1. PRESENTATION TO THE SELECT COMMITTEE ON ECONOMIC AND BUSINESS DEVELOPMENT
ANNUAL PERFORMANCE REPORT OF THE COMPENSATION FUND FOR THE FINANCIAL YEAR –

2. LEGEND
Performance Indicator is on track or reflects complete implementation. Target achieved
100% and + Complete
Performance Indicator behind schedule. Target not achieved
0 – 99% Complete

3. THE COMPENSATION FUND
OVERALL ANNUAL ACHIEVEMENTS PER STRATEGIC OBJECTIVE AND PER PROGRAMME DURING FINANCIAL YEAR 3

4. PERFORMANCE PER STRATEGIC OBJECTIVE
PROGRAMMES
Planned Indicators
Achieved
Not Achieved
Overall Performance Q1 Q2 Q3 Q4
Provide an effective and efficient client oriented support services 5 6 8 2 1 3
40% 0%
17%
25%
Provide faster, reliable and accessible COID Services by 2020 10 4 7
50%
80%
70%
OVERALL PERFORMANCE 13 16 18 9
46%

5. PERFORMANCE PER PROGRAMME
PROGRAMMES
Planned Indicators
Achieved
Not Achieved
Overall Performance Q1 Q2 Q3 Q4
Programme 1: Administration 5 6 8 2 1 3
40% 0%
17%
25%
Programme 2: Operations 4
33%
80%
60%
Programme 3: Provincial operations
OVERALL PERFORMANCE 13 16 18 9 7
46%
50%

6. THE COMPENSATION FUND
YEAR-ON-YEAR OVERALL PERFORMANCE : 2014/15, 2015/16 AND 2016/17 FINANCIAL YEARS
Improved performance
Performance Level is almost the same
Performance Declined 6

7. COMPARATIVE ANALYSIS FOR THE COMPENSATION FUND: YEAR ON YEAR
DoL
APP
APP
APP
TREND
Planned targets
Overall Achieved
% Achieved
/17
Provide an effective and efficient client oriented support services
Strategic Plan and APP Reviewed 7 3
43% 8 2
25%
Provide faster, reliable and accessible COID Services by 2020 10 4
40%
70%
Total 20 9
45% 17
41% 18
50%

8. COMPARATIVE ANALYSIS FOR THE COMPENSATION FUND: YEAR ON YEAR
DoL
APP
APP
APP
TREND
Planned targets
Overall Achieved
% Achieved
/17
Programme 1: Administration
Strategic Plan and APP Reviewed 7 3
43% 8 2
25%
Programme 2:
Compensation for occupational injuries and diseases act (1993) operations 5 1
20%
60%
Programme 3:
Provincial operations: Compensation for occupational injuries and diseases act (1993) 4
80%
Total 20 9
45% 17
41% 18
50%

9. Key Performance Indicators
COMPARISON: ANNUAL PERFORMANCE Strategic Objective: Provide an effective and efficient client oriented support services Programme 1: Administration
Key Performance Indicators
2014/15 Annual Target
2014/15 Annual Achievement
2015/16 Annual Target
2015/16 Annual Achievement
2016/17 Annual Target
2016/17 Annual Achievement
OVERALL
The Fund risk management maturity improved annually to a level by 31 March
Not applicable
The Fund risk management maturity improved annually to level 3. by 31 March 2016
Achieved
The Fund risk management maturity improved annually to level 3 by 31 March 2016
The Fund risk management maturity improved annually to level 3.5 by 31 March 2017
 The Fund risk maturity level improved to level 3.5 by 31 March 2017
A three-year and Annual risk-based internal audit plan approved by 31 March
Develop risk based annual audit plan (roll-out) for approval by the audit committee on or before 31st March
Annual Audit Plan 2015/16 approved by the audit committee
Plan approved by 31 March 2016
Plan approved by the Audit Committee by March 2016
Plan approved by the audit committee 31 March 2017
Not achieved
 Audit Plan was prepared and presented at the audit committee meeting held on 16 March 2017

