1. Developed by: Randall Schneider For SigmaTEK Intl LLC.
SigmaTEK Integration and Data Sharing S. I. D. S. Business Systems Integration
Developed by: Randall Schneider
For SigmaTEK Intl LLC.

2. Overview Statement of Problem Areas of IT Emphasis Project Description
User Profile
Deliverables
Proof of Design
Summary
Questions

3. SigmaTEK Problem Defined
Data Problems
Softwares do not currently share data.
Resulting In:
Poor Data integrity
Data NOT up to date in one or more other applications
Multiple, Redundant entry by many employees
Internal Databases were created as a band aid to solve immediate need.
Little thought to future.

4. SigmaTEK Problem (Continued)
Poor Process Flow
Too many steps to create Sales Orders
Multiple and redundant entry
Demands constant and daily monitoring
Process was established under current state of business 8 yrs ago
Some processes are no longer needed
Old technology determined the process
As software was added processes were added and no new look at what can be done to streamline.

5. Area of IT Emphasis Database Object Oriented Programming Graphics Web
SLQ Server
InterBase (Delphi)
Access
Object Oriented Programming C# VB
Accessing COM API
Graphics
Web
ASP
XML
XHTML

6. Project Description Share of Vital Data
Create a level of connectivity or loosely connected architecture among independent business systems
Resulting In:
Elimination of redundant input.
Save an accumulative 4-5 hrs a day.
Bring normalization among all databases.
Especially those internally develop.

7. User Profile Two major types of users. Administrators End Users
These users will have knowledge of all of the current systems Front End and Back End Products. They will be expected to know:
Database Administration
C#.Net, VB
SQL Server, InterBase
Database Connectivity
ASP, VB Scripting
XHTML

8. User Profile
End Users
These users will already be using some form of the applications
Are trained on the limited user interface.
New process will eliminate the need for some of the existing work, therefore less to train.
Automating this application will eliminate the need for the remaining user interface.

9. SigmaTEK Deliverables
Convert the HelpDesk ASP Site Access database to SQL Server.
Application Name: OEToQB.
VB OOP Form Application
Push Customer Data and Invoices from OE to QuickBooks
Application Name: OEWatch
C# application that will watch Order Entry to monitor all new orders
Will automatically schedule any needed resources to the HelpDesk Departmental Schedule such as:
Special Training Needs
Schedule Customer Post Requirements
Create New Customer Start-Up Calls

10. SigmaTEK Deliverable (Cont)
Application Name: HDScheduler
Monitors HelpDesk Customer Startup for proper time to place call to customer
Will check to make sure all calls against a given customer are clear and closed then schedule a date for call back.

11. SigmaTEK Deliverable (Cont)
Application Name: ASP HelpDesk Enhancements
ASP Site (VBScripting)
Modifications to the Helpdesk ASP site for user functionality.
Such as:
Establish New Departmental Site Information Pages.
Allow for Due Dates for Scheduling.
Color coding current work for ease of Viewing.
Write business logic to accommodate each departments needs.

12. SigmaTEK Proof of Design
Application Name: OEToQB.
VB OOP Form Application
Transfers customer information from Order Entry (InterBase Application) to QuickBooks
Updates Existing Customer Information when data is noted as being modified
and Invoices from OE to QuickBooks

13. OEToQB Create Customers

14. OEToQB View QuickBooks

15. OEToQB Create Invoices

16. OEToQB Create Invoices

17. OEToQB QuickBooks View

18. SigmaTEK Proof of Design
Application Name: OEWatch
C# application that will watch Order Entry to monitor all new orders
Runs as a Scheduled Task on the server
Will automatically schedule any needed work to HelpDesk Scheduler such as:
Special Training Needs
Schedule Customer Post Requirements
Create New Customer Start-Up Calls

19. OEWatch Scheduled Task

20. OEWatch View of HelpDesk

21. SigmaTEK Proof of Design
Application Name: ASP HelpDesk Enhancements
ASP Site (VBScripting)
Modifications to the Helpdesk ASP site for user functionality.
Such as:
Establish New Departmental Site Information Pages.
Allow for Due Dates for Scheduling.
Color coding current work for ease of Viewing.
Write business logic to accommodate each departments needs.

22. Enhancements

23. SigmaTEK Proof of Design
Application Name: HDScheduler
Monitors HelpDesk Startup for proper time to place call to customer
Will check to make sure all calls against a given customer are clear and closed then schedule a date for call back.

24. HDScheduler Scheduled Task

25. HDScheduler View of HelpDesk

27. Deliverables Status
Convert Access database to SQL Server for HelpDesk ASP site.
Complete, Tested and in Production
Created OEToQB Application
Created OEWatch Application
Created HD_Scheduler Application
Scripted ASP HelpDesk Enhancements

28. Summary Statement of Problem Areas of IT Emphasis Project Description
User Profile
Deliverables
Proof of Design

29. Questions ?