1. Converging on Standards: Tool Migration Bob Padgett Mark Wagner

2. MiCSES Background
The purpose and the mission of the Child Support Enforcement Program are derived from title IV-D of the Social Security Act
To enhance the well-being of children by assuring that assistance in obtaining support, including financial and medical, is available to children through locating parents, establishing paternity, establishing support obligations, and monitoring and enforcing those obligations
Michigan’s child support program operates through the cooperative efforts of three agencies
The Department of Human Services Office of Child Support
Prosecuting attorneys in each county
Friends of the court in each county

3. MiCSES Users DHS Office of Child Support Prosecuting Attorney
Locate a parent
Voluntary paternity establishment
A referral to establish a court order for paternity and/or support
Referring an existing order for enforcement
Recommending action on an interstate case
Prosecuting Attorney
Obtaining a court order to establish paternity
Obtaining court orders for custody, support, and parenting time
Locating a parent

4. MiCSES Users Friend of the Court
Investigating and make recommendations regarding custody, parenting time, and support
Enforcing custody, parenting time, and support orders
Modifying custody, parenting time, and support orders
Register Michigan orders in other states
Initiating income withholding orders
Resolving collection problems
Providing alternative dispute resolution
Locating a parent

5. MiCSES Data Warehouse
The MiCSES system provides data to and utilizes data from the Data Warehouse
Maintain an address history from a number of sources in support of the location process
Compile statewide case data and manage the interaction with the Federal Case Registry
Link New Hire Data to Court Orders and produce Income Withholding Notices
Compile Financial Institution Data Match account data for use in enforcement actions
Compile Federal Reporting data for use in the OCSE157 and OCSE 34A reports
Compile Medical Insurance coverage information for provision to Title XIX

6. MiCSES DW Data Sources
Federal Parent Locator System – (SSA, Veteran’s Affairs, DOD, FBI)
National Directory of New Hires - (New hire information from employers)
Federal Case Registry - (Nation-wide information)
Unemployment Agency - (Unemployment claimant benefit)
Department of Community Health - (Health insurance and Medicaid data)
Department of Natural Resources - (Fishing, hunting licenses)
Department of Corrections - (Person, location, parole information)
Department of Treasury - (Employee withholding taxes)
State Directory of New Hires - (New hire information from employers)
Financial Institutions - (Multi-state financial institution data match)
State Licensing Agencies - (Professional license data)
Department of State - (Drivers license data)
Michigan State Police – (Personal protection orders)

7. MiCSES Data Warehouse BI Query
CSES_DW APPLICATION SCREENS: MENUS / QUERY SELECTION
Main Screen (CSES_DW Primary Screen: Menu/Report Selection)
Select by Functional Area: OR Select by Function:
Standard Locate People & Addresses
Friend of Court Locate Employment & Income
FIDM / MSFIDM Locate Assets & Licenses/FIDM
(V3.2.0 Queries) County Specific Queries
- Friend of Court
- Federal Reporting

8. MiCSES BI Query Environment
Unsupported Version
CITRIX
Servers
5 Windows NT Servers
Teradata
Drivers NOT compliant with WINDOWS NT

9. MiCSES Potential Solutions
Analysis of Options
Upgrade current Hardware/OS/Application code
Deploy access via MiCSES Oracle Forms or J2EE
Deploy access via DHS Business Objects
Shut down - Discontinue the application

10. State Standards – Business Objects
Desktop Standard Options
Business Intelligence
Business Objects XI R2
Reporting Tools
Crystal Reports XI R2

11. MiCSES How We Got There MiCSES User Requirements and Functional Design
MOU with DIT-Agency Services-DHS
SOW - Business Objects Consultant
Review/Analyze overall reporting requirements
Review/Analyze database structures/views
Design/Create Business Objects universe(s) based on reporting requirements and underlying structures
Provide full testing of all universes
Provide documentation on universes as required
Layout overall plan for report creation in Business Objects
Interface with DHS BO development staff
Assist MiCSES development staff in aligning to DHS Business Objects processes and standards

12. DHS - Business Objects Server Cluster
Five Servers
DHS has four servers
MiCSES purchased a new server
Data encryption
Load Balancing
Determine number of concurrent users
Server weight calculation for load balancing
Communication Between Organizations and Upgrades
Have to adapt to different organizational goals and policies

13. DHS and MiCSES Statistical Information
Repository Statistics
Universes
DHS – 34
MiCSES – 2
Reports
DHS – 628
MiCSES – 82
Users
DHS – 7,846
MiCSES – 1,060
Queries
DHS – July-59, Aug-67, Sep-22, Oct-39,000
MiCSES - July-32, Aug-40, Sep-15, Oct-20,000

14. The Future Business Objects XI R2 Test/Development and DR
Plan to upgrade to XI R2 in 2008
Test/Development and DR
Investigate and plan to develop a test/development & DR Environment
Enterprise Business Objects Licenses
Investigate an enterprise license strategy

15. The End
Q & A