1. Ivo Pekař ELBACOM CZ i.pekar@elbacom.com

2. Agenda Statistics & Customer Pains that Microsoft is focused on
Introduction to DPM
How DPM protects applications
Agenda: Discuss storage trends, customer requirements
Introduce Windows Storage Server 2003 and its features
Discuss key technologies in the product
Illustrate key deployment scenarios for Windows Storage Server 2003
Tour the UI of the new product
Call to Action

3. System Center Data Protection Manager
Backup/Restore remains the single most costly IT administrative task.
The cost of managing data protection and storage is 5x - 7x the cost of purchasing the hardware. More specifically, 74% of storage costs are for management and administration, with only 12% going to hardware.
– Gartner

4. System Center Data Protection Manager
97% of all tape restores are single files
– Strategic Research
85% of tape restores are for data less than 30 days
– IDC

5. System Center Data Protection Manager
Tape Restores fail
41% - according to Yankee Group
66% - according to Strategic Research
70% - according to Promise
Due to a variety of reasons, including unreadable tape, corrupted indexes, mechanical issues with tape changer, unable to locate tape, etc.

6. Customer Data Protection Pain Points
“Distributed backups are painful”
Every office is backing itself up – with non-IT staff
WAN not feasible to sustain centralized backups
Branch offices must back up themselves using non-technical staff and non-scalable and less mature equipment
Corporate IT must remotely administer and monitor ###’s of independent branch backup jobs
Shrinking Backup Window
“Backups are hard.
Recoveries are worse”
Recovery is unreliable and painful
Finding and recovering data from tapes is slow – hours to days
Typical recovery takes hours or days
42% of companies had a failed recovery in past year
Enterprise backups can fail due to the size of the data
Purpose of slide
One slide summary of customer pain points around data protection and explain how DPM solves them
Costs are too high
Too many hours of labor spent on backup and recovery
Too many tapes, hardware purchases
Massive data growth increases costs All recoveries are done by IT administrators
“70% of my backup
costs are labor”

7. What does DPM do?
Agent on production servers capturing byte-level changes as they occur
Near continuous (hourly) protection of files
Multiple scheduled snapshots per day
Easy IT or End-User restore – fast from disk

8. Solutions With DPM Disk to Disk … to Tape
Active
Directory
Clients
Active Directory
Scheduled auto-discovery job
Queries AD for new servers
Maintains ACL’s
Redirects shadow copies

9. Solutions With DPM Disk to Disk … to Tape
Active
Directory
Clients
File Servers
Agents
Protects Win2000, 2003, WSS2003, SBS2003 – including R2 editions
Agents track / synchronize data from production servers to DPM
All agent communication initiated from DPM
Each protected volume has sync log (10% of volume size)
Agent overhead 3-5%
Deployed via DPM UI

10. Solutions With DPM Disk to Disk … to Tape
Active
Directory
Clients
File Servers
DPM Servers
DPM Server
Windows Server 2003 or Storage Server
AD, SQL, Reporting Services
Lots of disks (1.3X)
Virtual Disk Service
Installed parallel to tape

11. Solutions With DPM Disk to Disk … to Tape
Snapshots
Active
Directory
Clients
File Servers
DPM Servers
Snapshots
Snapshots created for quick recovery
Multiple, schedule driven point-in-time copies
User-friendly, wizard driven set up and restore

12. Solutions With DPM Disk to Disk … to Tape
Snapshots
Active
Directory
Tape Library
Clients
File Servers
DPM Servers
Customer Scenarios
Fast Restoration from Disk
End User Recovery (via DPM client)
IT Admin can restore entire servers, volumes, shares

13. DEMONSTRATION
File Server Protection
End User Restoration

14. Task : Configure Protection
DPM Walkthru
Task : Configure Protection

47. Task : End-User Restore from Windows Explorer
DPM Walkthru
Task : End-User Restore
from Windows Explorer

48. Original Files

49. Overwritten

50. Right-click on any file or directory

51. Available since Windows Server 2003 and VSS.
PVC
Previous Versions Client
is an applet that extends Windows Explorer and Office applications with
this simple new tab.
Available since Windows Server 2003 and VSS.
Usually installed silently via
Group Policy

