money
Personal costs at accommodations (in room movies, snacks etc)
Some meals (usually lunch)
Additional snacks
Night security guards (available at additional cost)

9. Payment Schedule
Deposit of $250 per person for tours within Canada or $500 per person for International tours due at time of booking
Final payment due 60 days prior to travel
Flights and some special events (performances, workshops) may require an additional deposit
A single payment form on behalf of the group is requested
What is the payment schedule?
A deposit of $250 per participant (including chaperones) is due when the contract is signed
Final payment for the remaining amount is due no less than 90 days prior to travel
One cheque for each payment should be made on behalf of the group. Cheques for individual participant fees will not be accepted.
Some incentive offers and specialty activities/events may require a larger deposit.

10. Individual Cancellations
More than 90 days before travel
Deposit non-refundable
61 – 90 days before travel
$25 fee per person and 50% of total non-refundable
Less than 60 days before travel
100% non-refundable
What is the individual cancelation policy?
Please note that the cancellation of individuals from the program may result in a higher cost for the remaining participants
More than 90 days prior to departure refunds are not available for any non-refundable payments made to vendors or other suppliers (bus companies, hotels etc.)
90 days to 61 days prior to departure there is a service charge of $25 per passenger and no refunds on 50% of the total cost of the tour or the total of non-refundable payments made to vendors or other suppliers (whichever is greater)
60 days prior to, including and after departure date refunds are not available for 100% of the total cost of the tour – all money due and/or paid to Rendez-Vous Canada

11. Chaperones 1 free chaperone for every 10 paying participants
(Airfare is covered if flights are booked through RVC)
Additional chaperones welcome (at full cost)
Attend/participate in all activities
Can parents travel with the group?
RVC requires a ratio of 1 chaperone for every 10 participants, and provides free travel for chaperones within this ration (includes air if booked by RVC)
Additional chaperones are welcome at an additional cost
Chaperones are required to attend/participate in all activities
For further details on travelling as a chaperone visit the RVC website at

12. www.rvctours.com Online Resources Packing list All required forms
Feedback forms for chaperones and students
Creating a student handbook
FAQ’s
Safety and Security procedures
Photo Gallery
What resources are available to help plan the trip?
Many online resources are available on the RVC website
Packing list
All required forms
Feedback forms for chaperones and students
Instructions for creating a student handbook
Answers to frequently asked questions
Details about safety and security procedures
Photo Gallery

13. Testimonials
We had a fantastic time, and are very impressed with RVC. We appreciated having all the tours arranged, the meals and restaurants organized and reserved, and especially the excellent tour guides! (Teacher, AB)
I would definitely recommend this trip to everyone! It was amazing! And definitely a good experience and I loved to speak French! (Student, MB)
The trip was very nicely planned out and very enjoyable. I enjoyed all the activities and I would definitely do a trip like this again! (Principal, AB)
The trip was an amazing experience and I would like to say that our tour guide was very nice. The places that we went to were also an amazing experience. Thank you! (Student, NL)
Testimonials from past participants, chaperones and group organizers.

14. Thank you! Rendez-Vous Canada Educational Tours
A Division of UNIGLOBE Premiere Travel Planners Inc.
Selkirk St, Ottawa, ON K1L 0A4
TICO Registration Nos ,