1. Tara Doheny, Programme Manager Disability, Genio
SYSTEMS CHANGE & SCALING Improving lives through social service transformation
Zero Conference 2017
Tara Doheny, Programme Manager Disability, Genio

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3. systems change and scaling
Conventional approach to scaling: growing, replicating or multiplying projects or organisations – often in parallel to existing service systems Systemic change: changing mind-sets across multiple stakeholders & scaling practice across a range of organisations & agencies – reforming existing service systems in line with Government policy

4. Building Skills and Leadership
Monday 21st November 2011
> Costed demonstrations
> Increased capability
> Evidence
Innovation funding
Building Skills and Leadership
Measuring Impact
Costed demonstrations
Increased capability
Evidence
Presentation: Department of Health

5. Philanthropy
SYSTEM CHANGE
GOVERNMENT

6. No resources or capacity for change
RESOURCES LOCKED IN INSTITUTIONS & OLD FASHIONED SERVICES
GENIO BUILDS BRIDGE FOR CHANGE
UNLOCKED RESOURCES
No resources or capacity for change
Bridging finance is released on a competitive basis along with training & evidence
People supported to live self-directed lives in their communities

7. People living as included & valued citizens
Confident self advocates
Responsible cost-efficient service providers
Supportive communities
People living as included & valued citizens
Policy bound service commission-ers
Engaged politicians
Service user-focused policy makers
Strategic funders

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9. Since 2010 Demonstration phase Scaling phase
Funding awarded to 226 projects
Over 5,900 people being provided with individualised supports in the community
Over 11,000 families, carers & staff attended information & training events
Demonstration phase
In 5 years Genio managed government funding of €24m which leveraged & unlocked further €32m in resources from projects supported
Scaling phase
€45m Service Reform Fund (€15m Atlantic / €30m Government). Working with Department of Health in Ireland; Health Service Executive; & the Atlantic Philanthropies
Helped secure a further €26m from Government & Atlantic for implementation of dementia strategy

10. 226 PROJECTS SUPPORTED BY GENIO ACROSS IRELAND IN DISABILITY, MENTAL HEALTH & DEMENTIA 2010 – 2015

11. SCALING REFORM STRATEGY CHALLENGES
Identify & learn from best practice
Design service reform on the basis of evidence of what works best
Build demand for reform amongst people who use services
Identify counties best placed to reform services to reflect best practice
Monitor & evaluate county-wide reform
Find, support & evaluate ‘best-in-field’ exemplars - take account of international research
Get buy-in from key stakeholders* to support scaling reform
Identify & capacity-build strong movement of self-advocates
Support reform process with facilitation, training and finance
Feed lessons learned to key stakeholders & support nationwide reform
SCALING REFORM
STRATEGY
CHALLENGES
*Stakeholders include: people who use services, their families & carers / politicians / policy makers / service commissioners / service providers

12. Thank you