1. FY18 Controller Call Series
The presentation will begin momentarily
October 2017

2. Safety Moment (Denise White)
October Close Calendar and Payroll Accruals (Wendy Cano)
DRIVE Update (Sue Lombardi, Sandra Ingrando)
Questions
Unit Controller Network Call Series, October 2017

3. Safety Moment: Halloween Safety

4. Halloween Safety
The excitement of Halloween night can cause children to forget to be careful. There is no "trick" to making Halloween a real treat for the entire family. The major dangers are not from witches or goblins, but from falls and pedestrian/car crashes. Take precautions and talk to your children about safety on Halloween.
Motorists:
Watch for children darting out from between parked cars
Watch for children walking on roadways, medians and curbs
Enter and exit driveways and alleys carefully
At twilight and after dark, watch for children in dark clothing
Costume Design:
Only fire-retardant materials should be used for costumes
Costumes should be loose so warm clothes can be worn underneath
Costumes should not be so long that they are a tripping hazard (Falls are the leading cause of unintentional injuries on Halloween.)
If children are allowed out after dark, costumes should include Strips of reflective tape

5. Halloween Safety While Out Trick or Treating – Remind Your Children
While Out Trick or Treating – Remind Your Children
Do not enter homes or apartments without adult supervision
Walk, do not run, from house to house. Do not cross yards and lawns where unseen objects or the uneven terrain can present tripping hazards
Walk on sidewalks, not in the street
Walk on the left side of the road, facing traffic if there are no sidewalks

6. Monthly Calendar Conversion Unit Controller Calls
October 2017

7. October Fiori Sales Posting and Accrual
Fiori invoices will post in SAP on the invoice “Settlement To” date.
At month-end, Fiori invoices finalized and approved by 5:00 pm ET on BD+2 will post on the invoice “Settlement To” date.
The Sales Accrual will calculate from the last posted “Settlement To” date to the last day of the month. Accrual rate will be calculated by referencing the last posted invoice for the previous settlement period and divided by the number of days in the billing cycle.
Weekly invoice cycles:
Weekly Fri-Thu:                10/20 – 10/26
If finalized and approved by BD+2, invoice will post in SAP to 10/26 (Period 2, FY18).
Sales Accrual will post 5 days (10/27 – 10/31) in SAP on Thursday, 11/2.
Posted to the DFAV on Friday, 11/3, in week ending 10/31 (Period 2, FY18).
Weekly Sat-Fri:                 10/21 – 10/27
If finalized and approved by BD+2, invoice will post in SAP to 10/27 (Period 2, FY18).
Sales Accrual will post 4 days (10/28 – 10/31) in SAP on Thursday, 11/2.

8. October Payroll Posting and Accrual - US
On Tuesday, 10/31, the normal pay cycles will post in SAP to 10/27.
Weekly Fri-Thu:                10/20 – 10/26
Weekly Sat-Fri:                 10/21 – 10/27
Bi-Weekly Fri-Thu:           10/13 – 10/26
Bi-Weekly Sat-Fri:            10/14 – 10/27
Posted to the DFAV on Wednesday, 11/1, in week ending 10/27 (Period 2, FY18).
On Thursday, 11/2 at noon, Kronos will pull the following days:
Weekly Fri-Thu:                10/27 – 10/31 (5 days)
Weekly Sat-Fri:                 10/28 – 10/31 (4 days)
Bi-Weekly Fri-Thu:           10/27 – 10/31 (5 days)
Bi-Weekly Sat-Fri:            10/28 – 10/31 (4 days)
Accrual will post for the above days in SAP Thursday, 11/2 (BD+2).
Posted to the DFAV on Friday, 11/3, in week ending 10/31 (Period 2, FY18).

9. Taxes and Benefits Accrual - US
Type
Category
Data Source
Calculation of Amount
Exceptions
Where is Accrual Posted
Debit
Credit
Hourly
Non-"Union Vacation" Wages
Kronos
N/A
CTM Cost Centers
Non-"Union Vacation" Benefits
Calculation
11% of Hourly Wages
Union Vacation Wages
Union Vacation Benefits
Workers Comp
2.72% of Hourly Wages
9999 Hazard Code
Admin
15% of Admin Wages
2.72% of Admin Wages

10. October Salary Payroll Posting and Accruals - Canada
On Tuesday, 10/31, the normal weekly payroll accrual will post in SAP to 10/27.
Bi-Weekly (Salary) Sat-Fri: 10/21 – 10/27 (7 days)
Posted to the DFAV on Wednesday, 11/1, in week ending 10/27 (Period 2, FY18).
On Thursday, 11/2, at 2:30pm, CAP Payroll will pull the following days:
Bi-Weekly (Salary) Sat-Fri: 10/28 – 10/31 (4 days)
Accrual will post for the above days in SAP Thursday, 11/2 (BD+2).
Posted to the DFAV on Friday, 11/3, in week ending 10/31 (Period 2, FY18).
In week ending 11/3, both payroll accruals will reverse (11 days).
On Wednesday, 11/1, the normal Salary pay cycle will post in SAP to 11/3.
Bi-Weekly (Salary) Sat-Fri: 10/21 – 11/3
Posted to the DFAV on Thursday, 11/2, in week ending 11/3 (Period 3, FY18).

