1. Registration Solutions Webinar!
Welcome to the July 21th
Registration Solutions Webinar!

2. Join in the Conversation!
Corrie & Faith will be answering questions throughout the webinar. Feel free to send any questions you might have in the Questions box

3. Webinar Agenda What is Registration Solutions?
Registration Solutions Set-Up
Walk-In Registration
Unique registration situations
Q&A

4. What is Registration solutions?
Registration Solutions provides a place to resolve unique registration situations including:
Arriving without a ticket
Walking in as a new registrant
Transfer current registration
to different person
Empty registrations
without tickets
Lost name badges

5. Registration solutions Set-up
Registration Important Documents envelope
Walk-In Registration/Transfer Forms
Green “Do Not Process” labels
Summit Guest Notebooks
Name badge & lanyards
Printed rosters (alphabetized & sorted by church) from Summit Central
Two (or more) computers with internet connection

6. Registration solutions Set-up
Handle walk-in registrations here
Check in guests without tickets here

7. Printing your rosters

8. Summit Roster by name
Insert picture of roster

9. Walk-in Registrations
Site 1 Pathways Church
Up to 10 guests from the same church/org. with the same form of payment
Payment information is added by RS volunteer
(credit card payments handled online)

10. Walk-in Registrations
Site 1 Pathways Church
Be sure payment amount matches the total of fees for each form – staple cash & checks to each form.
If payment is by Credit Card, don’t use this form – have guests register online.

11. Guests are now ready to enter the summit!
Give them a Summit notebook and name badge & lanyard
Bill Hybels

12. Empty registration without ticket step 1
Ask the guest for the name of their church or organization
Check the paper or Online Roster by Church for the guest’s church or organization
If it’s a common church name, be sure you’ve also located the correct city and state
Check mark the roster and write the 7 digit order number on a pink Walk-In/Transfer form
If you are unable to find an available empty registration, the guest will need to complete a Walk-In registration form

13. Empty Registration without ticket Step 2
Write the 7-digit Registration Number attendance report here
Site 1 Pathways Church
Write the guest name here
This registration has already been paid for; no fee is collected for adding a name to an empty registration. Give the guest a Summit notebook and name badge. Set this form aside to be returned to the WCA!

14. Transfer registration without ticket step 1
Ask the guest for the name of the person who’s registration they are taking
Check the paper or online Roster by Name for the original guest’s name
Check mark the name on the roster and write the 7 digit order number on a pink Walk-In/Transfer form
If you can not find the original registrant, the guest will need to complete a Walk-In Registration Form

15. Transfer registration without ticket step 2
Write the 7-digit Registration Number attendance report here
Site 1 Pathways Church
The guest needs to be from the same organization
This registration has already been paid for; no fee is collected for changing the original registration to a new name. Give the guest a Summit notebook and name badge. Set this form aside to be returned to the WCA!
Write the new guest’s name here

16. Walk-in registration non host site
With Computer (CC payment)
manned by RS Volunteer
Guest speaks their information to RS volunteer at computer beginning w/church information
RS volunteer enters guests’ personal info
If guest has a priority code, it can be applied before payment is processed
CC payment info taken from card by RS volunteer & entered directly online
Guests with all other forms of payment will complete a Pink Walk- In Registration Form

17. Walk-in registration – host site
With Computer (CC payment)
manned by RS Volunteer
Host Site reg. page is open & church info is pre-populated (from SC if not using HTML on your web-site)
Guest speaks their personal information to RS volunteer at computer
CC payment info taken from card by RS volunteer & entered directly online
Host Site guests with all other forms of payment will complete a Pink Walk-In Registration Form

18. Pre-registered guests without tickets
Original Registrations
“Record Attendance” page on Summit Central manned by RS Volunteer
RS Volunteer looks up registration by last name
Control F will work to search this page
When the registrant name is located, click the check-in button
Give the guest their Summit materials to enter the Summit
If you are using smart devices for Express Check-in, you’ll notice guests are already check marked on this page

19. Walk-in Rates Host Site Rate (from Guest Check-In page on SC)
Co-Host Rate (same as Host Rate)
Summit Partner Churches & Organization Rates ($129)
Military Rate ($89 – for active duty and spouse)
Student/Faculty Rate ($89)
Any other Priority Codes given by guest need to be approved by the calling the Summit Hotline

20. Unique registration situations
Lost Name Badge
Double check guest is registered and only give a second name badge if you have leftovers
Comp. Transfers
Check with your promotional strategists to be prepared for guests who will arrive to redeem a comp that was entered as a an empty registration for the host site.

21. Do not process Situations requiring the “Do Not Process” sticker:
Split Payment
Registered Previously (guest is certain they’ve registered but not found on roster)
Comp Transfer
Do Not Process

22. Receipt | Refund request @ the Summit
Please contact the WCA Church Relations Center by:
Calling
Monday – Thursday, 9am-5pm CT
Friday, 9am-4pm CT

23. 2017 registrations! Sign up for the Summit next year… Online
On the App… on Thursday, August 11 at 5:00pm (CT)
2017 Registration Form with check or cash payment
Return these in your Registration Important Document Envelope
In-Conference Rate for guests not from the host site will be $139
Host site registrations also available at $89

24. Important document envelope
What is returned in the Important Document Envelope?
Only edited tickets
Completed pink
Walk-In/Transfer Forms
2016 Walk-In Registrations
paid by check or cash
GLS Offering Envelope (in the Important Document Envelope or Supply Box)
2017 Registrations paid by check or cash

25. Hotline & Text messaging
Summit Hotline hours…
Monday, Aug. 8th: 9am-7pm CT
Tuesday, Aug. 9th- Friday, Aug. 12th: 7am-7pm CT
(224)

26. See you
at the Summit!