1. Citizen Focus Action Cluster
Inclusive Smart Cities.
Co-design and Co-creation as tools for citizen engagement
Citizen Focus Action Cluster
Maria Sangiuliano, Smart Venice – AC Lead
Elena Mozgovaya, Nexthamburg – AC co-lead
Webinar - March, 18th

2. CITIZEN FOCUS Action Cluster’s Overview
Our Activities:
Facilitating mutual learning, good practices replication, projects’ and events’ design on citizens engagement in smart cities
Our Commitments: 61
Projects that create an enabling environment for citizens to solve the problems they identify and where citizens’ voices are not only heard, but instrumental in solution design.
Keywords:
Activation, Participation, Education: 18
Open Data, Platform, Pilots, Research: 11
Knowledge sharing, city network: 8
Co-Creation, Network, Stakeholder, Exchange: 7

3. First results will be shared at the EIP SCC General Assembly
Our Ongoing Initiatives
Start from Existing Habits and Identify the Needs: Co-Design & Co-Creation as Tools (Camino Correia, Zabala Consluting and Isabelle Dussutour, ID4Car)
Citizen-Centric Approach to Data (Antonio Kung, Trialog and Chris Cooper, KnowNow Information)
Citizen & Stakeholders Communication Platforms (John Zib, Media in Motion and Lluisa Marsal, City Protocol Society)
Get involved!
First results will be shared at the EIP SCC General Assembly
24th May in Eindhoven

4. https://eu-smartcities.eu/content/citizen-focus
Next Events
1st Webinar: Privacy in Smart Cities, the policy maker point of view: 28th April
2nd Webinar Privacy in Smart Cities, the supply point of view : 12th May
EIP SCC General Assembly: 24th May in Eindhoven
Registration open:
Get involved!

5. Citizens’ engagement: a map to navigate complexity
POLICY –SERVICE DESIGN
OPEN DATA
OPEN GOVERNMENT
SHARED DATA ANALYTICS
OPEN DATA
ICT and TECH Design
Based on: Almirall, E., Lee, M., & Wareham, J. (2012). Mapping Living Labs in the Landscape of Innovation Methodologies. Technology Innovation Management. Review of Public Personnel Administration,

6. Today’s Webinar
Getting a deeper understanding of co-design and co-creation as tools for enhancing social inclusion and participation.
Sharing the most recent developments in this field thanks to our keynote speakers and their expertise
Gather feedbacks and comments from other Action Clusters and Stakeholders: your inputs highly valued!
Recordings will be made available

7. Rules of the game
No voice interaction allowed during the presentations
You can write your questions in the chat specifying the speaker you want to address
We'll forward the questions to each speaker in the Question & Answer session at the end
Expand & Collapse your panel
Raise your hand
NOT USED
THINGS TO TELL TO ATTENDEES:
Mute/Unmute:
All attendees will be muted by default. Only the organiser can unmute you.
If you have been unmuted by the moderator and she forgot to mute you, you can always mute yourself again
To ask questions:
It is important to write the questions specifying who is the panelist who should answer.
Questions can be written all along the webinar, thus allowing the moderator to better organise the Q&A session
The moderator will read the questions when all presentations have finished, during the Q&A session
To rise hand:
We strongly prefer you to write the question instead of rising hand, thus allowing us to group and prioritise question according to content
Mute/ Unmute
Write here your questions

8. Agenda
Speakers
Mercè Graell, Designit - Co-designing smart future scenarios with citizens
Frank Kresin, Waag Society - The Amsterdam Smart Citizens Lab & Making Sense
Chiara Leonardi, Fondazione Bruno Kessler - Co-designing mobile services for families, with families
John Lynch, Futurecities Catapult - Organicity - Co–creating the Smart Cities of the Future
Q& A Session
13.55 Wrap Up and Conclusions Anne Deltour (DG Connect)

9. Thank you!