1. Developing effective transformational leaders and agents of change
Lieutenant Colonel Ricardo C. Bullock

2. AGENDA Types of change experienced by an organization
The challenges of implementing change
Technique for leading change
Developing transformational leaders in your organization
The impact of transformational leaders
Creating an organization culture through transformational leadership
The Office of Transformation and Change Management

3. Types of Change Experienced By An Organization
Corporate Change (Internal)
- Transformational Change: Old state forced out. New state emerges from visioning, trial and error, and learning.
- Developmental Change: Improvement of what’s already established. It’s change that enhances or corrects existing aspects of an organization, often focusing on the improvement of a skill or process.
National Change
Global Change

4. The Challenges of Implementing Change
Complete Buy-in: The change process and ultimately the results of the organizational change is understood by leadership, management, and lower level employees alike.
Leadership Competency: Leaders leading the change process must be capable of initiating, developing, and sustaining the change initiative to ensure alignment with organizational strategies.
Allowing too much complacency: Failing to make a sufficiently compelling case for change and allowing people within the organization to believe that the status quo is a viable option for the organization.

5. The Challenges of Implementing Change
Failing to identify supporters of change:
This leads to a focus on dealing with resisters rather than identifying, and utilizing, those who identify with the change and are able to influence others within the organization.
Under-communicating the vision for change:
- Relying on formal and rational communication of the change vision. Successful organizations communicate the vision on a face-to-face basis and leaders discuss the vision on an ongoing basis.

6. Technique For Leading Change
Create an atmosphere of necessity for change
Recruit appropriate personnel within organization with common understanding of required changes
Create a conceivable image of the organization after the change
Relentlessly communicate the vision for change
Set the course and remove all obstacles
Identify short-term targets of success to facilitate quick wins to celebrate and build on
Conduct frequent “lessons learned/after action” reviews

7. Techniques For Leading Change
Conduct frequent “lessons learned/after action” reviews
Make full commitment to changes and institutionalize into culture of organization

8. Developing Transformational Leaders In Your Organization
What is transformational leadership? (James McGregor Burns: “A process where leaders and subordinates engage in a mutual process of lifting each other to higher levels of motivation.”
Why is transformational leadership critical for the survival of an organization?
How can you develop transformational leaders within your organization?

9. The Impact of Transformational Leaders
Organizational Growth
Employee Performance
Build Team Cohesiveness

10. Creating An Organization Culture Through Transformational Leadership
Culture of the organization must support an environment of constant change
Leaders must plan and cultivate the desired culture of the organization
Transformational leaders encourage employee innovation, which contributes to an environment supportive of constant change

11. The Office of Transformation and Change Management
Defining the Transformation and Change Management Office
Roles and Responsibilities
Where it fits in the organizational structure
Benefits of a Transformation and Change Management Office in your organization