1. ACQUISITION
Customer

2. The key to long-term residual income comes down to one thing:
customer acquisition.
IBOs can jumpstart their business by becoming their own customers.

3. Your Services Can Be Free!
When you refer 5 people who sign up for the same service, you can receive your same service free and feed a child in need!
Refer 5 ACN High Speed Internet + Voice Customers, 5 ACN Digital Phone Service Customers or a combination of both and your same service can be FREE!
Refer 5 ACN Local and Long Distance Customers and your Local and Long Distance Service can be FREE!
Refer 5 of each or a combination of Flash Customers and your Flash Service can be FREE!
Available for both Customers and IBOs

4. Simply acquire 10 customers of the same qualifying service,
Acquire 10 residential XOOM Energy Gas Customers and your residential XOOM Energy Gas service can be FREE!
Acquire 10 residential XOOM Energy Electric Customers and your residential XOOM Energy Electric service can be FREE!
Simply acquire 10 customers of the same qualifying service,
in addition to yourself, and your residential same service can be free.

5. Utilize Warm Market Those Who You Do Business With
“If you pay them $$$, they should be your customer”
Those Who Support Charities
Make A List - Memory Jogger

6. Customer Sources Yourself Prospects Who Do Not Become IBOs
Referrals and Everyone Else - Warm Market

7. Customer Survey
APPROACH

8. Online Essential Services Survey
Available To All IBOs!

9. Online Essential Services Survey Link – Simple To Use
IBOs provided with personalized survey link
Mirrors your Storefront & DWS sites
YOURNAME.Services4U.com
Survey Link - Can be sent via or text to potential customers
Online Survey - Web Responsive - Smartphone or Tablet
Simple to Complete
Starts With Short Intro Video - Promotes Value of Survey

10. Personalized Online Survey – Advantages
Saves Time
More Efficient for Customers & IBOs
Easy Access of All Survey Results in your so IBOs Can Keep Track Of
Creates Confidence for New IBOs

11. Charity
APPROACH

13. Creating a Better Tomorrow
By Helping End Childhood Hunger Right Here at Home

14. Our Contribution Comes
FROM ACQUIRING CUSTOMERS
When someone becomes a customer of an ACN Service, a child gets fed. And when customers pay their bills for select* ACN services each month, another child gets fed.
* Select services include ACN Digital Phone Service, ACN Local/Long Distance, ACN High Speed Internet and Flash Wireless (U.S. only)

15. POWERFUL PROGRAM This is a Supporting a great cause
Help you acquire more customers
By appealing to people’s nobler motives

16. More Consumers…. Buy emotionally, not logically
Feel great about supporting a cause

17. HUGE FAVOR? Can You Do Me a
IBOs feel better about ASKING for a favor when it’s about helping someone else
It gives customers a worthwhile reason to make a change

18. Script – Key Words
Favor
Help
Try
Urgency & Enthusiasm = SUCCESS

19. Can You Do Me a Huge Favor?
I’m working with a company that offers services most people use every day, like your home phone, wireless phone and your gas & electricity. However, when you use one of our services, you’re helping feed children in need right here at home.
Very simply, when you become one of my customers, a child gets fed. And when you pay your select ACN bills each month, another child gets fed for as long as you remain a customer.

20. So here is the favor… If I can offer you a service that you are already using, could you do me a huge favor, help me out and become one of my customers?

21. Customer - 3 Categories
10%
80%
10%
Sort, Don’t Sell

22. How to Handle Red Apples
Sign Up

23. How to Handle Green Apples
Answer the Question
Ask for the Favor

24. How to Handle Brown Apples
Move On

26. Master an Approach Free Approach Charity Approach Simple but Effective
Be Excited / Qualify Them
Book an Appointment
Charity Approach
Become My Customer…
Pay Your Select Bills…
A CHILD GETS FED!

27. WARM MARKET Your 5 Minutes To Fill Out Survey Use Scripts
Process is Key
Fill it Out Using Your Why Analysis
Follow Up Next Day With Results

28. Script Huge Favor to Ask You Share Your Why Need Your Help!
Took a Position…
Promotion
Fill Out Survey
Help Feed Children in Need
At End… If I Can Find You Value…

29. Magic Key
Your Why