1. Northern Air Transport Association (NATA)
April 25, 2017
Aaron McCrorie
Director General, Aviation Safety
Regulatory Framework
RDIMS #

2. Air sector BY THE NUMBERS
Industry size and diversity is reflected in the numbers:
36,450 Canadian registered aircraft
68,546 licensed pilots
2,324 air carriers (59.5% Canadian; 40.5% Foreign)
15,839 aircraft maintenance engineers and 1001 approved maintenance organizations
1,213 Approved Check Pilots
155 Advanced Qualification Program Evaluators
76 Design Approval Representatives

3. Air sector BY THE NUMBERS (cont’d)
567 certified aerodromes (306 airports, 261 heliports) and 1,820 non-certified aerodromes
15,000,000 km2 of airspace managed by the largest single Air Navigation Service provider in the world (NAV CANADA)
$27.7B in annual revenues generated by the third largest aerospace sector in the world, which:
Exports 80% of its output
Employs 141,000 people in Canada (2012)
Airlines, airports and related services employ 140,000 Canadians
Air transport jobs represent 5% of employment in the North

4. Aviation safety by the numbers
2011
2012
2013
2014
2015
2016
Canadian-registered aircraft accidents
227
232
231
204
222
193
Canadian-registered fatal aircraft accidents 29 32 30 10 23
*Accident Rate per 100,000 hours flown
5.3
5.4
4.8
5.2
4.5
Accident Source: Transportation Safety Board
*Source: Transport Canada hours flown are estimated
Canadian-registered aircraft, excluding ultralights, balloons, gyroplanes, dirigibles, hang gliders and similar aircraft types

5. Transport Canada civil aviation by the numbers
1,255* employees
1,063* employees responsible for oversight
Approximately $124M budget
Average Inspector age is above 50 years old
Attrition-recruitment rate over 25% for the last 3 years
Same rate expected to follow for several more years
Comprehensive Review underway
* As of March 31, 2017

6. Organizational chart
Civil Aviation still one national aviation safety team, but with increased leadership capacity
Organic approach to developing organization
Files may overlap between Regulatory Framework and Oversight
Director General
Aviation Safety
Regulatory Framework
Aaron McCrorie
Oversight and Transformation
Denis Guindon
Director
Policy and Regulatory Services
Michel Beland
National Operations
François Collins
Office of the
Directors General
A/Lindsay Valente
Management Services
Félix Meunier
Standards
Robert Sincennes
National Aircraft Certification
David Turnbull
Medicine
David Salisbury
Regional Director
Atlantic Region
Peter Fullarton
Quebec Region
Justin Bourgault
Ontario Region
Joseph Szwalek
Prairie and Northern Region
Jean-Stéfane Bergeron
Pacific Region
Shari Currie
Line relationship
Functional relationship

7. Initiating transformation
Transport Canada Civil Aviation Transformation Project launched in April 2015.
Extensive consultation with Civil Aviation staff from across the country, senior TC executives, other government departments, employee associations, and industry.
Issues/challenges were identified, including:
Limited leadership/management capacity
Gaps in governance
Oversight challenges
Lengthy and inefficient regulatory program
45 projects in total, including budgetary adjustments and initiatives from the Comprehensive Review projects.
Several projects have been closed and changes have taken place:
Program Governance Review
Oversight Advisory Board
Transport Canada Civil Aviation Transformation Project launched in April 2015 as an integral element of establishing two Civil Aviation Directors-General.