10. Key Performance Indicators
COMPARISON: ANNUAL PERFORMANCE Strategic Objective: Provide an effective and efficient client oriented support services Programme 1: Administration
Key Performance Indicators
2014/15 Annual Target
2014/15 Annual Achievement
2015/16 Annual Target
2015/16 Annual Achievement
2016/17 Annual Target
2016/17 Annual Achievement
OVERALL
Percentage of projects on the risk based audit plan executed annually by 31 March
100% completion of the risk management annual operational plan
Not achieved
45% of the operational plan was accomplished for semester 2
70% of projects on the risk based audit plan executed annually by 31 March 2017
Achieved
70.45% (31/44) of the project plan were implemented by 31 March 2016
75% of projects on the risk based audit plan executed annually by 31 March 2017
 78% of projects was executed during the financial year (36/46)
Percentage of active registered employers assessed annually by 31 March (excl exempted employers)
4% i.e increase to
Registered (Active) employers as at 31 March 2015= (3%)
95% of active registered employers assessed (excl exempted employers) by 31 March 2016
46% of active employers were assessed
[ of active employers assessed as at 31 March 2016
60 % of active registered employers assessed annually
 95% of the annual target was achieved
[ active employers assessed / (60% of the total active employers on databank= annual target *100)]

11. Key Performance Indicators
COMPARISON: ANNUAL PERFORMANCE Strategic Objective: Provide an effective and efficient client oriented support services Programme 1: Administration
Key Performance Indicators
2014/15 Annual Target
2014/15 Annual Achievement
2015/16 Annual Target
2015/16 Annual Achievement
2016/17 Annual Target
2016/17 Annual Achievement
OVERALL
Percentage annual increase on investment income by 31 March of the current financial year compared to the previous financial year
10% ( ie 4.15 billion increase at a value of investment from R41 billion to R45.15 billion
Achieved
The Fund has increased the investment portfolio to R49.7 billion (20% increase)
CPI+2% annual increase on investment income by 31March of the 2015/16 financial year compared to the 2014/15 financial year
Not achieved
4.02% growth was achieved
Investment growth at a rate of CPI+2% annually
 Investment portfolio return = 7.17% for the year to March 2017 compared to 8.28% target
No of findings affecting the AGSA audit report as at 31 March 2015 cleared annually by 31 March
Not applicable
16 matters affecting the AGSA audit report were cleared by 31 March 2016
78 findings affecting the AGSA audit report as at 31 March 2015 cleared annually by 31 March 2017
 12 findings were cleared by 31 March 2017

12. Key Performance Indicators
COMPARISON: ANNUAL PERFORMANCE Strategic Objective: Provide an effective and efficient client oriented support services Programme 1: Administration
Key Performance Indicators
2014/15 Annual Target
2014/15 Annual Achievement
2015/16 Annual Target
2015/16 Annual Achievement
2016/17 Annual Target
2016/17 Annual Achievement
OVERALL
Percentage of findings affecting the AGSA audit report as at 31 March 2016 cleared annually by 31 March
Not applicable
40% of the findings affecting the AGSA audit report as 31 March 2016 cleared by 31 March 2017
Not achieved
 5%
 (Of the 56 audit findings, 3 were cleared by 31 March 2017)
Percentage of vacancies at CF Head Office maintained annually
Maintain 10% vacancies rate
13% vacancy rate
10% of vacancies at CF Head Office and Provinces maintained by 31 March 2016
18% vacancy rate as at 31 March 2016 at CF Head Office and Provinces
[Total vacant posts (240)/Total approved posts (1332)%]
10% of vacancies at CF Head Office maintained by 31 March 2017
 10.3% of vacancy rate at CF Head Office maintained by 31 March 2017
Of the total 690 posts, 619 were filled while 71 were vacant by end of March 2017.

13. Key Performance Indicators
COMPARISON: ANNUAL PERFORMANCE Strategic Objective: Provide faster, reliable and accessible COID Services by 2020 Programme 2: Operations
Key Performance Indicators
2014/15 Annual Target
2014/15 Annual Achievement
2015/16 Annual Target
2015/16 Annual Achievement
2016/17 Annual Target
2016/17 Annual Achievement
OVERALL
Percentage of approved benefits paid within 5 working days
Not applicable
100% of authorised claims paid within 5 working days yearly
Not Achieved
95% of claims paid within 5 working days
(R3,706 billion out of R3.905)
100% of approved benefits paid within 5 working days yearly
Achieved
 100% of approved benefits paid within 5 working days by 31 March 2017
(R was paid)
Reviewed Compensation benefits for annual adjustments
Reviewed compensation benefits annually
Reviewed compensation benefits were gazetted
Annual review off compensation benefits for adjustments by March 2016
Not achieved
The proposed benefit increase were submitted on 28 January and published on the 12th of February in the Government Gazette
Annual review and approval off compensation benefits for adjustments by March 2017
Approval to publish was received by 31 March 2017 impacting on the publishing

