1. BRIDGING THE DIGITAL DIVIDE UNIVERSAL SERVICE & ACCESS AGENCY OF SOUTH AFRICA Presentation to the Portfolio Committee on Communications 24 March 2010

2. Acknowledgements
The Board and Management of the Universal Service and Access Agency of South Africa (USAASA) would like to thank the honourable members of the Portfolio Committee on Communications for affording it the opportunity to amend its business plan and make this presentation once again for clarity purposes.
The Agency would further like to acknowledge and thank all present here today and wish to reiterate its commitment to fulfil its mandate as envisaged in the electronic communications Act 36 of

3. Contents USAASA Vision, Mission & Mandate Organogram
Key Strategic Priorities
Project Budget Summary
Conclusion

4. VISION
Achieving digital inclusion by accelerating affordable universal service and access in South Africa for socio-economic development
MISSION
Facilitate and maintain universal service and access to ICT services to all South Africans in partnership with other stakeholders to achieve an inclusive information society

5. USAASA KEY STRATEGIC ELEMENTS
The Agency, intends to move away from operation and implementation to facilitation / subsidizing and monitoring as provided by the mandate.
We will facilitate a handover process of the existing cyberlabs and Telecentres to appropriate government structures, communities and entrepreneurs in order to have a sustainable model of ownership.
Partnering with other stakeholders both from public and private sectors in facilitating provision of ICT infrastructure in the under serviced areas and communities.
Focus on partnerships to implement provincial strategies relating to ICT initiatives particularly at the district and municipal levels to ensure that the Agency plays a critical role in facilitating universal service and access at the grassroots level.
Facilitate and subsidise the implementation of schemes targeting the needy persons and communities.
Facilitate and provision of subsidies to schools, FET’s, community centres and to licensed operators in accordance with a subsidy model to be developed.
Facilitate the introduction of a competitive tender model that will use the lowest subsidy required in awarding subsidies to licensed operators interested in going to the high-cost and under serviced areas.

6. The Corporate scorecard
1. Strategic Objective: Provide universal service and access strategy, policy and leadership
Key Outcome
Key Output
Performance Indicator/Measure
2010/11
Target
Accountable
Unit
Integrated and co-ordinated approach to implementing universal access programmes and projects.
An all encompassing, well researched and balanced universal access and service strategy.
Adoption and publishing of the Universal Access and Service Strategy by Minister of Communications.
Finalization of the Universal Access& Service Strategy.
Research, Strategy & Policy
Effective and efficient facilitation and proper coordination of universal access and service issues in the Republic.
Centre of Excellence on universal access and service issues.
Evidence-based policy recommendations which are informed by the needs of the communities.
Establish more strategic research partnerships.
Effective implementation of the Universal Access and Service Strategy for South Africa.
Clear roadmap on the implementation of universal access projects developed and implemented.
Active participation in relevant fora to advance the universal access & service agenda.
More focused research
Identify topical themes and conduct investigations on such themes in order to advice ICASA and DoC on universal access and service related matters.
Number of articles on Universal Access and Service published.
Number of submissions made to ICASA and DoC.
Two articles published in a relevant ICT publication.
Advance the universal access and service agenda in all relevant for a organised by key stakeholders.
Broaden the knowledge base of USAASA mandate within USAASA.
Internal workshops on universal access and service
Number of internal workshops organised for Agency staff.
Four internal workshops

7. Corporate scorecard…cont.
2. Strategic Objective: Facilitate interventions in ensuring affordable and equitable access and usage
Key Outcome
Key Output
Performance Indicator/Measure
2010/11
Target
Accountable
Branch
Improved quality of life through access to information and services
Fully functional and sustainable access centres
Percentage of access centres handed over and fully functional
100% Community access centres and School Cyberlabs handed over to relevant structures and sustainable over long term
PMO
Increased Broad Band access
Number of (declared) under-serviced areas covered with broadband infrastructure
3 (declared) under-serviced areas with Broad Band infrastructure
Poor TV-owning households with access to Digital Broadcasting Services
Number of poor TV-owning households subsidised (for purchase of STBs as part of BDM)
367,000 subsidised STBs distributed