8. Oversight program improvements
Transport Canada has taken steps to modernize and update the civil aviation oversight system in an effort to continuously improve services provided to the aviation industry, surveillance of the aviation system and the overall safety of the air sector for the travelling public.
The approach to oversight has evolved to include:
An Oversight Advisory Board (OAB)
To date, 34 OAB meetings have been held for over 19 enterprises ranging across several sectors from across the country
All regions have convened an OAB
A National Oversight Office
In finalization
Updated surveillance tools, guidance materials and documentation
A risk indicator database and surveillance planning tool
A formal process to ensure appropriate management review and sign off of surveillance reports
A standard approach for document collection and retention for surveillance activities
A formal process for identifying and managing high risk operators
A five-year quality assurance plan to review adherence to surveillance policies and to evaluate effectiveness of the program
OAB Meetings
Sector Breakdown:
703: 6
704: 2
705: 9
702/604: 2
702/703, AOC, FTU and AMO: 2
702/703/705/AMO: 2
704/AMO: 2
AMO: 4
N/A: 3
(blank): 2
Regional breakdown:
Atlantic Region: 7
National Operations: 4
Ontario Region: 3
Pacific Region: 9
PNR: 6
Quebec Region: 5

9. Regulatory program prioritization
Focus on mitigating system-level safety risks through regulatory and non-regulatory action:
Approach and Landing: assessing potential regulatory changes, including approach ban requirements, enhancements to runway end safety areas, and increase education and awareness
Unmanned Air Vehicles: implementing a more rigorous regulatory framework to strengthen safety, while providing the regulatory conditions to support economic growth in the sector
Loss of Control In-Flight: supporting international efforts to reduce accidents by focusing primarily on enhancing pilot training
Human Performance Factors: addressing risks that can affect an individual’s performance through regulatory initiatives, including “Flight Crew Fatigue Management” and “Crew Resource Management”

10. CIVIL AVIATION REGULATORY PRIORITIES
CAR 306 – Water Airports (CGI)
Seaplane Operations (CGII)
Minimum Take-off Performance (CGII)
Airport Winter Maintenance (CGII)
Cockpit Voice Recorders (CVR)
Miscellaneous Amendment
Emergency Locator Transmitters (ELT)
*Flight Crew Fatigue Management (FCFM) (Risk posed by Human Performance Factors)
*Unmanned Air Vehicles (UAV)
*Airside Access and Vehicle Control (AAVC) (Approach and Landing (Phase of Flight))
*Operations to and from dry/wet contaminated runways – CAR 705 (Approach and Landing (Phase of Flight))
*Runway End Safety Area (RESA) (Approach and Landing (Phase of Flight))
Standard ELT – Maintenance Intervals
CAR 521 – Approval of the Type Design or a Change to the Type Design of an Aeronautical Product
*Standard - Crew Resource Management (CRM) (Risk posed by Human Performance Factors & Risk of Loss of Control In-Flight)
Standard - TP Master Minimum Equipment List Policy and Procedures Manual
Approved Training Organizations (ATO)
Approach Ban (Approach and Landing Phase of Flight)
SJC regulatory commitments
CANADA GAZETTE
DRAFTING (REGULATIONS SECTION (TCRS))
DRAFTING INSTRUCTIONS
IN RED – Initiatives associated to the Top Aviation System Level Safety Risks.
Published in 2015:
Flight Deck Occupants Interim Order No. 3 (CGI – May 9, 2015)
Flight Attendants and Emergency Evacuation (CGII – June 17, 2015 SOR/ )
Aerodrome Work Consultations (CGI – July 11, 2015)
SJC – Miscellaneous (CGII – July 1, 2015 SOR/ )
Flight Duty Time and Fatigue Risk Management Systems (Notice of Intent – CGI – August 8, 2015)
Published in 2016:
Flight Deck Occupants Interim Order No. 4 (CGI – April 21, 2016)
Seaplane Operations (CGI – May 21, 2016)
Minimum Take-off Performance (CGI – May 21, 2016)
Airport Winter Maintenance (CGI – May 28, 2016)
Flight Deck Occupants Interim Order No. 5 (CGI – June 16, 2016)
Aerodrome Work Consultations (CGII – October 19, 2016)
Published in 2017:
Flight Crew Fatigue Management (Notice of Intent – CGI – March 25, 2017)
Interim Order Respecting the Use of Model Aircraft (CGI – April 1, 2017)
Interim Order No. 2 Respecting the Use of Model Aircraft (CGI – April 8, 2017)
IN CONSULTATION
IN QUEUE
* Top Aviation System – Level Safety Risk

