1. Nebraska’s Online Handicap Parking Permit System October 24, 2012
Betty Johnson
Nebraska
Department of Motor Vehicles

2. Where did we begin?
Time elapse: 2-3 weeks

3. Where did we end?
Time elapse: 2-3 days

4. System Easy to use (no training required) Minimal data entry
Demo on how to use system is available to all users
Top of each page includes link to document that outlines who is eligible for a handicapped parking permit

5. Benefits
For the patient - eliminates cumbersome application procedure making the process easier and faster. After a trip/call to the doctor’s office the permit will simply arrive in the mail.
For city clerks – eliminates process/cost that was provided at no cost to the patient

6. Benefits
For Medical Professional - Eliminates the paper application and time spent completing by hand and photocopying
Provides for a record keeping process that interfaces with electronic records system
Eliminates the need for re-production of forms if lost or misplaced
Eliminates mailing costs completed forms mailed to patient
No enrollment process necessary

7. Collaboration Legislature – to write and pass legislation
Portal partner – to design, develop, implement, & house data for online service (no cost to DMV)
DHHS – use medical and DEA license databases for authentication purposes and mailing lists, publish notices in newsletter
Nebraska Medical Association – to check concept, publish notices in newsletter

8. Goals/Enhancements From Oct 1 through Oct 19 - 14.5% processed online
Goal – 80% + online
Continue with mailings to medical professionals
Continue to work with NMA and DHHS to advertise
Create online duplicate permit process for permit holders (use of PIN assigned at time of permit issuance)

9. Questions?