8. Corporate scorecard cont…
4. Strategic Objective: Efficient and effective management of the Universal Service and Access Fund
Key Outcome
Key Output
Performance Indicator/Measure
2010/11
Target
Accountable
Branch
Sound financial management and stable internal control environment
Unqualified external audit opinion with no emphasis of matter
Compliance by business units with the prescribed policies and processes / reduction in the number of audit findings
Effective, efficient and transparent systems of financial, risk management and internal controls maintained
CFO
Provide support/advice to business units on SCM and financial matters
Compliance to policies & procedures; reduction in irregular/fruitless & wasteful expendituture
Improved financial management by business units & Agency at large. Minimum incidents of irregular, fruitless& wasteful expenditure
Appropriate use/application of the Fund
USA Fund allocated/applied as intended by the Act and approved plans
No audit findings
Corporate scorecard cont…

9. Performance Indicator/Measure
Corporate plan Cont…
4. Strategic Objective: Ensure Achievement of project-based organisational excellence
Key Outcome
Key Output
Performance Indicator/Measure
2010/11
Target
Accountable
Branch
Improved quality of life through access to information and services
Fully functional and sustainable access centres
Percentage of access centres handed over and fully functional
100% Community access centres and School Cyberlabs handed over to relevant structures and sustainable over long term
PMO
Increased Broad Band access
Number of (declared) under-serviced areas covered with broadband infrastructure
3 (declared) under-serviced areas with Broad Band infrastructure
Poor TV-owning households with access to Digital Broadcasting Services
Number of poor TV-owning households subsidised (for purchase of STBs as part of BDM)
367,000 subsidised STBs distributed

10. Corporate plan continues…
Strategic Objective: Achieve multi-sectoral network agreements to achieve universality
Key Outcome
Key Output
Performance Indicator/Measure
2010/11
Target
Accountable
Branch
Improved quality of life through access to information and services
Fully functional and sustainable access centres
Percentage of access centres handed over and fully functional
100% Community access centres and School Cyberlabs handed over to relevant structures and sustainable over long term
PMO
Increased Broad Band access
Number of (declared) under-serviced areas covered with broadband infrastructure
3 (declared) under-serviced areas with Broad Band infrastructure
Poor TV-owning households with access to Digital Broadcasting Services
Number of poor TV-owning households subsidised (for purchase of STBs as part of BDM)
367,000 subsidised STBs distributed

11. ORGANISATIONAL STRUCTURE TO SUPPORT MANDATE
USAASA
BOARD OF DIRECTORS
OFFICE OF THE BOARD
CHAIRMAN
SECRETARY OF THE BOARD
Chairperson: sub-committee
Audit and Risk Management
Functional areas
Internal Audit Reports
Auditor General Reports
Risk Management
Oversight Role
Audit Plans
Finance and Business Development
Information Communication Technology (ICT)
Financial Statements & Budgets
Financial Management
Management Letter (Audit)
Supply Chain Management
USAF Projects
Research and Strategy
National Programmes
Management Activities
Broadcasting Services
Public and Stakeholder Relations
Human Resources and Remuneration
Human Resource Management
Remuneration
Organizational Development
Performance Management System and Change Management
Labour Relations
Legal and Regulatory

12. ADMINISTRATIVE STRUCTURE
CHAIRMAN: BOARD
CHIEF EXECUTIVE OFFICER
(CEO)
Internal Audit Function
Performance Management Function
Stakeholder Relations Function
BUSINESS DEVELOPMENT
Executive Manager: Business Development
Functional areas
USAF Projects
Research, Strategy & Policy
National Program Management
Broadcasting Services
FINANCIAL SERVICES
Chief Financial Officer (CFO)
Budget
Information Communication Technology (ICT)
Financial Statements
Financial Management
Internal Audit Queries
Supply Chain Management
CORPORATE SERVICES
Executive Manager: Corporate Services
Human Resource Management
Remuneration
Organizational Development
Performance Management
Change Management
Labour Relations
Administration
Legal and Regulatory

13. KEY STRATEGIC PROJECTS
Development of the Universal Access and Service Strategy
Publication guidelines for US Fund application
All USAASA subsidized sites mapped in a Geographical Information System (GIS)
Development of measurable ICT access and impact indicators.
Implementation of STB Scheme-of-Ownership Model
Development of Competitive Bidding Strategy and Implementation
Continued Implementation of handover strategy
Development and Implementation of an ICT Hub Model
Implementation of Rapid Deployment Strategy

