1. Integrity and Ethics

2. Integrity Inclusive Governance 1. Fundamentals of IG 6. Mainstreaming
GESI
2. Accountability
Inclusive
Governance
5. GESI:
Concepts &
Approaches
3. Responsiveness
4. Integrity

3. Learning Objectives
By the end of the topic participants will be able to:
Explain the concept and foundation of integrity and ethics;
Explain the characteristics of ethical and unethical behaviour;
Analyse the consequences of unethical behaviour of civil servants, on the quality of public services;

4. Learning Objectives
Analyze the factors affecting integrity and ethics in civil service
Design strategies to promote integrity in public services;

5. Integrity and Ethics (Society’s values, moral, principles)IG
GESI
Accountability
Responsiveness
Integrity and Ethics (Society’s values, moral, principles)

6. Integrity
Integrity is a concept of consistency of actions, values, methods, measures, principles, expectations, and outcomes.
Integrity is knowing right things to do and doing the right things.
Integrity is not an absolute notion that you either have or totally lack.

8. Ethics
A set of moral principles and standards of “right” behavior and conduct.
Right or wrong, good or bad in actions that affects others.

9. Integrity and Ethics
Government bodies and administrators act in ways that inspire public trust. It entails competency, transparency, honesty, commitment, ethical standards of public service.
Ethics refers to well founded standards of right and wrong that prescribe what ought to do, usually in terms of rights, obligations, benefits to society, fairness, or specific virtues.
Higher ethical standard and practices is critical in administering work to gain public trust.

10. Public Sector Integrity and Ethics
Integrity for individual civil servant
Commitment to work
Competency and ethical character
Transparency, trust and trustworthiness
Public or organisation integrity is that set of characteristics that justify trustworthiness and generate trust among stakeholders (Integrity Action, 2016).
Public ethics refers to the collection of values and norms, of moral standards or principles that form the foundation of integrity.

11. Trust and Trustworthiness
Integrity
Trust
Trustworthiness

12. Work in group
Present your thoughts in picture/ diagram/symbol to explain what does integrity mean to you at your workspace.
Each group have 15 minutes to prepare and 5 minutes to present.

13. Key Learning Points Serving the public interest
Using powers responsibly
Making powers use responsibly
Acting with honesty and transparency
Preventing and addressing improper conduct
Conflict of interest

14. Foundation: Integrity and Ethics Sources of Moral Values and Behavioral Norms (Huberts, Maesschalck and Jurkiewicz, 2008; Ethics and Integrity of Governance)
Source
Characteristics
Human Universals
Innate and natural
Derived from natural rights theory
Cultural/ Social Perspectives
Experience with the environment
Represented by behavioral psychology
Rational Analysis/Cognitive Processes
Thought, Reason and Education
Non-rational/Need based Perspective
Experience, Expertise and Emotion
Theological Perspective
God given moral values
Unchallengeable among believers
Professional and Bureaucratic Roles
Public service ethics systems
Public opinion
5 min

15. Factors affecting Integrity and Ethical Behaviour
Executive as an Individual
Internal/ Organizational
External Environment
Family Influences
Policies, Code of conduct
Government regulations
Religious / Cultural values
Behaviour of leaders, supervisors, peers and subordinates
Norms and values of politics – political behaviour
Personal standards, and needs
Organisational culture
Ethical climate of society- social values and norms
My Choice
How does religion affect – example rebirth
Ethical Behaviour

16. Ethical and Unethical behaviour ; Video Case
Case of ethical and unethical behviour in public service delivery.VOB

17. Ethical vs Unethical Behaviour
Group work: Video Case
Watch the video case and discuss:
Your group’s opinion regarding ethical and unethical behaviour in the video?
Did you find any ethical behaviour of service provider/service receiver? Why/how?
Did you find any unethical behaviour of service provider/service receiver? Why/how?
Make notes and be prepared to share findings.
Time 15 mins for preparation and 15 mins for plenary discussion

18. Ethical Behaviour Un-ethical Behaviour
Honesty
Accountability
Doing a job well
Humility (humble, decency, servitude-placing other peoples need before one's own)
Proper conduct
Reliability
Dedication
Character
Fairness
Lying
Cheating / Stealing
Does not abide by the rules of morality
Bribes / Corruption
Deliberate deception
Violation of conscience
Failure to honor commitments
Unlawful conduct
Disregard of organisation policy
Mis-use of resources
Illegal acts

19. Ethical vs Unethical Behaviour
An ethical behaviour applies to proper conduct. Unethical behaviour is not to abide by the rules of morality.
Being ethical means maintaining integrity all the time and take risks for a good cause
Ethics is more than compliance with rules, regulations etc.
Ethics is subjective and contextual

20. Consequences of Unethical Behaviour
What are the consequences of unethical behaviour of civil servants?
Legal consequences
Morale decline and negative image
Trust deficit towards public institutions
Economic and social cost increases
Violation of rule of law
Corruption increases
WPE suffer most

21. Think about creating strategies to promote integrity

22. Creating Strategies to Promote Integrity
Group work: Designing strategy
Work in groups
Discuss and work to:
Design strategies to promote integrity and ethical behaviour amongst civil servants to improve the public services.
Prepare notes and be prepared to share the findings.
Time: 5 mins for preparation and 10 mins for plenary discussion

23. Key Learning Points
Capacity enhancement of public institutions—physical, resource base, human resource, role clarity etc.
Compliance to rule of law: strong regulative and legal enforcement mechanisms,
Promotion of ethical culture: norms, values and standards are set,
Development of good personal behaviour— attitudinal (intention) change

24. Key Learning Points Promoting transparency, Reward and punishment,
Protection of whistleblower,
Minimizing the role of intermediaries,
Effective monitoring and evaluation system
Adequate infrastructure

25. Things We Need! Organisation: Commitment
Clear set of values and standards
Communication of values and standards
Continuous and consistent actions
Moreover,
Assess your ethical position
Acknowledge that “it starts with me!”
Build ethical thinking into daily activities
Establish a legend; let it be disseminated
Be wiling to pay the price

26. Thought….

28. Case: District Education Officer - Panchthar
Work in groups
Draw a picture on flip chart to show how he was able to organize.