54. Open document

55. Keep the new one
AND
Restore the old one

56. Restore the old one

59. WAN Support Easy bandwidth wizard On-the-wire Compression QOS usable
IPsec capable

60. Common Customer Characteristics
DPM is a solution for customers of all sizes but the ideal customers are:
Enterprises with lots of branch offices
Many distributed branch office file servers
Few or no dedicated IT staff in the branch
Likely to currently use existing tape infrastructure
High backup costs
Medium-sized data centers
5 - 99 servers
Significant backup window issues
Frequent file recoveries from tape
Few IT staff
Familiarity with VSS and SCSF
Have a Recovery Point Objective (RPO) of approximately one hour
Have a faster Recovery Time Objective (RTO) than tape can provide
PURPOSE OF THIS SLIDE
Explain what the core target market for DPM is
What customers want in data protection
“Save us time & money on data protection”
Rapid & Reliable Recovery
Recovery in minutes versus hours/days
“Guaranteed recovery, not guaranteed backup”
Faster, More Efficient Backup
“Don’t move the whole file to tape every time i make a minor change”
“Don’t make my production server or network slow to a crawl when you do a back up”
Provide a solution to the “shrinking backup window”
Continuous Protection
Backing up once per day is not enough
Simple & Manageable Solution
Easy to deploy, learn and use
Make scheduling easy and straightforward
Cost effective & Best Value
Industry standard software & hardware components
Don’t make me tear out my network or backup infrastructure
I’m tired of buying more and more higher capacity tapes

61. Implementation Scenarios Branch office data protection
Backup process
Agent deployed to branch office servers
Agent captures data and replicates to DPM server in HQ
DPM takes snapshots to enable recovery at multiple points in time
Benefits
Rapid & reliable recovery including end user recovery
Less potential data loss
Easy and efficient scheduling and management
No trained staff needed in branch
Reduce tape equipment requirements in the branch
Clients
New York
DPM Server
Corporate WAN
Clients
Branch office file servers in corporate domain
So How DPM Work? At a high level?
Agents are deployed on each production file server
Agent logs all changes that occur on the production servers
Logs are replicated and stored on DPM server based on IT administrator policy
Assume you wish to protect “d:\” on the server FileServe01
An agent is installed on FileServe01 from the DPM management console
An initial copy of “d:\” is copied to the DPM server and a replica is created on FileServe01
Agents log byte-level changes on FileServe01 and periodically send this data back to the DPM server
The changes are applied to the replica of “d:\” and shadow copies of the replica are taken on a scheduled basis (per policy)
Shadow copies can be used for administrator or, optionally, end user recovery (optional)
Chicago
Headquarters
Los Angeles
Clients

62. Completing the D2D2T scenario
Snapshots
Active
Directory
File Servers
DPM Servers
Tape Library
Clients
Allows for restore of DPM server itself (system state, replicas)
Enables restore of any file object on production servers from tape
Provides ISV’s ability to control this process through their software applications
Solutions available: Yosemite, Veritas, CommVault, Windows Backup

63. DPM Protection Options
DPM v1
DPM v1-SP1
DPM v2
Protect File Servers & Shares
YES
Protect Exchange KB
Native DPM
Protect SQL Server KB
Protect SharePoint KB
Protect System State
TechNet
Protect R2 SIS Servers
QFE hotfix
Protect x64 Windows --
Protect Clusters
??? What else ???
???
Beta Q2-06
Beta H2-06

64. KB Support of DPM with Applications
For any hot dB
Use native tools to back
up to flat file (e.g. BKF)
Protect the file with DPM

65. Top 10 Reasons To Deploy DPM
Recover files in minutes instead of hours
Eliminate the backup window of your production servers
Shrink potential data loss down to 1 hour
No more failed recoveries
Get easy instant backup verification
Enable end users to perform their own recoveries
Setup and protect your file servers in minutes
Advanced functionality at low cost
Rich out-of-box reporting and monitoring functionality
Remove tapes from branch offices and centralize backups at datacenter

