1. AMERICAN SOCIAL RELATION
INTRODUCTION
& GREETING
EMPHASIS ON
INFORMALITY
AMERICAN SOCIAL RELATION
ELEMENTS OF
COMMUNICATION
PERSONAL
FRIENDSHIP

2. INTRODUCTION & GREETING
TO PROVIDE
OPPORTUNITY
TO KNOW
OTHER
PEOPLE
OFFICIAL, OR
STATUS/AGE
IS DIFFERENT;
TITLE/ LAST NAME
IS EXPECTED;
LONG & COMPLETE
LANGUAGE;
HANDSHAKING
IS EXPECTED
FORMAL
INTRODUCTION
& GREETING
GOAL
RANGE OF
INTRODUCTION
INFORMAL
GOOD MANNER
RULES
DAILY OR CASUAL;
TITLE/ LAST NAME
IS IGNORED;
BRIEF & REDUCED
LANGUAGE;
HANDSHAKING IS
OPTIONAL
MAN IS INTRODUCED TO WOMAN, YOUNGER TO
THE OLDER, GUEST TO HOST, A PERSON TO GROUP;
MAINTAIN NATURAL EYE CONTACT;
FIRM & BRIEF HANDSHAKING, WOMAN EXTENDS HAND;
SMALL TALK IS VERY NECESSARY

3. EMPHASIS ON INFORMALITY
OBSCURITY OF
SOCIAL
DISTINCTION
EQUALITY FOR ALL
CLASSLESS SOCIETY
EMPHASIS ON
INFORMALITY
APPRECIATION
ON PERSONAL
ACHIEVEMENT
& SPORTMANSHIP
TEND TO BE MODEST
READY TO ADMIT WEAKNESS
DISLIKE TO SHOW OFF
DISLIKE TO BE CONSIDERED INFERIOR
COURTESY TO
WOMAN DESPITE
THE ADMISSION
OF WOMAN-MAN
EQUALITY
LADIES FIRST
APPEARING GENTLEMAN
BY PROTECTING AND SERVING WOMEN

4. COMMUNI- CATION VERBAL NON-VERBAL AUTOMATIC EXPRESSION APPROPRIATE
COMPLIMENTS
VERBAL
RULES & STYLES:
DIRECTNESS
INVITATIONS
TAKING-TURNS
COMMUNI-
CATION
TRANSMIT 93% OF ATTITUDINAL/FEELING COMMUNICATION
NON-VERBAL
GESTURE
FACIAL EXPRESSION
FORMS
EYE CONTACT
CLOTHING & ACCESSORIES
SPATIAL NORMS

5. RULES & STYLES OFSPEAKING
DIRECTNESS= Compared to other languages, American English strongly emphasizes directness in verbal interaction, as shown in: "Don't beat around the bush," "Let's get down to business" and "Get to the point". Such expressions indicate impatience with avoiding issues. However, there are limits to the degree of directness a person is allowed to express, especially with people of higher status such as employers and teachers. A student should not say "What has happened to you? You look like you gained a lot of weight!" to his teacher. She might reply, 'That's none of your business!"
Different from the hosts in most Eastern countries who are expected to offer food several times, but in the US theymay make an offer only once or twice.

6. RULES & STYLES OFSPEAKING
Invitations = a genuine invitation is extended which is indicated by a definite plan, a specific time and place.
Sue: It was nice talking to you.
Pat: OK, may be we can meet sometime soon.
Sue: Yeah, love to. Why don’t you drop by my house sometime?
Pat: Great. Gotta go. See ya soon.
Jane: Before you leave for your vacation can we get together and have lunch?
Theo: Sure, I'd love to,
Jane: How about Friday? Say about 12:30 at my place?
Theo: That sounds good. See you then.

7. RULES & STYLES OFSPEAKING
SPEAKING & REFRAINING: Many Americans interpret silence in a conversation to mean disapproval, disagreement, or unsuccessful communication. They often try to fill silence by saying something even if they have nothing to say! On the other hand, they don't appreciate a person who dominates a conversation. It’s better to wait until someone has finished a sentence before we contribute to a discussion. Interrupting someone who is speaking is considered rude in the U.S. Even children are taught explicitly not to interrupt.

8. MAKING COMPLIMENTS

9. TIPPING
Tipping (as gratuity)=giving a small amount of money to another person for a service.
These are the most often tipped services:
SERVICES
TIP AMOUNT
waiter/waitress
15% of food bill
porters
$1 - $2 per bag
barbers/hairdressers
15% of bill
taxi drivers
10% - 15% of fare, no more than $1
room service at a hotel
50 cents - $1
food delivery persons
no less than $1

10. RULES FOR TIPPING
DON’T TIP police officers, physicians, government employees or University employees. It may be interpreted as a bribe, which is illegal.
DON’T TIP bus drivers, theatre ushers, museum guides, salespeople, employees at fast food restaurants or hotel clerks

11. GIFTS Gifts are commonly given to relatives and close friends.
Gifts are sometimes given to people with whom one has a casual but friendly relationship, such as a host or hostess.
A gift is not necessary or even common to be given to teachers or others who hold official positions. The offering of gifts in these situations is sometimes interpreted as a possibly improper effort to gain favorable treatment from that person.

12. CLASSIFICATION OF NONVERBAL MESSAGES
VISUAL
KINESIK
FACIAL
GESTURAL
EMBLEM
ILUSTRATOR
AFFECT DISPLAYS
REGULATOR
ADAPTORS
POSTURAL
PROXEMIC
ARTIFACTUAL
AUDITIVE
PARALINGUISTIC
NONVISUAL NONAUDITIF
(TOUCH)
TACTILE
(SMELL)
OLFACTORY

13. Some Popular Emoticons (in Computer or SMS)

14. Relationships and Proxemic Distances