1. Retention At NMHU
Edward A. Martinez, Casey Applegate-Aguilar and Retention Advisory Council
October, 2017

2. Current Advisory Council Members
Reyna Alvizo (STEMfast Community College Outreach Coordinator)
Casey Applegate-Aguilar (Director, Academic Enrichment and Retention)
Kimberly Blea (Interim Dean of Students)
Leon Bustos (Adjunct Instructor, Psychology and Academic Enrichment & Retention)
Craig Conley (Associate Professor, Forestry)
Jeremiah Cronin (Assistant Professor, Math and Science, Rio Rancho)
Jim Deisler (Associate Athletic Director)
Lourdes Dominguez (Transfer Admissions Specialist)
Paula Escudero (Director of Finance/Comptroller)
Juan Gallegos (Assistant Professor, English)
Julia Geffroy (Coordinator, Native American Recruitment and Orientation)
Margaret Gonzales (Director, Campus Life)
Steven Gonzales (Student, Business Administration)
Sarra Hinshaw (Visiting Professor, Biology)
Warren Lail (Interim Dean of College of Arts and Sciences / Interim Dean of Graduate Studies)

3. Current Advisory Council Members
Carol Linder (Interim Assoc. Vice President for Academic Affairs and Research, AVPAA)
Natasha Lujan (ASNMHU President)
Edward Martinez (Vice President for Strategic Enrollment Management, VPSEM)
Angela Meron (Assistant Professor, Media Arts)
Rebecca Moore (Associate Professor, Social Work)
Iliana Ortiz (Graduate Studies Student Recruiter)
Thomasinia Ortiz-Gallegos (Interim Registrar)
Benito Pacheco (Director, Office of Academic Support)
Elizabeth Ratzlaff (Director, ARMAS)
Jesus Rivas (Associate Professor, Biology)
Buddy Rivera (Director, NMHU Farmington Center & Interim Director, OIER)
Julie Tsatsaros (Associate Professor, Forestry)
Gregg Turner (Associate Professor, Computer and Mathematical Sciences)
Brenda Wagoner (Financial Aid Advisor)
Yvette Wilkes (Director, Housing and Student Conduct)

4. Student Persistence, Retention and Completion Initiatives
The Persistence and Completion Page:
Retention Evidence Page:
Overall Retention Goals
Subpopulation Goals
Retention Advisory Council
Persistence and Completion Academy
Matriculation Task Force
Retention Plan
Retention Accomplishments
Retention Update

5. Retention Plan Goals Goal 1: Increase Persistence among Freshmen
Goal 2: Increase Persistence among Transfer Students
Goal 3: Increase Completion among Freshmen
Goal 4: Increase Completion among Transfer Students
Goal 5: Increase Student Success

6. Goal 1: Increase Persistence among Freshmen Fall to Spring Retention
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target
78%
72.1%
80%
Goal 1: Increase Persistence among Freshmen
Fall to Fall Retention 
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target
53%
45.2%
56.7%

7. Sub-population Goals
Sub-population Goal 1: Increase retention of FTF students with less $4, in non-repayable financial aid
Retained Fall-to-Fall
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target
30%
16.1%
32%
38%
Sub-population Goal 2: Increase retention of FTF Undeclared students
Retained Fall-to-Fall
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target
23%
17.2%
25%
31%
Sub-population Goal 3: Increase retention of FTF students with a GPA less than 2.935
Retained Fall-to-Fall
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target
40%
30.7%
45%
51%

8. Sub-population Goal 4: Increase retention of FTF Native American students
Retained Fall-to-Fall
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target
28%
38.7%
30%
36%
Sub-population Goal 5: Increase retention of FTF African American students
Retained Fall-to-Fall
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target
23%
11.1%
25%
31%

9. Sub-population Goal 6: Increase retention of FTF students that come from 93-540 miles from Las Vegas
Retained Fall-to-Fall
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target
41%
51.2%
43%
49%
Sub-population Goal 7: Increase retention of FTF students who are admitted less than 35 days before the first day of class
Retained Fall-to-Fall
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target
42%
40%
45%
51%

10. Goal 2: Increase Persistence among Transfer Students
Fall to Spring Retention 
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target NA
77%
80%
85%
Goal 2: Increase Persistence among Transfer Students
Fall to Fall Retention 
2016 Cohort Target
Actual
2017 Cohort Target
2020 Cohort Target NA
65.6%
71%
75%

11. Goal 3: Increase Completion Among Freshmen 4-Year Graduation Rate
2013 Cohort Target
Actual
2014 Cohort Target
2020 (2016 Cohort) Target 9%
10.9%
9.9%
Goal 3: Increase Completion Among Freshmen
6-Year Graduation Rate  
2011 Cohort Target
Actual
2012 Cohort Target
2020 (2014 Cohort) Target
20%
22.2%
Goal 4: Increase Completion Among Transfers: Data forthcoming, targets
have not been identified by Retention Advisory Council.
Goal 5: Increase Student Success: Data forthcoming

