1. Paytm Partners Training Program
How to Use Paytm App
Paytm Partners Training Program

2. Paytm App is your one-stop destination for all your needsB
Adding/Sending Money A C
Getting Started
Paytm Services 1 1 1
Sign Up & Login
Pay or Send
Recharge 2
Utilities 2 2
Profile
Add Money 3
Travel 3
Pass Book 4
Online Shopping 4
Request

3. Signing up with Paytm is a simple 3-step process1
Getting Started
Sign up
Signing up with Paytm is a simple 3-step process
1/3
Download the app
Sign up 1
Download and install Paytm app from Play/App Store and tap on Open. 2 2 1
Tap on Hello! To create a new Paytm Wallet.

4. Signing up with Paytm is a simple 3-step process1
Getting Started
Sign up
Signing up with Paytm is a simple 3-step process
2/3
Tap on sign up
Enter details 3 3
Tap on Sign Up to start entering you details. 4
Enter your mobile number, ID and the desired password. 4 5 5
Tap on Sign Up. You will receive a One-Time Password (OTP) through SMS.

5. Signing up with Paytm is a simple 3-step process1
Getting Started
Sign up
Signing up with Paytm is a simple 3-step process
3/3
Enter OTP
Confirm details 6
Enter the OTP sent to the registered mobile number and tap on Done. 6 7 7
Enter your full name and date of birth. 8 8
Tap on Confirm. You have now successfully created your Paytm Wallet.

6. Tracking orders in the Profile tab2
Getting Started
Profile
Tracking orders in the Profile tab
Profile
Your Orders
11a 11 11
Tap on Your Orders .
11a
You can view all your order details on this screen.

7. View your wish list Profile Wish List Tap on Wish List.2
Getting Started
Profile
View your wish list
Profile
Wish List
12a 12
Tap on Wish List. 12
You can view all the products that you have saved for later here.
12a

8. Track your favourite transactions2
Getting Started
Profile
Track your favourite transactions
Profile
Favourites 13
Tap on Favourites.
13a
You can check all orders marked as favourite on this screen. 13
13a

9. Get instant help Profile Help & FAQ Tap on Help & FAQ.2
Getting Started
Profile
Get instant help
Profile
Help & FAQ
14a 14
Tap on Help & FAQ.
Tap on the related icon to have your queries resolved or help you with navigation.
For example, if you need help with adding money to your wallet, you should tap on Add Money.
14a 14

10. Paytm app is available in English and Hindi2
Getting Started
Profile
Paytm app is available in English and Hindi
Profile
Choose Language 15
Tap on Choose Language.
15a
15a
Select the language of your choice from Hindi and English. In this example, we have selected English. 15

11. Enable/disable Paytm Assist2
Getting Started
Profile
Enable/disable Paytm Assist
Profile
Paytm Assist 16
Tap on Paytm Assist, the OTP reader that enables faster transactions.
16a
Turn toggle to on/off to activate or deactivate Paytm Assist services.
16a 16

12. Resolving issues related to orders2
Getting Started
Profile
Resolving issues related to orders
Profile
Contact Us
17a 17
Tap on Have An Issue With An Order?
17a
Tap on the type of order and submit your query/issue to our 24X7 customer care team. 17

13. Add, transfer and request money from your friends, family or customersB
Adding/Sending Money
Add, transfer and request money from your friends, family or customers 1 2 3 4
Pay or Send Money
Add Money
Passbook
Request Money

14. Once signed in, you may transfer money using any of these modesB 1
Adding/Sending Money
Pay money
Once signed in, you may transfer money using any of these modes
Scan the QR code a
Pay via Mobile
Number b
Send Money
to Bank c

15. Scan the QR code, enter the amount & sendB 1
Pay money a
Adding/Sending Money
QR code
Scan the QR code, enter the amount & send
Scan QR Code
Enter Amount 1 1
Tap on Scan Code. 2 2
Hold your phone close to the QR code to scan it. 3 4 3
Enter the amount that you wish to transfer. 4
Tap on Send. Your payment is transferred instantly.

16. Enter the mobile number, specify the amount & send1 b
Adding/Sending Money
Pay money
Request via mobile number
Enter the mobile number, specify the amount & send
Mobile Number
Payment Confirmation 1
Tap on Mobile No. 1 4 2
Enter the mobile number of the receiver and the amount to be transferred. 2 3 3
Tap on Send Money. 4
You will be redirected to the payment confirmation screen. Tap on Continue to make more payments.

