1. Novell Government Solutions
Novell BrainShare 2002
Novell Government Solutions
Scott Belnap
Vertical Marketing Manager
Novell, Inc.
Morgan Spencer
Manager, Government Sales Programs
BUS140—Novell Government Solutions

2. Novell BrainShare 2002
BUS140—Novell Government Solutions

3. Vision…one Net Mission
A world where networks of all types—corporate and public, intranets, extranets, and the Internet—work together as one Net and securely connect employees, customers, suppliers, and partners across organizational boundaries
Mission
To solve complex business and technical challenges with Net business solutions that enable people, processes, and systems to work together and our customers to profit from the opportunities of a networked world

4. Vision…one Net Mission
A world where networks of all types—corporate and public, intranets, extranets, and the Internet—work together as one Net and securely connect employees, customers, suppliers, and partners across organizational boundaries
Mission
To solve complex business and technical challenges with Net business solutions that enable people, processes, and systems to work together and our customers to profit from the opportunities of a networked world

6. IT Expenses Current state Strategic initiatives
Novell BrainShare 2002
IT Expenses
Strategic initiatives
Strategic
Network interoperability
IT spend
Core IS services
Tactical
Current
state
BUS140—Novell Government Solutions

7. The Shift to Strategic Spending
Novell BrainShare 2002
The Shift to Strategic Spending
IT spend
Strategic
Tactical
Strategic initiatives
Business to gov’t
Citizen to gov’t
Network interoperability
Core IS processes
Interagency, cross
Gov’t data sharing
Internal gov’t
Process mgmt
Web content mgmt
Telecom mgmt
Data center mgmt
Desktop support
Network operations
Application support
Past
state
Future
Current state
BUS140—Novell Government Solutions

8. Infrastructure Convergence
Novell BrainShare 2002
Infrastructure Convergence
eProvisioning
User access
management
User
provisioning
Rapid
convergence
Strategic Planning Assumptions: The directory services market will cease to be an independent, identifiable market segment by YE2003 (0.8 probability).
User access management will cease to be an independent, identifiable market segment by YE2004 (0.7 probability).
There is a convergence in the market today. This isn’t new, it is a continuation of a process that has been going on since the mid-1990’s.
Functionality that used to be segmented, is now coming together as technology becomes more flexible, more comprehensible and more versatile.
This is the essence of one Net. The merging of capabilities that once were disparate to create an environment and experience that is simpler for the user, more accessible for the user, and therefore more productive for the user.
There is a convergence in the foundation infrastructure for e-business being driven by the requirements of e-business. Three major functionality areas are converging (vendors and product convergence are discussed on the following page): user provisioning solutions, user access management solutions and content management and personalization services. The intersection of all three can be described as a “next-generation portal” or an “e-business platform”, depending on your perspective. In the slide above, the role of directory services is encompassed by the circle labeled “user access management”. The role of metadirectory (connectivity engine) solutions is encompassed by the “user provisioning”.
Very few vendors have a product offering that provides the intersection of all three of these functional requirements. The Sun-Netscape alliance suite of products is one example, providing portal, directory, user management, delegated administration, PKI and metadirectory capabilities. Novell is another vendor with all of the pieces, but faces significant challenges in marketing a consistent solutions-focused message to a business audience rather than a series of independent technology messages to a technical audience.
The first of these three functional areas to disappear will be the user access management solution which we believe will merge into content management and personalization services (e.g. portal solutions) within the next three years.
Content management and personalization
Next-generation
portal
March 2001
BUS140—Novell Government Solutions

9. Solutions for Reducing Core Infrastructure Expenses
User resource provisioning
Access to applications
Security system
Phone systems
Data exchange based on business rules for enterprise systems
Application and content management
Desktop management
Application management
Next-generation file and print
IT Spend
Strategic
Tactical
Current
state
Core IS processes
Network interoperability
Strategic initiatives

10. Business and Strategic Solutions
Access and security
Next-generation portal
Improve security
Process management
Citizen to government
Internal processes
Content management and personalization
Portal solution
Applications solution
Web, light, and heavy through a single interface
IT Spend
Strategic
Tactical
Current
state
Core IS processes
Network interoperability
Strategic initiatives

11. User access management Content and application management
Novell BrainShare 2002
User Provisioning
User access management
Content and application management
Directory services
User provisioning
BUS140—Novell Government Solutions

12. User Provisioning (cont.)
Employee provisioning
Citizen provisioning
Business provisioning
Supplier provisioning

13. A Complete eProvisioning Solution
Internal databases
Businesses
Supplier
DirXML™
Novell eDirectory™
Novell eDirectory™
Citizen
Customer

14. Ask Yourself...
How much is it currently costing you to process a new hire?
, computer, phone, badges, benefit information, access privileges, etc.
What is the cost of this delay?
What about employee self-service?
How much effort and budget do you spend managing passwords and identities?