14. KEY STRATEGIC PROJECTS
Aim: Provide universal access and service strategy, policy and leadership
Unit Sub-Objectives
(in line with Target)
April – June 2010
Milestone
July – Sept 2010
Oct – Dec 2010
Jan – March 2011
Responsibility
Budget
Development of the Universal Access and Service Strategy
Phase 1 & 2 Report
ICT Sector Review;
Socio-economic status among population;
Status of communications infrastructure and extent of services.
Indicators for the measurement of levels of attainment;
Ascertain current levels of attainment of UA/US;
Provide assessment & quantification of access gaps;
Needs Analysis;
Targets & Definitions of UA/US
Report on Phase 3
Cost analysis to address access gaps;
Assess contributions contributions to USAF;
Strategy Proposal (action programmes and 5 year plan)
Phase 4 Report
Identify suitable indicators for measurements of progress towards imlementation of strategy.
Develop a consultative framework to solicit views of interested parties and the general public
Analysis of written representations;
Draft Recommendations and submit final report.
Implementation and monitoring of strategy.
Head: BD
R2,700,000
(2009/10 USAASA budget)
(see Note3)

15. KEY STRATEGIC PROJECTS
Aim: Provide universal access and service strategy, policy and leadership
Unit Sub-Objectives
(in line with Target)
April – June 2010
Milestone
July – Sept 2010
Oct – Dec 2010
Jan – March 2011
Responsibility
Budget
Clear guidelines for the application of the Fund
Identify key documents and sources required to undertake the project analysis;
Analyse the contents of section 88 of the EC Act, PFMA, PAJA, PAIA, and any other laws or regulations identified as relevant for the project.
Consult with National Treasury, DoC, MDDA, ICASA, industry, and users of the Fund Manual.
Investigate how other developments funds in SA operate and review their operational procedures and manual.
Review of current trends and practices on the administration and management of the Fund.
A comparison with selected countries drawn from the four continents: Asia, Africa, North America, South America & Oceania.
Recommendation on the most appropriate model for South Africa.
Develop criteria for the agency to use in evaluating proposals.
The criteria will contain the ff:
Clear & easy to use pre-qualification process for bidders of subsidies.
An unambiguous process flow to use in evaluating the proposals.
Evaluation criteria to judge which proposals offer the greatest value.
Determine maximum allowable subsidies.
Develop subsidy design.
Develop framework for determining subsidy.
Develop bidding strategy.
Develop subsidy & distribution process.
Draft the process by which inspection, payment & M&E will be handled.
Head: BD
R2,100,000
(2009/10 USAF budget)
(see Note3)

16. KEY STRATEGIC PROJECTS
Aim: Provide universal access and service strategy, policy and leadership
Unit Sub-Objectives
(in line with Target)
April – June 2010
Milestone
July – Sept 2010
Oct – Dec 2010
Jan – March 2011
Responsibility
Budget
Advance the goals of universal access and universal service.
Organise a seminar and present a simplified mandate of the Agency, its vision & mission going forward and the current projects
Identify a theme for investigation
Identify a research journal to publish article
Invite an ICT expert to address staff on universal access and service issues
Conduct research on a theme identified using different methods
Publish the article
Staff update on implementation of business plan. Tracking on progress & other developments in the ICT sector
Identify a topic for investigation
Conduct the research based upon topic chosen
Update of staff on project performance and planning for the new financial year
Invite an expert to a seminar for staff and Management and Board
Publish the findings of the research
Head: BD
R700,000
(USAASA
Budget)

17. KEY STRATEGIC PROJECTS
Aim: Provide universal access and service strategy, policy and leadership
Unit Sub-Objectives
(in line with Target)
April – June 2010
Milestone
July – Sept 2010
Oct – Dec 2010
Jan – March 2011
Responsibility
Budget
All USAASA subsidized sites mapped in a Geographical Information System (GIS)
Appoint a service provider to map Agency subsidized sites.
Identification of key documents and sources of information.
Identification of key stakeholders and meetings with those stakeholders to solicit their databases.
Purchase of both software and hardware for Geographical Information System (GIS); GIS server, Global positioning System devices, cameras, etc. and set up of the infrastructure in house.
Fieldwork to take GPS co-ordinates of all sites and new ones.
Mapping of Agency subsidized sites.
Electronic Report on Access Gap Maps
Continuous update of maps based upon implementation of community public access centres.
Head: BD
R2,000,000
(USAASA Budget)

