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Chap 8 Staffing and Training

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1 Chap 8 Staffing and Training
Job Analysis 651 Chap 8 Staffing and Training

2 Staffing matching people to jobs
What are the implications for JA methods for armed services before/after July 3, 1973 for: Recruitment? Selection? Placement?

3 Recruitment Purposes inform qualified applicants of job
Entice qualified to apply (marketing function) Inform potential applicants of requirements RJP Perfect recruitment One person applies for the job

4 Recruitment Job specs KSAOs Duties Context
Min quals / education and experience Benefits

5 Selection To choose the best qualified Test validation
For getting the cream of the crop or Typical (average) performers ? What are some jobs where it makes a difference? What if the test has adverse impact? ? What are the implications for promotion?

6 Selection Validity types: Content Criterion related Face Synthetic
What is it? How is it related to VG? Signs v. samples When can samples be used? Do you need SKAOs? Simulations (can you build a model steam engine?)

7 Judging KSAOs for Validation
Reliability sets limit on validity More judges needed? Validity of KSAO judgments Table 8.2 (Trattner, Fine, & Kubis, ‘55) p235 Better in predicting test scores for mental and perceptual or physical aptitudes? using job description or observation? U.S. Air Force Could psychologists and instructors Predict relevant tests for training and aptitudes?

8 McCormick (‘79) PAQ to predict -> GATB
Predicting aptitude test scores r s .61 to .83 for PAQ & mean scores(GVNSP & Clerical) Less for GATB validity coefficients r s .03 to .39 Conclusion (for judging KSAOs): Analysts can provided reliable and valid estimates of job requirements Better at predicting mean test scores than validity of tests

9 Selection: Key Considerations
Link attributes to tasks- C-Jam (tasks can be used for criterion development CI (Flanagan) Job element method (Primoff) Generic traits PAQ TTAS (Threshold Traits Analysis System) ABS (Ability Requirement Scales)

10 Training Tailor the person to fit the job For a specific job
cost of training v. not training

11 Training Cycle Needs assessment (3 entities) Gap analysis
Organization (inter-related jobs) Tasks & KSAOs (content) People to be trained E.g. for competencies? How would you do this? Gap analysis Where is performance inadequate? Person analysis What do they bring/what do they need

12 Training Cycle T & Development design: Who What When Where
How much is available Costs

13 Training Cycle Evaluation Models Objectives
Context or stimulus situation Behavioral requirements Minimal acceptable response Models Individual difference (cf to a perf standard) Experimental (control groups) Content (ensure trn is related to KSAOs

14 Training Cycle Evaluation Training Goals (Kirkpatrick)
Reaction (do they like it, think it’s worthwhile) Learning (proficiency after training) Behavior (performance on job – transfer) Results (Org effectiveness) ROI (added)

15 Key Considerations Content Level of detail for tasks Rating scales
importance / criticality Consequence of error Difficulty to learn Frequency of occurrence Location of training (OJT/ vestibule)

16 Selection v. Training Exist in applicant pool?
Quality of applicant pool? Entry level or experienced Geographical boundaries


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