11. regulatory framework – 2016-2017 updates
Accomplishments:
Minimum Equipment List – Notice of Proposed Amendment consulted – February 2016
Crew Resource Management (CRM) – Notice of Proposed Amendment consulted – February 2016
Runway End Safety Area (RESA) – Notice of Proposed Amendment consulted – May 2016
Seaplane Operations – Canada Gazette, Part I, May 2016
Winter Maintenance – Canada Gazette, Part I, May 2016
Minimum Take-Off Performance - Canada Gazette, Part I, May 2016
Aerodrome Work Consultations – Canada Gazette, Part II, October 2016
Performance Based Navigation State Plan – February 2016
Notice of Intent – Flight Crew Fatigue Management – Canada Gazette, Part I, March 2017
Interim Orders Respecting the Use of Model Aircraft – Canada Gazette, Part I, April 2017

12. regulatory framework – 2016-2017 updates (cont’d)
2017 Anticipated Products:
Approach Ban – Notice of Proposed Amendment for consultation – Spring 2017
Emergency Locator Transmitters (ELT) – Maintenance Intervals – Notice of Proposed Amendment for consultation – Spring 2017
Crew Resource Management (CRM) – Publication of amended standards – Spring 2017
Minimum Equipment List – Publication of amended standards – Spring 2017
Flight Crew Fatigue Management – Canada Gazette, Part I, Spring 2017
Unmanned Air Vehicles (UAV) – Canada Gazette, Part I, Spring 2017
Cockpit Voice Recorders (CVR) – Canada Gazette, Part I, Spring 2017
Emergency Locator Transmitters (ELT) – Canada Gazette, Part I, Spring 2017
Seaplane Operations – Canada Gazette, Part II, Fall 2017
Winter Maintenance – Canada Gazette, Part II, Fall 2017
Minimum Take-Off Performance – Canada Gazette, Part II, Fall 2017

13. regulatory framework – 2016-2017 updates (cont’d)
Other Activities Underway (2017)
Runway End Safety Area (RESA) – for anticipated publication in Canada Gazette, Part I in 2018
Airside Access and Vehicle Control (AAVC) – for anticipated publication in Canada Gazette, Part I in 2018
Water Airports – for anticipated publication in Canada Gazette, Part I in 2018
Approved Training Organizations (ATO) – for anticipated publication in Canada Gazette, Part I in 2018
CAR 521 Approval of the Type Design or a Change to the Type Design of an Aeronautical Product – for anticipated publication in Canada Gazette, Part I in 2019

14. Recent accomplishments
Signed a Bilateral Technical Arrangement (BATA) with China
Progress on bilateral technical agreement with Japan
Strengthening international engagement with other authorities in Asia, Europe, North America, and the Caribbean
Progress in adopting into the Canadian Aviation Regulations the new international standards on carbon dioxide for airplanes and particulate matter for aircraft engines
UAV Systems Program Design Working Group – Phase 2 Final Report publication
UAV Education and Awareness campaigns
Launch of the New Online Payment Solution for Civil Aviation Services
TIMELINES
Signed a BATA with China on September 22, 2016
 Progress on bilateral technical agreements with Japan;
We are currently working on the final draft of our technical arrangement with the Japan Civil Aviation Bureau and aim to have the arrangement take effect in April This arrangement is focused on maintenance.
Progress in adopting into the Canadian Aviation Regulations the new international standards on carbon dioxide for airplanes and particulate matter for aircraft engines.
UAV Systems Program Design Working Group – Phase 2 Final Report posted for consultation online and CARAC members notified September 26, 2016.