12. 2016 Accomplishments Consultation with RNL Student Retention Predictor
College Student Inventory survey (and mid-year)
Diagnostic Table-Logistic Regression
Student Satisfaction Inventory survey
Adult Student Priorities Survey
Sub-population identification and goals
Strategy Teams

13. Accomplishments
Enrollment Success Contract program for first-time freshmen who are admitted within 35 days of the first day of class, are probationary admits, or have an ACT score <13 / SAT <740. This program began fall 2017 and is intended to provide at-risk students with additional support towards success.
Student employment pay scale matrix for suggested use by Human Resources in an effort to create student employment equity across campus.
Policy requiring campus departments to develop job descriptions for all student jobs and to post openings on the Career Services website

14. Accomplishments Streamline the student hiring process.
Collected course scheduling and enrollment data for the last five years to be shared with each academic department for use revising the department’s Academic Roadmap.
Collaborating with the University of New Mexico’s Institute of Design Innovation project for course scheduling.

15. Accomplishments
Identified advisor assignments, communicated to academic deans to reassign advisors in Banner accurately.
Transfer students have been assigned an adviser
Transfer Student Orientation was created and began summer 2017.
Created Snapshot screen in Banner and provided training

16. Accomplishments Created pilot living community for NA students
Revised FTF advising by incorporating SRP and CSI data
Reviewed student payment processes and provided recommended changes
Recommended technology (TouchNet and Slate) purchases

17. Accomplishments
Surveyed Highlands’ staff and faculty to determine topics that should be covered in the newly-implemented training series. The trainings are now scheduled and will begin September 28, 2017.
All High-Traffic Departments meet at beginning of each semester to share most-important information with other departments in order to allow staff to provide intra-departmental information to students.

18. Accomplishments
Development of a synchronized calendar system that allows students to view all campus events via mobile devices on the Ellucian GO application. 
Student Success Plan
STEMfast is developing a Summer Bridge program

19. Matriculation Taskforce
Task Force members in both student and academic services will be expected to collaborate closely to identify and reduce barriers to student enrollment in addition to monitoring, supporting and encouraging communication between departments/offices/divisions to increase enrollment, retention and graduation of Highlands students.

20. Persistence and Completion Academy
Discussion Findings: anecdotal evidence indicates breakdown in advising model, little to no hard data regarding advising, not certain what issues exist within our advising model and processes without collecting data.
Year one: data collected to allow for the development of a shared campus-wide understanding of advising. The data will be analyzed to identify issues and develop strategies for improved advising.
Year two: potential strategies and/or pilot programs will be identified based on the year one exploration of data.
Year three: identified strategies/pilot programs will be implemented, including formative evaluations and adjustments of the projects based on these evaluations.
Year four: data for each pilot will be analyzed to determine if goals were met. These data will be disseminated to the campus community for feedback. Based on feedback, recommendations will be made for moving forward.

21. Original Strategy Teams
Update
Fully Prepared for the First Day of Class
Enrollment Success Contract
Assure Opportunities to Apply Classroom Learning through Internships, Practicums & Campus Employment
Broad reaching
Academic Roadmaps
Will narrow focus to the undeclared/University Studies sub-population
University-Wide Service Culture
Power of Service team
Academic Advising
Persistence and Completion Academy

22. Additional Teams Leading Group Sub-populations Matriculation Taskforce
Broad reaching
Persistence and Completion Academy
STEMfast
ACT scores / Accuplacer scores

23. New Strategy Teams Leading Group Sub-populations
J. Gallegos, T. Ortiz-Gallegos & Academic Roadmap Team
University Studies
Academic Support
GPA <2.935
J. Geffroy, R. Rebecca, M. Romine, R. Medina, M. Gonzales, L. Burbank, N. Ledger
Native American
Y. Wilkes & J. Diesler
African American
K. Blea, R. Alviso
Home >93 miles away
Admitted <34.5 days from start of classes
E. Ratzlaff & Internships, Practicums, & Student Employment team
Financial Aid <$4,254.50
L. Bustos, B. Rivera, & R. Alviso
Transfer students
B. Rivera
Non-traditional Students
C. Applegate-Aguilar
Returning Students
B. Wagoner, J. Garcia
Financial Aid FTF with <$4,254.50
STEMfast Team
ACT scores / Accuplacer scores / Math 120

24. Fall 2016 Cohort Fall 2016 FTF Cohort was 312
87 of these students did not return in spring for a 72.1% retention
The FYE office called every one of the 87 students and determined that:
57 (66%) students completed the fall semester with a GPA of less than 1.75
14 (16%) did not return due to financial reasons
13 (15%) did not return due to personal/undisclosed reasons
7 (8%)were not satisfied with our campus
7 (8%)indicated we had their major of interest (eng., nursing, wildlife, adaptive physical education)
6 (7%) never showed up (2% of the entire cohort)
5 did not return due to HLC probation
5 planned to return in the fall
2 joined the military
1 stopped out
38 did not want to talk to us about why

25. Thank You For Your Support And Participation In Retention Initiatives At NMHU!