1. Effective Communication

2. Styles of Communication
* Use the following checklist to see how you communicate

3. Styles of Communication
Aggressive- Use of words or actions that are disrespectful towards others
Passive- When someone holds back ideas, feelings, and decisions; they make excuses for their behavior
Assertive- The honest expression of feelings, ideas, and decisions without feeling worried or threatened.

4. Effective Communication
Identify ways to express emotions by sharing thoughts with another person
“I” messages: a statement focusing on specific behavior, how it affects the person and how they feel
“You” messages: a statement that blames another person for doing something
Nonverbal communication: use of actions to express emotions or thoughts (rolling eyes, crossing arms)

5. Communication Errors Mind Reading- assuming one’s thoughts or feelings
Avoiding Communication
Labeling- using names to verbally attack or threaten
Alienating Messages- criticism, put-downs, or aggressive communication

6. Effective Communication
Which of the styles is the best way to communicate?
ASSERTIVE! Why?
Greater chance of getting what you want
You avoid a conflict or fight
Maintain healthy relationships

7. Communication Clips http://www.youtube.com/watch?v=nhe0KSGo Ugc
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8. “I” Statements Name the feeling you have.
“I feel ___________
Name the behavior that bothers you.
*”when_______
Tell what the consequences of the behavior are.
*”because__________
Say what you want to happen instead.
*”and I would like__________.”