11. October Hourly Payroll Posting and Accruals - Canada
On Wednesday, 11/1, the previous weekly payroll accrual will reverse 14 days to 10/27.
On Tuesday, 10/31, the normal weekly payroll accrual will post 7 days to 10/27.
On Tuesday, 10/31, the normal hourly pay cycle will post in SAP to 10/27.
Bi-Weekly (Hourly) Sat-Fri: 10/7 – 10/20
Posted to the DFAV on Wednesday, 11/1, in week ending 10/27 (Period 2, FY18).
On Thursday, 11/2 at 2:30pm, CAP Payroll will pull the following days:
Bi-Weekly (Hourly) Sat-Fri: 10/28 – 10/31 (4 days)
Accrual will post for the above days in SAP Thursday, 11/2 (BD+2).
Posted to the DFAV on Friday, 11/3, in week ending 10/31 (Period 2, FY18).
In week ending 11/3, both payroll accruals will reverse (11 days).
On Tuesday, 11/7, the normal weekly payroll accrual will post in SAP to 11/3.
Bi-Weekly (Hourly) Sat-Fri: 10/21 – 11/3 (14 days)
Posted to the DFAV on Wednesday, 11/8, in week ending 11/3 (Period 3, FY18).

12. October’s Close Week BD+2 Finalize Edits in Kronos by 12:00 pm ET
Finalize and Approve Client Invoice in Fiori by 5:00 pm ET

13. UFS Communication and Resources
Click to access MCC Tab
Close Calendar - Fiscal Year 2017  ♦  Close Calendar - Fiscal Year  ♦ Electronic AP Invoice Matrix ♦
MCC Resources & Support:
August 2017 Important Dates Calendar
September 2017 Important Dates Calendar
October 2017 Important Dates Calendar
Monthly Calendar Conversion: FAQs
Visit the Monthly Calendar Conversion (MCC) page on Sodexo Net
Send your questions to the Transversal Finance Communications Mailbox

14. DRIVE Order Guide Optimization Kick-off with Unit Controllers
October 10, 2017

15. DRIVE Overview
Order Guide Optimization
Next Steps

16. Projects Directly Aligned by Regional Priority
1. Region Priorities
Projects Directly Aligned by Regional Priority
New Business Mobilization / Deployment Set up new units with best practices on Labor and Food.
DRIVE – Site Readiness and Segment Alignment
DRIVE – Order Guide Optimization
DRIVE Technology Solutions
Temporary Labor
Labor Optimization for new user populations
Top 200 Units
Canada Conversion to Kronos V6.3
SSF – Cleaning
Bid Management Workbook - 2.3
Operational Excellence (OE)
Retail P&L Opportunities

17. What is DRIVE?
A global initiative to improve food performance as part of our 2025 ambition
An integrated food management process based on accurate forecasts of demand and customer preferences
A tool that will help accurately & efficiently monitor all food production activity
A system to bring predictability to the delivery of our food services
A means to reduce costs while improving customer satisfaction
A way to foster innovation

18. How will it benefit Site Managers & Guests
Deliver food services that are on trend and respond to customer insights
Ensure a consistent menu, ingredients and amounts for our customers every day
Enable efficient food production and service delivery
Provide predictable quality and consistency of food production
Drive customer and employee satisfaction
Improve financial results

19. DRIVE’s North America Phased Approach
Site Readiness: Align On-site processes to the Global DRIVE business processes 1
Menu Compliance, Planning/Forecasting, and Production (with current systems)
FY 18 Focus 2
Order Guide Optimization: linking catalogs to Central menu & category assortment 3
Technology Solutions: Menu, Order, Inventory, Invoicing, Cost Center Breakout 1 2 1 3 3 1
Later 3 3 3 1 3 1 3 2 2 3 1 3 1 2 3
DRIVE/UIPS
TMC/UIPS

20. Where Are We Now Site Readiness: The First Step
Increase knowledge base and ay groundwork for future success
Enhance ability to execute business process
Create cost savings & efficiencies
Start using learnings with Legacy Systems
Training Timeline - Corporate Services, Universities, Government Agencies
July 14-21
Modules 1-3:
Intro to DRIVE Readiness
End to end Food Management Process
Every {One} Counts
July 24 – Aug 18
Modules 4-5:
Implement Segment Menus & Planograms
Update Inventory Capture Sheets
Aug 21 – Sept 8:
Modules 6-7:
Implement Purchase Awareness Monitor
Conduct 15 Minute Counts

21. Site Operator Focus Areas
Site Operator Pattern of Management Impact Action Checklist:
Complete required assigned DRIVE Site Readiness eLearning in Ingenium
Refer to the resources on the DRIVE page on Sodexo Net
Implement the DRIVE Business Processes at their site utilizing their legacy systems
Utilize the centralized menus (core, catering, brands) and category assortment (In the Zone)
Complete menu forecasting 2 weeks in advance
Report and monitor post production reporting
Adjust menu forecasts and production accordingly
Cleanse TMC order guide & inventory lists
Activate all tools in the downloadable resources for site readiness
Sue