14. Key Performance Indicators
COMPARISON: ANNUAL PERFORMANCE Strategic Objective: Provide faster, reliable and accessible COID Services by 2020 Programme 2: Operations
Key Performance Indicators
2014/15 Annual Target
2014/15 Annual Achievement
2015/16 Annual Target
2015/16 Annual Achievement
2016/17 Annual Target
2016/17 Annual Achievement
OVERALL
Reviewed medical Tariffs for annual adjustments
Not applicable
Annual review of medical tariffs for annual adjustment by March 2016
Achieved
Medical tariffs were reviewed for annual adjustment by 28 March 2016
Annual review and approval of medical tariffs for annual adjustment by March 2017
Medical tariffs were reviewed for annual adjustment by 31 March 2017
Annual improvement in the administration of chronic medication distribution
Chronic medication distribution programme to beneficiaries piloted by March 2016
Not achieved
The Tender was only advertised during quarter 4.
Chronic medication distribution programme to beneficiaries implemented by March 2017
Chronic medication distribution programme to beneficiaries implemented by 31 March 2017
Annual improvement in the management of litigation cases, hearings and objections
Electronic case management system piloted by March 2016
Not Achieved
Specifications developed
Electronic case management system implemented by March 2017
Bidding processes not yet completed

15. Key Performance Indicators
COMPARISON: ANNUAL PERFORMANCE Strategic Objective: Provide faster, reliable and accessible COID Services by 2020 Programme 3: Provincial Operations
Key Performance Indicators
2014/15 Annual Target
2014/15 Annual Achievement
2015/16 Annual Target
2015/16 Annual Achievement
2016/17 Annual Target
2016/17 Annual Achievement
OVERALL
Percentage of the registered claims adjudicated in the current financial year
Not Applicable
85% of the registered claims adjudicated in the current financial year
Not achieved
80%
claims out of registered claims were adjudicated
Achieved
 94%
(of the registered
claims,
were adjudicated)
Percentage of registered compensation claims adjudicated within 60 working days 
Not applicable
85% of new registered compensation claims adjudicated within 60 working days
76%
out of claims adjudicated were adjudicated within 60 working days
85% of registered compensation claims adjudicated within 60 working days
 90%
(of the claims adjudicated, were adjudicated within 60 working days).

16. CLAIMS REGISTERED AND PROCESSED 2014/15 TO 2016/17
Period
Claims Registered
Claims Accepted
Claims Not Accepted
Claims Repudiated
Undecided, Outstanding Information
01 April 2014 to
31 March 2015
225,511
309,065
155
N/A
01 April 2015 to
31 March 2016
129,123
135,531
2,805 1
2,807
01 April 2016 to
31 March 2017
155,427
13 203
9505
2014/15
2015/16
2016/17
Province
Registered
Adjudicated
Gauteng
4,569
80,026
86,482
64,805
58,408
Free State
2,389
4,698
6,044
4,398
4,378
Northern Cape
76,312
2,885
3,491
2,795
2,719
Western Cape
11,437
14,705
16,459
34,998
34,257
Eastern Cape
2,240
3,781
3,566
7,119
6,807
KwaZulu-Natal
4,446
10,477
7,589
15,955
15,147
Mpumalanga
1,202
3,816
3,705
3,801
3,186
North West
2,797
2,844
3,483
4,154
3,981
Limpopo
23,897
5,891
7,583
17,402
17,039
Total
225,511
129,123
138,402
155,427
145,922

17. PROVINCIAL PERFORMANCE DURING THE 2016/17 FINANCIAL YEAR: Percentage of registered compensation claims adjudicated within 60 working days 
Provinces
Number of Claims registered
Number of Claims adjudicated
Percentage adjudicated
Number of Claims adjudicated within 60 working day
Percentage adjudicated within 60 working days
Eastern Cape
7119
6807
96%
5207
76%
Free State
4398
4378
100%
4250
97%
Gauteng
64805
58408
90%
51298
88%
KwaZulu-Natal
15955
15147
95%
13936
92%
Limpopo
17402
17039
98%
16049
94%
Mpumalanga
3801
3186
84%
2485
78%
North West
4154
3981
3705
93%
Northern Cape
2795
2719
2513
Western Cape
34998
34257
31357
TOTAL
155427
145922
130800

