1. Our journey…so far Mick Gibbs CEO and Chairman Norad Travel Group
Do you ever think we will be replaced by a PlayStation?…. asked Piglet
No we are much needed…said Pooh!
Oh good….said Piglet
We just don’t tell our story loud enough….sighed Pooh
Our journey…so far
Mick Gibbs
CEO and Chairman Norad Travel Group

2. Beware the ego based trends bereft of holistic benefit, they are usually the marketers who pass in the night and pickpocket the foundations of rational thought, from those best placed to comment.
We will concentrate on our people and eliminate the unnecessary noise so the relevant will be heard and acted upon.
The Culture of our people will be customer focused, believed in and acted as normally as brushing your hair or cleaning your teeth.

3. Structure Look and Feel Future Proofing Generation N(orad)
People Engagement Customers Employees and relevant Industry bodies
Transparent Relationships. Suppliers Associations and Customers
Digitally Focused with Tools To deliver an enhanced Value Proposition
Overview
Landscape
Objectives
Structure Look and Feel
Future Proofing Generation N(orad)

4. “We wholeheartedly support Mick and his teams customer focused objectives and are delighted to be part of that journey through the Norad Academy”
Eric Hallerberg
Managing Director UK and Ireland

5. Next Phase of Evolution
Identifying Critical Component Parts
Understanding Trends but not Drowning in them
Value and Contribution Relativity to customer requirement/benefit
Nurturing Talents Gearing for Future Leadership
Speaking the same language!!

6. Avoiding Divisional Drift
Norad Group
Rising Stars
New Intake
Vocational
Workplace
Management
Avoiding Divisional Drift
Nurturing Talents Gearing for Future Leadership
Management, Operational and Vocational Training
Partners Recognition
Who will use the Academy?

7. Fast Track Rising Stars
Accountability of Next Phase of Evolution – Rising Stars
Nurturing Talents Gearing for Future Leadership at all levels of the business
Identifying, Mentoring and measurement of Rising Stars will be an integral part of Senior Management KPI’s
The Academy will be our vehicle at all levels
Board
New Entrants
Incumbent Teams
Fast Track Rising Stars
Management

8. “We will buy technology but invest in our peoples development…….
Our Academy has adopted a 360 degree vision, it has no boxes and our evolution will be based upon our collective value proposition and not augmented or marketing hype.”

9. Did you ever stop to think….and forget to start again?
Do you ever think we will be replaced by a shiny modern PlayStation?…. asked Piglet
No we are much needed…said Pooh!
Oh good….said Piglet
We just don’t tell our story loud enough….sighed Pooh
Did you ever stop to think….and forget to start again?
So really it’s the same old Pooh……said Piglet
With new clothes and grown up a little……smiled Pooh

10. Every great technical innovation in any organisation, needs to be balanced by an equally great people innovation across all channels if it is to realise its full potential