1. Programme Review
Directorate of Quality Promotion
QP_DN

2. Quality Definitions Excellence Fitness of and for purpose,
Value for money
Transformation (i.e. developing the capabilities of individual learners for personal enrichment as well as the requirements for social development and economic and employment growth).
Directorate of Quality Promotion
QP_DN

3. Programme Review Purpose
Premised upon a reflective, diagnostic, and continuous improvement attitude
It requires a programme group to make self-judgements regarding all their teaching and learning, research and community service activities in a critical but constructive manner
Signals their intentions to remedy any identified weaknesses and improve practices.
Directorate of Quality Promotion
QP_DN

4. Reflective Practitioners
Programme Review
Our Approach
Why do we do what we do? (Do we have a comprehensive understanding of what we are, or supposed to be, doing?)
Why do we do it in a particular way? (Do we do the right things in the right way?)
How well are we doing it?
How do we know how well we are doing?
What can we do better? (Do we really achieve what we set out to do?)
Reflective Practitioners
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

5. Output and Impact Review Enablers Results
Input
Process
Output and Impact Review
Enablers
Results
Leadership
Fitness for and of purpose
Vision, mission, strategic goals
Management (planning)
Improvement mechanisms
Customer & Market Focus
Programme Design
Student recruitment, selection, access
Student academic development
Relevance
Administration
Teaching & Learning Process
Facilitation in different modes, & methodology
Assessment in different modes & methodology
Research
Postgraduate studies
Work based learning
Community service
Short courses
Student Performance
Pass, throughput & retention rates
Related short course successes
Equity of outcomes / representivity
Integrity of Certification
Business Results
Programme Review
Attainment of Outcomes
Curriculum Alignment
Self-Assessment
Stakeholder Feedback
Reports (examination reports, quality reviews/audits)
Improvement achieved
Improvement recommended
Research Output
Post-grad degrees
Papers, artefacts,
Policy & Strategy
Teaching & Learning strategy
Policies & procedures
Teaching and Learning
Student Assessment
Post Graduate
Research
Community Service
NSSP
Compliance
People Management
Staff recruitment, development, maintenance,
Equity
Customer satisfaction
Student satisfaction
Employer satisfaction
Employment Data
Resource & Information Management
Library , Computer provision, Classrooms Laboratories, Equipment, Study guides MIS
People Satisfaction
Staff satisfaction
Partnership performance
Impact on society
Community service rendered
Use of research
Continuous Improvement

6. Inputs 1. Leadership Fitness for and of purpose
Vision, mission, strategic goals
Management and Planning
Improvement mechanisms
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

7. Inputs 2. Policy & Strategy Teaching & Learning strategy
Policies & procedures
Teaching and Learning
Student Assessment
Post Graduate
Research
Community Service
NSSP
Programme Coordination/ Administrative Services
Compliance
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

8. Inputs 3. Customer & Market Focus 4. People management
Student recruitment, selection, access
Student academic development
Relevance
Programme design
Administration
4. People management
Staff recruitment, development, maintenance,
Equity
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

9. Inputs 5. Resource & Information Management Library Computer provision
Classrooms
Laboratories
Equipment
Study guides
MIS
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

10. Process 6. Teaching & Learning Process
Facilitation in different modes & methodology
Assessment in different modes & methodology
Research
Postgraduate studies
Work integrated learning
Community service
Short courses
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

11. Outputs 7. Student Performance Pass, throughput & retention rates
Post-graduate performance
Related short course successes
Equity of outcomes / representivity
Integrity of Certification
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

12. Outputs 8. Research Output 9. Customer satisfaction Post-grad degrees
Papers, artifacts, patents
9. Customer satisfaction
Student satisfaction
Employer satisfaction
Employment Data
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

13. Outputs 10. People Satisfaction 11. Partnership performance
Staff satisfaction
11. Partnership performance
12. Impact on society
Community service rendered
Use of research
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

14. Impact and Review 13. Business Results Attainment of Outcomes
Curriculum Alignment
Stakeholder Feedback
Self-Assessment
Reports (examination reports, quality reviews/audits)
Improvement achieved
Improvement recommended
Directorate of Quality Promotion
QP_ DN_ Framework Presentations_ 2004/09/13

15. Programme Review Leadership ELEMENT / FOCUS AREA EVALUATIVE QUESTIONS
SUPPORTING EVIDENCE
1.2. Vision, mission and strategic goals (Fitness of Purpose)
How do the qualification and its learning programme (purpose, rationale, outcomes, and curriculum) responds to national, regional and local employment and socio-cultural needs (fitness of purpose)?
Needs analysis, feedback from industry/advisory boards.
Reference to national policies in programme planning.
How does the programme address transformational issues including equity of access and equity of outcomes?
Admissions policy and student development plan
Directorate of Quality Promotion
QP_ DN_