15. Performance results Certification of CS100 and CS300
The yearly average number of services delivered in Civil Aviation is approximately 120,000.
Volume of services delivered in :
864 Operating Certificates Air Operator Certificates (AOCs), Private Operating Certificates (POCs), Foreign Air Operator Certificates , (FAOCs) Flight Training Units (FTUs) and Approved Maintenance Organizations (AMOs)
4,775 UAV Special Flight Operating Certificates (SFOCs)
29,907 Licensing requests
6,353 Aircraft registration requests
602 Aircraft Inspections
2,088 Delegate nominations/ appointments and renewals
3,178 Manuals approved or amended
2,595 Approvals, authorizations and assessments conducted (includes Obstacle Assessments)
47,991 Medical Assessments

16. Performance results (cont’d)
Enforcement actions due to investigations ( YTD*):
175 oral counselling
181 monetary penalties
11 punitive CAD suspensions
10 prosecutions
In , 95% of the National Oversight Plan was completed.
* As of December 31, 2016

17. National Service Performance Average Working Days
Apr 1 – Mar 31
Net Change
(Days)
Vol.
Days
Private, Glider, Balloon, Ultralight, Gyrop, Rec. Licence / Permit Issue
2,980
22.6
3,209
19.6
3,142
27.2
+7.6
Commercial, Flight Engineer Licence
1,299
25.2
1,339
18.5
1,324
29.2
+10.7
Airline Transport Pilot Licence
783
27.6
574
25.6
538
28.1
+2.5
Flight Crew Rating Initial Issue
8,057
20.6
7,981
16.2
8,144
26.6
+10.4
Manual Amendments
2,344
40.8
2,104
26.4
3,178
27.9
+1.5
Issue Continuing
C of R
2,999
16.9
3,145
23.0
2,926
36.9
+13.9

18. Special authorization – Average Working Days
Apr 1 – Mar 31
Net
Days
Net Change
Operator Type
Volume
702 48
75.4 39
43.0
-32.4
43%
703 62
71.7 79
38.2
-33.5
47%
704 35
53.0 46
46.1
-6.9
13%
705 89
27.0
128
10.1
-16.9
63%
POCs 71
36.1
116
41.0
+4.9
14%

19. My tc online account (MTOA)
This project will create a new service delivery channel for TC services by building a client-centric digital services platform that will enable external clients, delegates and internal employees to access and complete regulatory authorization services (i.e. Licences, permits, certificates).
The platform will include services from all modes (“multimodal”) and services will be introduced to the platform gradually over a number of years.

20. ONLINE PAYMENT SYSTEM (OPS)
Civil Aviation clients and delegates can now pay user fees for 29 different services online.
The selected services have high transactional volumes and low dollar values (fees range from $30 to $200 per transaction):
Represents 42,000 transactions annually
$2.6 million revenue annually
Benefits include:
Will reduce fee processing effort and administrative burden within Civil Aviation and Corporate Services
Provides redirection to higher value work activities within Civil Aviation
Will allow for easier linkage between the client fee payment and business process
Will support more efficient document issuance, written examinations and flight test administration

21. ONLINE PAYMENT SYSTEM (OPS) (cont’d)
Services within project scope include:
Reissue / Replacement of a lost or destroyed document
Flight Crew, ATC or AME Licence or Permit,
Flight Crew Licence or Permit Ratings (Initial or Renewal) 
Temporary Licence, Permit or Medical Certificate 
Aircraft Marks
Aircraft Certificate of Registration 
Flight Test conducted by Transport Canada Inspector
Written examinations 
Ongoing:
Execution of External Marketing Plan
Continuous measurement of key performance indicators
Second round of usability testing to verify stability of the system
Minor modifications and bug fixes as issues are uncovered during real use of system

22. Moving forward Online Environment and Transformation
Civil Aviation Service Integration Project
Manual Review Project
Minimum Equipment List (MEL) Approval Project
Delegation of Professional Exams to Industry
Approved Check Pilot Delegation
Surveillance Program Evaluation and Update Project
Strategic Planning and Resource Alignment Project

23. Questions?