1. Providing HMM with your delivery instructions just got easier!
Online Delivery Order Management Portal User Manual and Demonstration
Providing HMM with your delivery instructions just got easier!
We are pleased to provide our valued customers with this new tool.
Online input provides immediate verification that your instructions were received.
Customers may view their input to ensure accurate instructions are provided.
Process is secure and easy.
notification will be provided when shipment has been dispatched to the trucker.
Visit our website for the Door Delivery Order Management Portal located in our Customer Plus section. It can be easily found under the “Business Partners” link.

2. Click here to show submenu
Website:
Click here to show submenu

3. Click on N.America

4. Click here

5. Click Here to Access this User Manual and Demonstration
Click Here to continue to Login screen.
Click this link to download the Application agreement, along with terms and conditions.

6. After entering your User ID and Password, click here to complete the Login process
Please note that your User I.D. and Password are Case Sensitive. Failure to enter your User I.D. and password exactly as they are created will prevent you from gaining access into the site.

7. Input B/L number and select Search icon.
(Multiple B/L #’s can be entered.)

8. B/L data will appear as shown here.
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B/L data will appear as shown here.
Place a check in the box and select the Submit icon.
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9. For one-time location select “Save”.
Enter delivery order information in the corresponding fields and save the entry.
See the following slides for instruction on these options.
Select “Clear” to remove all data and begin new input.
For one-time location select “Save”.
Select “Delete” to cancel delivery order information entered.
*This can be done at any time until RCSC has sent work order to truck dept.*

10. Enter delivery order information in the corresponding fields and save the entry.
For the same location to be used on ALL shipments to the city; per the service contract number listed on the B/L Select “Save as Default”.
i.e. City: Bolingbrook, IL - Svc Contract Deliver to ABC Whse
This will populate the “default” delivery address information automatically when the registered user has a B/L to this city under this S/C# and only the “Save” icon will need to be selected in order to confirm data.

11. Working with “Template” delivery order functions.
Enter delivery order information in the corresponding fields and save the entry.
Working with “Template” delivery order functions.
How to Select Template
When working with a new B/L and you wish to use a saved template delivery order; select icon “Please select Template”.
That will generate a pop-up box (shown below) of your templates. Select the desired template from your list and all delivery order data will populate in appropriate fields.
Select “Save” icon at the bottom of the screen to confirm input.
How to Save Template
After input of delivery order data, input a template name and than select the “Save” icon.

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After entry of delivery order data and appropriate “Save” function is selected, a pop-up will appear to indicate successful save of data.

13. To confirm entry status you can input the B/L and view data in the “Submitted” field. There will be a user/date/time stamp.
Once a container has been sent to our Trucking Department by one of the CSR’s a user/date/time stamp will show in the “Container Dispatch Sent” field.
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