1. CWMS Configuration Making our PowerPoint simpler and more distinctive.
Hariharan S M
Released: March 16, 2015

2. Agenda User Management Editing Mail Server Configuring Remote Storage
Certificate Installation
Enabling CWMS for Mobile Devices

3. User Management

4. Types of Users
Administrator : Configures / Manages the System. Have access to admin page and End user page
Host : Have access to End User Page only. Can schedule and manager their recordings
Auditor [New with CWMS 2.5] : Only one user can be assigned this role and used to configure Auditing information.

5. Types of Authentication
Local Authentication : Available for both admin and End Users. Authenticated Locally
LDAP : Have access to End User Page only. Authenticated against AD via CUCM
SSO : Have access to End User Page only. Authenticated against AD an idP provider.

6. Mail Server Configuration

7. Mail Server Configuration
Enter the hostname of the SMTP Server
If the server requires TLS Enable TLS
If SMTP server requires authentication, configure the username and password for the same. This information needs to be gathered from the SMTP server admin

8. Remote Storage Configuration

9. Remote Server Configuration
This requires maintenance mode
DR back up and recording are stored in NFS
The mount point should exactly match how it is being exported from the NFS storage
Only one backup is stored in the NFS and the previous backup will be deleted.

10. Certificate Installation

11. Certificate Installation
This requires maintenance mode
By default, system generates a self-signed certificate
Obtain certificate only by generating CSR from CWMS
CSR can be generated for hostnames in the system or it can be generated for a wildcard certificate.
Upload intermediate certificates along with the CWMS certificate

12. Enable Mobile Devices