1. Webinar Getting The Most Out Of Open Data
Jennifer Belissent, Ph.D., Principal Analyst
November 6, Call in at 10:55 a.m. Eastern time

2. Agenda
From transparency to economic value
Open data innovation
Data (im)maturity
A “how-to” for open data
The data ecosystem

3. Open data enables greater transparency . . .
CHICAGO INCREASES TRANSPARENCY AND DISPELS CRITICISM THROUGH DATA
The city of Chicago launched Plow Tracker, an app that tracks the city’s snow plows in real time.
Source: February 1, 2013, “Open Data Changes The Business Of Government” Forrester report

4. . . . better informed policy making . . .
DATA DIVES IN WASHINGTON DC SHED LIGHT ON SYSTEMIC POVERTY AMONG CHILDREN
Image source: DC Action for Children ( and OpenDataDC (

5. . . . more efficient operations . . .
CANOPY INVENTORY DISPLAYED ON OPEN STREET MAPS HELPS NYC PARKS DEPARTMENT MANAGE STORM RISK AND PRUNING SCHEDULES OF THE CITY’S TREES
Image source: GitHub (

6. . . . innovation . . . . . . and new business
THREE ROUNDS OF THE NYC BIG APPS CONTESTS GENERATED MORE THAN 240 NEW APPLICATIONS
Image source: ChallengePost ( and MyCityWay (
. . . and new business

7. The power of open data
“Open data means taking data that is sitting in the vaults of the government that the tax payers have already paid for and jujustu-ing into the public domain as fuel for entrepreneurship and innovation.”
Todd Park, US chief technology officer

8. Real estate apps build a bigger picture
COMBINING LISTINGS DATA WITH PROPERTY ASSESSMENTS, SALES RECORDS, AND OTHER DATA

9. Data helps cure “cyberchondria”
THE US FEDERAL HEALTH DATA INITIATIVE DRIVES DATA INTO THE PRIVATE SECTOR

10. Open data energizes utilities
STARTUPS LIKE OPOWER OFFER PLATFORMS FOR INTEGRATING INTERNAL AND PUBLIC DATA IN ORDER TO PROVIDE ENERGY SAVING ADVICE AND TO BETTER TAILOR OFFERS

11. But there’s a larger potential to innovate!
Only one-third of existing firms consider external data important to their business strategy.
Even fewer consider unstructured external data.
Note: “Other” answer is not shown. Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

12. Public sector organizations could also do better: Only one-half make data-driven decisions
Source: February 1, 2013, “Open Data Changes The Business Of Government” Forrester report

13. Few public organizations show BI maturity
BIs DEMONSTRATE FEW FORMAL DATA STRATEGIES, PROCESSES, OR ARCHITECTURES AND CAN’T SEEM TO HIRE
Source: February 1, 2013, “Open Data Changes The Business Of Government” Forrester report

14. They struggle with resource challenges
Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

15. How can we make it easier?
Many public sector organizations have a mandate to open data. But how?

16. Forrester’s POST + ER methodology provides a framework for open data program design
Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

17. POST applied to open data programs
Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

18. After POST, execution follows the data life cycle: identify, manage, and deliver
Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

19. Fortunately, public organizations don’t have to go it alone
NEW ECOSYSTEM PLAYERS FACILITATE PROCESSING, PUBLICATION, AND PROMOTION OF OPEN DATA
Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

20. The data ecosystem is rich and complex
Data aggregator
Data originator
Secondary
Primary
Data analyzer
Data client

21. Open data is not just for the public sector: What is your role in the data economy?
Source: August 8, 2013, “Getting The Most Out Of Open Data” Forrester report

22. Jennifer Belissent, Ph.D.