1. Professional Standards
What are standards?

2. Professional Standards
Perform only those procedures for which you have been trained and are legally permitted to do.
Never perform procedure unless qualified
Obtain appropriate training
Refuse to perform if not properly trained or illegal

3. Professional Standards
Use approved, correct methods while performing any procedure.
Follow specific instructions
Observe and learn correct/current practices
Follow health care agency procedure manual
Follow manufacturer’s instructions on equipment

4. Professional Standards
Obtain correct authorization before performing any procedure.
From appropriate authority in charge of patient’s care
From written orders
From immediate supervisor if above not available

5. Professional Standards
Identify patient and obtain patient’s consent before performing any procedure.
Check name band
State name clearly and repeat if needed
Explain procedure and obtain consent
Report to immediate supervisor if patient refuses
Obtain written consent if required – never sign as witness or document unless authorized to do so

6. Professional Standards
Observe all safety precautions.
Handle equipment carefully
Be alert to safety and protect patient
Know and follow all safety rules and regulations
Be alert to safety hazards and correct or eliminate as quickly as possible

7. Professional Standards
Keep all information confidential.
Oral and written information
Secure records at all times
Maintain confidentiality
Report information to supervisor discretely
Avoid discussion patients anywhere outside of the health care agency

8. Professional Standards
Think before you speak and watch everything you say.
Do not tell a patient information unless instructed to do so
Revealing unapproved information may cause problems

9. Professional Standards
Treat all patients equally.
Regardless of race, religion, social or economic status, sex, and nationality
Provide care to all to the best of your ability

10. Professional Standards
Accept no tips or bribes for your service.
You receive a salary for your service
Care should not be determined according to the amount of money a patient has
Polite refusal is usually best way to handle situation

11. Professional Standards
If you error or make a mistake, report it immediately to your supervisor.
Never try to hide or ignore a mistake
Make every effort to correct situation as soon as possible
Take responsibility for your actions

12. Professional Standards
Behave professionally in dress, language, manners and actions
Take pride in your job and work
Promote a positive attitude

13. Liability Insurance
Even though standards are followed, errors can occur and legal action can be taken
Form of protection
Many agencies offer policies