1. Dr. Iphov Kumala Sriwana, ST., M.Si
Problem Solving Tools
PERTEMUAN 13
Dr. Iphov Kumala Sriwana, ST., M.Si
MIK

2. KEMAMPUAN AKHIR YANG DIHARAPKAN
Mahasiswa mampu mengusulkan perbaikan kinerja dengan menggunakan tools yang tepat.

3. Systematic Procedures for “PSK&E”
Identify problem
Collect data
Analyze data
Develop alternative solutions
Select a solution
Install solution
Follow up

4. Problem Identification
Tools:
- Pareto analysis
- Fishbone diagram
- Gantt chart
- PERT charting
Examples:
Product with low profit
Bottleneck operations
Workers complaints

5. Recording Tools Operation Process Chart (OPC) Flow Process Chart
Flow Diagram
Gang Process Charts
Worker and Machine Process Charts
The Two-hand Process Chart

6. Analysis Tools 5 Why 4W + 1H Why is this operation necessary?
Why is this operation performed in this manner? …
4W + 1H
How can the operation be performed better?
Who can best perform the operation?
Where could …
When …
Why …

7. 7 Tools Check sheets Histograms Pareto diagrams
Cause and effect diagrams
Graphs
Scatter diagrams
Line graphs

8. 7 New Tools Affinity Diagrams Relations Diagrams Tree Diagrams
Process Decision Program (PDP) Charts
Matrix Diagrams
Prioritization Matrices
Arrow Diagrams

9. 7 Waste Waste from overproduction Waste from waiting times
Waste from transportation and handling
Waste related to useless and excess inventories
Waste in production process
Useless motions
Waste from scrap and defects