17. Enter bank details and amount, and send1 c
Adding/Sending Money
Pay money
Send to bank
Enter bank details and amount, and send
Send to bank 1
Tap on Send to Bank tab. 1 2
Enter the following details:
Name of the account holder as mentioned on bank passbook or cheque book
Bank account number
IFSC Code – If you do not know the IFSC code, click Get IFSC Code and enter your city and branch name.
Amount to be transferred
Payment reason which is an optional field 2 a b c d e 3
Tap on Send Money. 3
Note: You can transfer minimum of Rs.100 and maximum of Rs to a bank at a time.

18. Add money in 6 simple stepsB 2
Adding/Sending Money
Add money
Add money in 6 simple steps
(1/2)
Add money
Enter amount 1 2
Tap on Add Money. 1 3 2
Enter the amount you would like to add. 3
Tap on Add Money.

19. Add money in 6 simple stepsB 2
Adding/Sending Money
Add money
Add money in 6 simple steps
(2/2)
Payment details
Card Front 4
Enter your card details here:
16-digit card number mentioned on the front of your card
Expiration or valid through month and year
Last 3-digit mentioned on the back of your card, next to signature panel. a b c 4 a b c 5 5
Tap on Pay Now. 6
You can also add money through net banking and credit card here. 6
Card Back

20. Keep track of your transactionsB 3
Adding/Sending Money
Passbook
Keep track of your transactions
(1/3)
Passbook
Balance 3 1 2
Tap on Passbook. 1 2
This is your Paytm Wallet balance. 3
If you are looking for a specific payment, tap on the icon to search the details by name.

21. Keep track of your transactionsB 3
Adding/Sending Money
Passbook
Keep track of your transactions
(2/3)
All transaction
Paid transaction 4
Tap on All tab to view your payment history. Here, you can view all payments that you have:
Received from a customer, friend or family
Transferred to someone
Added through net banking or debit/credit card 4 6 5 5
You can also view payment history for each month. 6
Tap on Paid to view all the payments (or debits) you have made to someone,.

22. Keep track of your transactionsB 3
Adding/Sending Money
Passbook
Keep track of your transactions
(3/3)
Received money details
Added money details 7
Tap on Received to view the payments that were credited to your wallet . 7 8 8
Tap on Added to view all your add-money transactions using net banking or debit/credit card.

23. Request for money from othersB 4
Adding/Sending Money
Request money
Request for money from others
Request money
Enter peer details 1
Tap on Request. 1 2 2
Enter amount and mobile number of the person from who you are requesting the money. 3 3
Tap on Request Money.

24. Paytm for all transactions: #Paytmkaro
Paytm Services
Paytm for all transactions: #Paytmkaro 1 2 3
Recharge
Utilities
Movies
Travel 4
Shopping 5

25. Recharge your mobile number with Paytm1
Paytm Services
Recharge
Recharge your mobile number with Paytm
Go to mobile recharge or bill payment page
Enter mobile details 1
Tap on Mobile Prepaid to recharge a number. 2 2
Enter the details such as mobile number, current operator and amount. 1 3 3
Tap on Proceed to Recharge.

26. Recharge your mobile number with Paytm1
Paytm Services
Recharge
Recharge your mobile number with Paytm
Enter promocode if applicable
Use Paytm Wallet 4
Tap on Have a Promocode to add and apply cashback offers. 6 5
Tap on Proceed to Pay to pay the recharge amount. 7 6
Select Use Paytm Wallet if you want to use the available wallet amount. 4 5 7
Tap on Pay Now.

27. Pay utility bills and say no to long queuesC 2
Paytm Services
Utilities
Pay utility bills and say no to long queues
Recharge or pay for water
Select water board 2 1
Tap on Water. 1 2
Select the water board for your location and tap on Proceed. The current outstanding bill amount is auto populated.