18. National Program Management
KEY STRATEGIC PROJECTS
Aim: Provide universal access and service strategy, policy and leadership
Unit Sub-Objectives
(in line with Target)
April – June 2010
Milestone
July – Sept 2010
Oct – Dec 2010
Jan – March 2011
Responsibility
Budget
Development of measurable ICT access and impact indicators.
Finalisation of a list of baseline ICT indicators.
Final identification of sources of data sets.
Consultation with key stakeholders on baseline document.
Stakeholder workshop on the format of reports needed.
Final List of ICT Indicators and indicators of access and impact agreed upon and adopted.
Alignment of ICT Indicators to agreed upon targets.
Head: BD
R250,000
(USAASA Budget)
National Program Management
Capacity in USAASA 2 Provinces
Conduct Road-Shows in 2 Provinces
Establishing Strategic Partnerships
Capacity in USAASA 4 Provinces
Conduct Road-Shows in 4 Provinces
Capacity in USAASA 6 Provinces
Conduct Road-Shows in 6 Provinces
Capacity in USAASA 9 Provinces
Conduct Road-Shows in 9 Provinces
R2,452,000

19. KEY STRATEGIC PROJECTS
Aim: Facilitate interventions in ensuring affordable and equitable access and usage
Unit Sub-Objectives
(in line with Target)
April – June 2010
Milestone
July – Sept 2010
Oct – Dec 2010
Jan – March 2011
Responsibility
Budget
Planning of STB Scheme-of-Ownership Model
Implementation strategy formulation
Appoint service provider to manage implementation
R 17,300,000
Implementation of STB Scheme-of-Ownership Model
183,500 STB’s subsidised
Head: BDS
R180,000,000 USAF
Competitive Bidding Strategy and Implementation
Development and Approval of Competitive Bidding Strategy
Publishing of Invitation to Apply (ITA)
Infrastructure deployment subsidised in 3 (declared) under-serviced areas
R14,926,700 USAF
(see note 1)

20. KEY STRATEGIC PROJECTS
Unit Sub-Objectives
(in line with Target)
April – June 2010
Milestone
July – Sept 2010
Oct – Dec 2010
Jan – March 2011
Responsibility
Budget
Continued Implementation of handover strategy
Continued procurement and rehabilitation
Training and Skills Development programme commences
Continued Training and Skills Development programme
Agreements signed with stakeholders
Funds disbursed (where needs) to relevant stakeholders
100% Community access centres handed over
Monitoring and Evaluation commences
Head: BDS
R23,686,300 USAF
Facilitate strategic partnerships and other empowerment initiatives
Development of strategic partnership strategy
Sourcing external funding and implementation of partnerships
R1,000,000
USAASA
R2,000,000
USAF
(see note 2)
Development and Implementation of an ICT Hub Model
ICT Hub Model formulation
Facilitation of procurement processes
Deployment commencement
Continued deployment
R27,000,000 USAF
Implementation of Rapid Deployment Strategy
50 Access Facilities Deployed
R13,080,000 USAF

21. PROJECT – BUDGET SUMMARY

22. USAASA 2010/11 Budget
Broad Categories
 Percentage
Amount
Advertising Total
128,600.00
Audit fees Total
407,010
Bank Charges Total
25,708
BDM-set top boxes Capacity Building Total
25.9%
17,300,000
Board Fees Total
2.0%
1,332,502
Board workshop attendance fees Total
75,000
Business planning Total
1.5%
1,000,000
CAPEX Total
473,000
Catering and Refreshments Total
160,250
Cleaning service Total
171,796
Communication Costs Total
972,000
Consultants Total
280,000
Corporate identity, Branding & Stakeholder Management Total
3.1%
2,054,059
Corporate Services Total
2,350,000
Courier & postage Total
48,300
Entertainment Total
60,000
Events, Conferences & Workshops Total
352,800
Insurance Total
267,000
Interest Total
68,200
IT Systems upgrade & Maintanance Total
3.9%
2,600,000
Municipal Charges Total
250,000
Printing Total
630,000
Rental Total
3.7%
2,484,261
Repairs & Maintenance Total
92,686
Replacement of Assets Total
1,212,000
Research costs Total
4.4%
2,950,000
Security Total
6,000
Skills Development Total
1,762,600
Staff Costs Total
38.2%
25,456,829
Stationery Total
152,000
Subscriptions & Membership Total
195,400
Travel Costs Total
2.1%
1,386,000
Grand Total
84.8%
66,704,000

23. PROJECT – BUDGET SUMMARY

24. By 2020 USAASA, with its partners, has facilitated that:
CONCLUSION
By 2020 USAASA, with its partners, has facilitated that:
“Every man, woman and child whether living in the remote areas of the Kalahari or in urban areas of Gauteng - can connect, speak, explore and study - using ICT”