22. What’s Next Order Guide Optimization
Sue

23. How Order Guide Optimization Aligns with the Global DRIVE Process
The DRIVE process will allow us in North America to achieve the full benefits of an integrated food management process. Our systems will be aligned with the DRIVE process to guarantee consistent delivery of services to customers and achievement of sustainable Gross Profit.
CENTRALIZED CATEGORY & MENU MANAGEMENT
LINK & LOCK SKU to RECIPE AT SITE LEVEL
DEMAND PLANNING VOLUME & MIX FORECASTING
AUTOMATED ORDERING
LOGISTICS & DISTRIBUTION
PRODUCTION & SERVICE
POS INTEGRATION & POST PRODUCTION ANALYSIS
THE PROCESS
Menu
Plan
Order
Receive
Produce & Service
Report
On-Site Activities
Order Guide Optimization incorporates the first two elements of the Global DRIVE business process:
The optimization of the Prime Supplier order guide will be focused on including products linked to centralized segment approved menus/recipes and category assortments

24. How Do We Define OGO What it IS..
Process to align SKUs to central menus and category assortment
A way to manage SKUs
Our new norm
What it ISN’T…
A way to stifle creativity & innovation
Standardizing menus across all regions

25. Order Guide Optimization
Generates an average of 1% raw material cost saving on PRIME supplier spend, yielding better pricing and higher quality products, and aids in a more streamlined ordering process
Provides sites with a balance of the right set of products while generating overall efficiencies
Increases our ability to calculate and maximize contribution margin to value pricing for retail & catering menus
Improves recipe performance and published nutrition data accuracy
Increases our ability to leverage consolidated volume in negotiations with vendors
Benefits of
Order Guide Optimization

26. Criteria for Inclusion into Order Guide & Supplier Catalog1
Linked to centralized segment approved menus, recipes and category assortment 2
High margin 3
High demand from sites 4
High purchase volume
HOSPITAL

27. Review by Sites Will Occur on a Rolling Cycle
GMs review the items to be cut. Exceptions may be requested for strong business reasons.
Exception Requests:
RAMs review for contracted products
DMs/VPs review & approve requests as appropriate 1
Determine
new reduced
catalog
Gather site feedback 2 4
Catalog approved by Segment prior to implementation
GMs to update TMC Order Guides for cut & new products
Discuss & communicate
Changes with Segments
Implement
reduced
catalog
Final approved Catalogs implemented 3

28. Ensure Managers are implementing the DRIVE Business Processes
Your Role
Support your GMs & DMs through the rigorous weekly process to ensure tasks are completed on time for Order Guide Optimization
Ensure Managers are implementing the DRIVE Business Processes
Review the DRIVE page on SodexoNet for further information
Direct questions to

29. Next steps
On-boarding of Segment designated DRIVE leaders
Recruitment of Segment champions
Upcoming Order Guide Optimization training sessions
VPs: week of Oct 9th
DMs: week of Oct 16th
GMs + : week of Oct 23rd

30. Appendix

31. Implementation will occur in Four Phases at an accelerated pace1
November-December:
Site review 2
December-January:
Processing 3
January:
Implement Catalog 4
April:
Additional Locks
Accelerated Timeline to be implemented
Sites review suggested cuts in multiple rounds and request exceptions where necessary
RAMs, DMs, and VPs review and approve
~1 month
Results received and processed; final catalog determined
Supply Chain works with distributors to communicate changes and ensure they are ready for volume shifts
Items hidden in TMC
Initial Locks completed with Distributors
Sites can request that items be unhidden through a “fast response team”
~3 months after hide
Items locked
Sites can no longer get items that are identified to be cut

32. Illustrative Weekly Cadence of Communications
Core working group meeting
Review progress and address issues as the come up
Weekly RAM call
Final Reminders
Sites that had not responded to the survey received s reminding them to do so by Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Previous Site Review cycle ends; New site review cycle begins
Individual s automatically sent to all sites letting them know that another review cycle has begun and they should review suggested cuts for their sites
Final results for previous review cycle provided
Cycle and cumulative league tables sent to VPs and CEOs
Lists of individual low response rate or high exception rate sites sent to VPs and CEOs
Mid-cycle reporting
In-progress league tables by VP showing current response rates for the cycle sent to CEOs and VPs
Reminders sent to sites
Individualized s sent to sites that have not completed the process reminding them to do so
VP forum
Weekly recurring call for all VPs
Provided opportunity for VPs to ask questions and for team to reinforce messaging
Key messages to CEOs
Project team sent ~ 3 bullet points to CEOs on progress of the initiative for them to raise in their BAU Friday calls with VPs

33. Resources Questions? Unit Controller Network Call Materials
UFS Launch site
DRIVE
Direct questions to
Monthly Calendar Conversion (MCC)
Transversal Finance SodexoNet Page 33