28. Pay utility bills and say no to long queuesC 2
Paytm Services
Utilities
Pay utility bills and say no to long queues
Use Paytm Wallet 3 3
Select Use Paytm Wallet to use the available balance in your wallet. 4
Tap on Pay Now. 4

29. Book movie tickets Tap on Movies.3
Paytm Services
Entertainment
Book movie tickets
Movies
Select the movie 1
Tap on Movies. 2
Select the movie you wish to watch from the list. 1 2

30. Choose seat, tap proceed to pay3
Paytm Services
Entertainment
Book movie tickets
Select the movie time
Choose seat, tap proceed to pay
Select the movie date. Show timings for each cinema near you are displayed. 3 5 3
Select the show timing for the desired cinema. 4 5
Choose the desired seat.
Note: Grey notifies that these seats are not available to you. 4 6 6
Tap on Proceed to Pay.

31. C 3
Paytm Services
Entertainment
Book movie tickets
Use Paytm Wallet 7 7
Select Use Paytm Wallet to use the available balance in your wallet. 8
Tap on Pay Now. 8

32. Book bus tickets at any time, from anywhere4
Paytm Services
Travel
Book bus tickets at any time, from anywhere
Tap on Bus
Enter details 2 1
Tap on Bus. 3 2
Select the Origin and Destination city, and the Date of Journey. 1 3
Tap on Search Buses.to view bus schedule.

33. Book bus tickets at any time, from anywhere4
Paytm Services
Travel
Book bus tickets at any time, from anywhere
Select the bus
Choose seat
Select the bus from the available options. 4 4 5 5
Select the desired seat(s). 6
Tap on Proceed. 6

34. Book bus tickets at any time, from anywhere4
Paytm Services
Travel
Book bus tickets at any time, from anywhere
Enter passenger details
Confirm booking 7 7
Enter passengers details 9 8
Tap on proceed 8 9
Confirm the booking and tap on proceed to pay

35. Book bus tickets at any time, from anywhere4
Paytm Services
Travel
Book bus tickets at any time, from anywhere
Use Paytm wallet, tap on pay now 10
Tap on “Use Paytm wallet” to use the available balance in your wallet 10 11
Tap on “Pay now” 11

36. Flight booking Tap on flights Enter the required details of travelingC 4
Paytm Services
Travel
Flight booking
Flight booking
Travel details 1
Tap on flights 2 2
Enter the required details of traveling 3 3
Tap on search flights 1

37. Flight booking Select the flight suits best Tap on proceed to book4
Paytm Services
Travel
Flight booking
Flight booking
Travel details 4
Select the flight suits best 4 5
Tap on proceed to book 6
Tap on offers to avail the best deal 6 5 7 7
Tap on proceed to book

38. Flight booking Enter traveler detailsC 4
Paytm Services
Travel
Flight booking
Flight booking
Travel details 8 8
Enter traveler details 11 9 9
Confirm contact information 10
Tap on proceed to book 11
Tap on “Use Paytm wallet” to use the available balance in your wallet 12 10 12
Tap on “Pay now”

39. Hotel booking Tap on hotels Enter details to search hotels4
Paytm Services
Travel
Hotel booking
Hotel booking
Search details 1
Tap on hotels 2 2
Enter details to search hotels 3 3
Tap on search availability 1

40. Hotel booking Select the desired hotel Tap to check hotel details4
Paytm Services
Travel
Hotel booking
Select hotel
Avail offers 4
Select the desired hotel 4 5
Tap to check hotel details 5 6
Tap on offers to avail the deal 6 7 7
Tap on select room

41. Hotel booking Tap on proceed to pay4
Paytm Services
Travel
Hotel booking
Hotel booking
Search details 8
Tap on proceed to pay 9 9
Tap on “Use Paytm wallet” to use the available balance in your wallet 10
Tap on “Pay now” 10 8

42. Shop online on Paytm and get amazing offers on all products7
Paytm Services
Shopping
Shop online on Paytm and get amazing offers on all products
Tap here to open list
Select your category for shopping 1 1
Tap on Open 2
Click on category you want to buy 2

43. Shop online on Paytm and get amazing offers on all products7
Paytm Services
Shopping
Shop online on Paytm and get amazing offers on all products
Select your desired product, tap pay now
Enter delivery address, tap proceed to pay 3
Click on Buy 4
Click on Proceed 3 4

44. Shop online on Paytm and get amazing offers on all products7
Paytm Services
Shopping
Shop online on Paytm and get amazing offers on all products
Use Paytm wallet, pay now 5
Click on Use Paytm wallet 5 6
Click on Pay now 6

45. Thank you!