15. Content and Application Management
Novell BrainShare 2002
Content and Application Management
Content and application management
User access management
Directory services
User
provisioning
BUS140—Novell Government Solutions

16. Managing Your Workspace
Storage
NetWare® 6—Novell iFolder™, iPrint, Network Attached Storage
Desktop
ZENworks® OnDemand Services™, Portal Services
Collaboration
GroupWise®, Novell Internet Messaging System™ (NIMS™)

17. Unifies Traditional/Thin/Web Environments
Novell BrainShare 2002
Unifies Traditional/Thin/Web Environments
Browser becomes the user’s interface into services and applications
Thin-client application
Standard desktop application
User does not know the difference
BUS140—Novell Government Solutions

18. Ask Yourself… How much is being spent on desktop support?
Does your existing solution allow your network to grow?
Are all aspects of your infrastructure designed to be fault tolerant?
How is your organization managing the mixed environment today?
Can users securely access their applications from anywhere?
Does it offer tiered electronic distribution?

19. Managing Access and Security
Novell BrainShare 2002
Managing Access and Security
User Access Management
Content and application management
Directory services
User
provisioning
BUS140—Novell Government Solutions

20. Security Challenge: Many Users with Many Accounts on Many Systems
Novell BrainShare 2002
Security Challenge: Many Users with Many Accounts on Many Systems
Novell eDirectory
hp-ux
OS/390
BUS140—Novell Government Solutions

21. VPN, dial-up, wireless users
Novell BrainShare 2002
Security Challenge: Complex or Multivendor Implementations
Apps
AIX, Solaris, HP-UX,
Linux, etc
DMZ
NT/2000
OS/390
NetWare/NT
admin
Users
Web server
Web users
VPN, dial-up, wireless users
Access control server
OS/390 admin
UNIX
PKI
NetWare
BUS140—Novell Government Solutions

22. The Problem Summarized
Novell BrainShare 2002
The Problem Summarized
For organizations
Increased administration costs
Increased support costs
Multiple vendor relationships
Disconnect between legacy and eBusiness infrastructure
Reduced security
For end users
Too many IDs and passwords
Reduced productivity
A poor end user experience
BUS140—Novell Government Solutions

23. Solution: Novell Secure Access Managing Access and Identity for...
Novell BrainShare 2002
Solution: Novell Secure Access Managing Access and Identity for...
Advanced authentication
PKI, Smart Cards, Biometrics,
Proximity cards, Tokens, etc.
Databases
Novell eDirectory
Enterprise
Security, firewall, VPN, dial-up, forward proxy
Web
Security, SSO, reverse proxy
External
Web, wireless, dial-up, VPN
Applications
Web, Win32, Citrix, host-based
Platforms/NOS
NetWare, Windows, Solaris, HP-UX, AIX, Linux, OS/390
BUS140—Novell Government Solutions

24. Ask Yourself… Is my infrastructure secure?
How will web services affect my security strategy?
What benefits would managing just one account for every user provide?
Would single sign-on be a benefit?
Would I like to be able to have granular control over what Internet content my employees can access?
Would I like to be able to have consistent enforcement of security policy throughout the organization?

25. A Complete eBusiness Infrastructure
Novell BrainShare 2002
A Complete eBusiness Infrastructure
User access management
Content and application management
Directory services
User provisioning
BUS140—Novell Government Solutions

26. Problems Novell Is Helping Customers Address
Controlling costs associated with staff churn
Employee provisioning
Providing employee access from anywhere, anytime
Enlightened workforce
Understanding your total customer relationship
Single customer view
Improving IT ROI of branch offices
Internet office
Providing secure (external) access to business and citizen systems
eSecurity
Building an enterprise directory and corporate white pages
Metadirectory and integration
Workflow and process automation
Business process management

27. Summary Novell provides Net services software
that gives organizations the ability to
simplify the complexities of the Net,
securely extend and integrate networks
and applications between companies,
and accelerate eBusiness transformations