1. Topic 6: Global Management and Leadership
Leaders and managers
Leadership and organisations
Approaches -Traits, behavioral , contingency,
Emerging approaches
Creativity and leadership
Leadership and ethics and diversity
Leadership and change

2. Managers and leaders
Motivation versus inspiration
Operational versus visionary
Improvement versus transformation
Removed /resign
Responsible to and for / responsible for
Manage change/ instigate change
What is the difference between a manager and leader?
What do each do?
-Goals
-Influence
-Ambiguity

3. The existing body of Knowledge about leaders
The traits approach
The behavioural approach
The contigency approach

4. Exercise
Taking an organisation of your choice review, discuss and critique the following:
Unique strategic mix of people, resources, markets, processes, governance, regulation etc.
Key Performance Indicators (KPIs)
Service Level Agreements (SLAs)
Management style – autocratic/paternalistic/democratic/laissez-faire
Which style works best?
Is there an overall coherency in the combination above (strategically?)

5. Emerging Leadership Behaviours
Boundary spanning leadership
Building social exchanges and fairness
Creating followership (Howell and Costley, 2006)
Universal features of leadership :Project Globe
Leadership and creativity
Leadership in ethics and diversity
Leadership development and organisational change
Particular aspects of these behaviours will be considered in greater detail

6. Exercise
Go onto PWC’s web site and review the latest CEO’s annual global survey
Review the report
What do global CEO’s think?
Take notes on the key issues (ensure you appreciate the definitions and meaning in use)

7. Four Key Elements and types of Change
Key elements in change:
Types of change –SCOPE and NATURE of change: (Balogen and Hope Hailey,in Johnson et al,2006)
Adaption
Reconstruction
Evolution
Revolution
Diagnosis
Levers/triggers for ...
Pitfalls to ....
Change agents

8. Impact on the leader’s new role
Impact on leader:
-Be aware of cultural and age/demographic issues
-Engage in cultural and diversity awareness
-Accommodate differences
-Scan for continuous opportunities
-Keep up-to-date/integrate
-Appreciate change management
-Welcome uncertainty expectancy & be proactive
-Create a mutual ‘fit’
-Leverage all resources
The above feature in A Nahavandi’s ‘The Art and Science of Leadership’ ,(2006),4th edition, Pearson Prentice Hall

9. Importance of communication in Change
Effective communication is important
Vision and strategic intent must be clear
Choice of media is important
Involvement of all stakeholders is important
Two way communication required
Emotional management is essential – symbols, routines etc.
Monitor the process avidly
Example of a communicator FedEx ‘One Vision, One Voice’

10. Avoid the ‘Pitfalls’ that destroy change
Ritualization of change and initiative overload
Hijack of the process
Erosion of the reason for change
Reinvention (reinterpret according to the old paradigm)
Giving too little attention to the symbols of change
- Adopting an uncontrolled and badly co-ordinated process
Be aware of the process challenge
- Appoint a change agent or champion
Appreciate and understand the importance of culture
- Do not become overconfident, utilise ‘change props’
- Monitor the change and process in depth
- Involve people (at all levels)
- Pay attention to behavioural compliance

11. Exercise Look at TATA – which industry sector do they reside in?
What is their strategic vision and mission?
Who are their directly comparative competitors?
This is not an easy task!
Produce a brief report on your findings