18. Key Performance Indicators
COMPARISON: ANNUAL PERFORMANCE Strategic Objective: Provide faster, reliable and accessible COID Services by 2020 Programme 3: Provincial Operations
Key Performance Indicators
2014/15 Annual Target
2014/15 Annual Achievement
2015/16 Annual Target
2015/16 Annual Achievement
2016/17 Annual Target
2016/17 Annual Achievement
OVERALL
Percentage of finalised medical invoices in the current financial year
Not Applicable
85% of approved medical invoices for payment within the current financial year
Not achieved
73%
approved for payment out of invoices received
85% of finalised medical invoices in the current financial year
Achieved
 92%
(of the medical invoices received,
were finalised)
Percentage of medical claims finalised within 60 working days of receiving invoice
Not applicable
85% of medical claims finalised within 60 working days of receiving invoice
97%
out of medical invoices approved for payment within 60 working days
 89%
(of the medical claims finalised,
were finalised within 60 working days)

19. PROVINCIAL PERFORMANCE DURING THE 2016/17 FINANCIAL YEAR: Percentage of medical claims finalised within 60 working days of receiving invoice  
Provinces
Number of Medical Invoices received
Number of Medical Invoices Approved for payment
Percentage of Medical Invoices approved for payment
Number of Medical Claims finalised within 60 working day
Percentage claims Finalised within 60 working days
Eastern Cape
1863
934
50%
438
47%
Free State
9361
8501
91%
7307
86%
Gauteng
188790
145056
77%
124207
KwaZulu-Natal
18181
14270
78%
11809
83%
Limpopo
8737
7512
6333
84%
Mpumalanga
12980
10035
8598
North West
6889
5604
81%
5009
89%
Northern Cape
1429
668
476
71%
Western Cape
36971
33496
29301
87%
**CF HQ/Autopay
462324
460818
99%
419952
TOTAL
747525
686894
92%
613430
**CF HQ/Autopay: - The CF HQ still continues to receive invoices. Some of the invoices checked and accompanied by all supporting documents are paid through Autopay.

20. Key Performance Indicators
COMPARISON: ANNUAL PERFORMANCE Strategic Objective: Provide faster, reliable and accessible COID Services by 2020 Programme 3: Provincial Operations
Key Performance Indicators
2014/15 Annual Target
2014/15 Annual Achievement
2015/16 Annual Target
2015/16 Annual Achievement
2016/17 Annual Target
2016/17 Annual Achievement
OVERALL
Percentage of received compensation benefit claims finalised in the current financial year
Not Applicable
85% of reported compensation benefits claims finalised in the current financial year
Not achieved
80%
claims out of registered claims were adjudicated
85% of received compensation benefits claims finalised in the current financial year
 73%  
(of the received
compensation benefits claims, were finalised)

21. THE COMPENSATION FUND
CHALLENGES, CORRECTIVE ACTION ON NON ACHEVEMENT OF INDICATORS AND PROGRESS 21

22. PERFORMANCE CHALLENGES AND REMEDIAL ACTIONS
INDICATOR
ANNUAL
TARGET
ACTUAL PERFORMANCE
REASON FOR MAJOR VARIANCE
CORRECTIVE ACTION
IMPLEMENTATION DATE
A three-year and Annual risk-based internal audit plan approved by 31 March
Plan approved by the audit committee 31 March 2017
Not achieved
 Audit Plan was prepared and presented at the audit committee meeting held on 16 March 2017
Annual Audit plan was not approved by the Audit Committee by 31 March 2017 but was approved towards the end of Quarter 1.
Audit Plan is presented to the Audit Committee prior to the beginning of the 2017/18 financial year.
Q1 of 2017/18
Percentage of active registered employers assessed annually by 31 March (excl exempted employers)
60 % of active registered employers assessed annually
 95% of the annual target was achieved
[ active employers assessed / (60% of the total active employers on databank= annual target *100)]
Non Compliance by Employers
Partnership with the IES Branch of the Department to improve compliance.
Amendment of legislation to strengthen the enforcement provisions in the COIDA law
Continuously
9 September 2018