66. Industry Partners Hardware Software PURPOSE OF THIS SLIDE KEY POINTS
Explain partner solutions and the value they add to DPM
KEY POINTS
We have over 20 partners on board today to deliver solutions for DPM either through developing innovative hardware or by completing our solutions with tape backup software or solutions.
We believe we have a who’s who of storage vendors including:
6 out of the top 8 backup & archive software vendors
8 of the top 11 storage System vendors (according to IDC)
Our partners are going to provide great solutions to our mutual customers. Having a broad ecosystem of partners and solutions means that customers have choice which ultimately leads to more innovation, lower costs and better solutions and technologies.

67. Resources/Tools for DPM
Data Protection Manager -- Website
Data Protection Manager -- Blog
blogs.technet.com/DPM
– General DPM inquiries

68. Doesn’t it do the same thing?
What about R2 and DFS?
Doesn’t it do the same thing?

69. DPM & Windows Server 2003 R2 for the branch office
DPM = Backup & Restore (2000, 2003, and R2)
Centralized Backup of branch offices
Disk-based backup of recent data (7-30 days)
prior to tape solution from ISV
Fast restore from disk – by IT or End-User
Separate purchased product
DFS = Availability of Files (R2 only)
Near current redundant copy available
Transparent redirection / failover to alternate copy
Part of Windows Server 2003 R2

70. DPM & Windows Server 2003 R2 for the branch office
DPM Data Protection Manager
Agent on file server, captures “whatever application writes”
(bytes or whole-file) in real-time - Even open files protected.
Journals changes to file. Up to hourly transmits to DPM server
Periodic snapshots
End-User and IT restore
Low CPU / Uses disk-journal
DFS Replication & Namespaces
Replicate (every 15 min) between copies of files
RDC comparison algorithm actively compares changes within and between files to minimize bytes transferred over WAN
Failover to alternate copy via DFS Namespaces
Higher CPU for comparison logic

71. DPM & Windows Server 2003 R2 for the branch office
If client wants high availability/failover of branch office file servers, we recommend Windows Server 2003 R2.
For centralized backup and fast recovery of branch office files with multiple recovery points, we recommend DPM.
For both high availability/failover and centralized backup capabilities, recommend both Windows Server 2003 R2 and DPM.
Key Differentiators
DFS Replication in R2
Data Protection Manager
Delivery
In Windows OS
Application
Primary Solution
Availability of File Shares
Centralized Backup & Fast Restore
Platform Support
Windows Server R2 only
Windows 2000, 2003 and R2
Data Frequency
Every 15 minutes
Up to Hourly - plus past iterations
Data Granularity
Byte-level differences
Whatever application writes
(bytes or whole file)

72. Data Protection Manager for Embedded Systems Software Architecture (OS sold separately)
SC Data Protection Manager 2006
Disk based backup and recovery software application
OEM Proprietary Software
Embedded Application
3rd Party Applications
Anti-virus, SNMP, etc…
Windows Server 2003 R2 for Embedded Systems OR Windows Storage Server 2003 R2
Contains complete OS in support of OEM Solution.
OEM
Microsoft
3rd Party
Key takeaway: DPM is a near-continuous backup application that runs over either Windows Sever 2003 for Embedded Systems SKUs or certain Windows Storage Server 2003 SKUs.
Licensable SKU: Microsoft® SC Data Protection Manager 2006 for Embedded Systems (3 DPML Version)
Additional server agent licenses available
Speaker Notes:
This software architecture slide depicts the different modules that represent the overall software platform. The green block is Windows Server 2003, the blue block identifies the OEMs embedded application and the red block represents additional utilities or services the OEM may wish add from third parties for additional functionality permitted within the solution. Please note as of April 1, 2005, the enterprise version of Windows Server 2003 for embedded systems is now available through Microsoft’s Embedded Distributor Channel.

73. © 2003-2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.