23. PERFORMANCE CHALLENGES AND REMEDIAL ACTIONS
INDICATOR
ANNUAL
TARGET
ACTUAL PERFORMANCE
REASON FOR MAJOR VARIANCE
CORRECTIVE ACTION
IMPLEMENTATION DATE
Percentage annual increase on investment income by 31 March of the current financial year compared to the previous financial year
Investment growth at a rate of CPI+2% annually
Not achieved
 Investment portfolio return = 7.17% for the year to March 2017 compared to 8.28% target
The unfavourable economic landscape resulted in the expected growth not being achieved
Revision of the investment strategy
Q1 of 2017/18
No of findings affecting the AGSA audit report as at 31 March 2015 cleared annually by 31 March
78 findings affecting the AGSA audit report as at 31 March 2015 cleared annually by 31 March 2017
 12 findings were cleared by 31 March 2017
Addressing findings is taking longer than anticipated due to their nature and extent of the root causes.
The Fund opted to shift focus on the root causes. With this approach, it will be easy to address actual problems leading to findings
The number of matters affecting the Audit Report have been reduced and the Fund is addressing the historical findings
Immediately and progress monitored continuously
9 September 2018

24. PERFORMANCE CHALLENGES AND REMEDIAL ACTIONS
INDICATOR
ANNUAL
TARGET
ACTUAL PERFORMANCE
REASON FOR MAJOR VARIANCE
CORRECTIVE ACTION
IMPLEMENTATION DATE
Percentage of findings affecting the AGSA audit report as at 31 March 2016 cleared annually by 31 March
40% of the findings affecting the AGSA audit report as 31 March 2016 cleared by 31 March 2017
Not achieved
 5%
 (Of the 56 audit findings, 3 were cleared by 31 March 2017)
Addressing findings is taking longer than anticipated due to their nature and extent of the root causes.
The Fund opted to shift focus on the root causes. With this approach, it will be easy to address actual problems leading to findings
The number of matters affecting the Audit Report have been reduced and the Fund is addressing the historical findings
Immediately and progress monitored continuously
Percentage of vacancies at CF Head Office maintained annually
10% of vacancies at CF Head Office maintained by 31 March 2017
 10.3% of vacancy rate at CF Head Office maintained by 31 March 2017
Of the total 690 posts, 619 were filled while 71 were vacant by end of March 2017.
Difficulty to attract required specialised skill remains a challenge for the Fund.
Action Plan to be developed
9 September 2018

25. PERFORMANCE CHALLENGES AND REMEDIAL ACTIONS
INDICATOR
ANNUAL
TARGET
ACTUAL PERFORMANCE
MAJOR REASON FOR VARIANCE
CORRECTIVE ACTION
IMPLEMENTATION DATE
Reviewed Compensation benefits for annual adjustments
Annual review and approval off compensation benefits for adjustments by March 2017
Not achieved
The Annual review and approval processes not completed by 31 March 2017.
The consultation process that resulted into the review took longer than planned.
Reviewal and approval for 2018 started earlier to ensure approval prior to the end of the financial year.
Q1 of 2017/18
Annual improvement in the management of litigation cases, hearings and objections
Electronic case management system implemented by March 2017
Electronic case management system not implemented by March 2017
Mainly due to delays in the implementation of project plans due to prioritisation of other projects.
Project has already started and will go live in December 2017.
During 2017/18
9 September 2018

26. PERFORMANCE CHALLENGES AND REMEDIAL ACTIONS
INDICATOR
ANNUAL
TARGET
ACTUAL PERFORMANCE
REASON FOR MAJOR VARIANCE
CORRECTIVE ACTION
IMPLEMENTATION DATE
Percentage of received compensation benefit claims finalised in the current financial year
85% of received compensation benefits claims finalised in the current financial year
Not achieved
 73%  
(of the received
compensation benefits claims, were finalised)
Required System Enhancements to fastrack claims processing
A number of System enhancements projects are ongoing.
Immediately and progress monitored continuously
9 September 2018

27. STATISTICAL INFORMATION
THE COMPENSATION FUND
STATISTICAL INFORMATION 27

28. INJURIES REGISTERED PER PROVINCE

29. GENDER

30. TOP 20 INJURIES

31. TOP 20 INDUSTRY SECTOR

32. TOP 20 COMPANIES

33. FINANCIAL PERFORMANCE
THE COMPENSATION FUND
FINANCIAL PERFORMANCE 33

34. FINANCIAL PERFORMANCE

35. FINANCIAL POSITION

36. Assessments Revenue (Rand value)

37. Assessments Revenue (Rand value)
2016
2017
April
May
June
July
August
September
October
November
December
January
February
March
Total

38. Medical Benefits (Rands)

39. Medical Benefits (Rands)

40. Compensation Benefits (Rands)

41. Compensation Benefits (Rands)

42. Pension (Rands)

43. Pension(Rands)

44. Benefits Analysis

45. Benefits Analysis

46. Chief Directorate Communication | 2017.00.00
Thank You…