1. WELCOME Diversity: Bridging the Gap of Interests
LEAD Provincial Dallas, Texas
March 6, 2010
Dr. David B. Ross

2. Agenda for Session History of Diversity in Delta Sigma Pi
Why is Diversity Important
Is Your Chapter Welcoming
Diversity in Your Chapter
Overview of Labeling/HBDI
Summary
Final Comments and Discussion
Labeling Activity
Agenda for Session

3. Enhance understanding of participants’
worldviews and the bias they may express or encounter as a result of not understanding our “differences and similarities.”
Session Objectives

4. History of Diversity Founding Fathers: One Jewish, One Italian
Restrictions against Blacks, non-Christians
Lifted in late 1940s and early 1950s
Women admitted as members in 1975
First openly gay Grand President 1979
First woman Grand President 2001
History of Diversity

5. Discussion Activity Why is Diversity Important? At the chapter level?
At the business level?
Creativity
Interpersonal
Organization
Critical Thinking
Discussion Activity

6. Discussion Activity Is Your Chapter Diverse and Welcoming?
How do you know?
How would others think?
What would you do to make your chapter welcoming?
Discussion Activity

7. Discussion Activity Within Your Chapter
Diversity Within Your Chapter
How are you attracting diverse populations?
Do you know the demographics of your University or College of Business?
Does your chapter population match the colleges population?
Discussion Activity Within Your Chapter

8. Overview of Labeling AND World Labels: Profiles, Bias, Stereotypes
Personal Labels:
Hermann Brain Dominance

9. Whole Brain Corporation
HBDI
Whole Brain Corporation

12. A A D B C Whole Brain Model Logical Analytical Fact Based Quantitative
Holistic
Intuitive
Integrating
Synthesizing
Interpersonal
Feeling Based
Kinesthetic
Emotional
Organized
Sequential
Planned
Detailed B C

16. Our Personal Share of the Four Selves
Finding the Way
Knowing the Facts
Make it Happen
Dealing with Feelings

18. Impact of Thinking Styles:
BRAIN DOMINANCE
Thinking Style Preferences
What we pay attention to
What we learn best
What motivates us
How we communicate
How we do what we do
How we make decisions
What we are successful at
How we interact with the world
LEADS
IMPACTS
How Brain Dominance Leads to Bottom Line Outcomes in Business, Learning and Life
INFLUENCES

19. A Rational Self Analyzes Quantifies Is logical Is critical
Is realistic
Likes numbers
Knows about money
Knows how things work A

20. B Safekeeping Self Take preventive action Establishes procedures
Gets things done
Is reliable
Is neat
Timely
Plans B

21. C Feeling Self Is sensitive to others Likes to teach Touches a lot
Is supportive
Is expressive
Is emotional
Talks a lot
Feels C

22. D Experimental Self Infers Imagines Speculates Take risks Is Impetuous
Breaks rules
Likes surprises
Is curious / Plays D

23. © 1987-2003 The Ned Herrmann Group
What Happens When the Blue Meets Red and Green Meets Yellow? A Disconnect!
A Upper Left –Blue D Upper Right-Yellow
“That rep just seems to talk too much. I don’t have time to waste chit-chatting—I just want the information I need.”
He is killing me with details I do not need! I wish we had a rep who could just give me an overview of the product without getting bogged down in all of that minutiae.
I can’t ever follow that rep’s train of thought. She keeps jumping from topic to topic-I do not think that is an orderly and professional way to present information.
The arrogance of that rep astounds me! I cannot trust someone who will not take the time to talk about my specific needs.
Ask participants to turn to the next page entitled “What Happens Blue meets Red and Green meets yellow? A Disconnect!”
Have a different participant read each one for variety. Ask them to assume the attitude of a physician who might be saying these words.
3. Emphasize the importance of anticipating disconnects and adapting one’s communication style to that of the customer--even if it’s the least preferred mode.
B Lower Left-Green C Lower Right-Red
© The Ned Herrmann Group

24. HBDI - Summary

25. Values
Facts
Ideas
Actions
Relationships

26. Concerned With
What
Why
How
Who

27. Approaches to $
Ways to Count
Ways to Spend
Ways to Save
Ways to Help

28. Writing Styles
Terse
Verse
Outline
Prose

29. May Overlook/Avoid Feelings Details/Deadlines New Ideas/Ambiguity
Facts/
Time
Money

30. Dress
Functional
Individualistic
Correct
Comfortable

31. Intuition & Imagination
Communicate
Logic & Reason
Intuition & Imagination
Structure & Control
Feelings & Emotions

32. Perception Cold Aloof Arrogant Ambiguous Boring Insensitive
Overly Emotional
Dramatic

33. Base Decision On
Data & Facts
Possibilities
Control
Affect On Others

34. Primary Weakness
Feeling
Structure
Change
Logic

35. We cannot change our thinking preferences
We cannot change our thinking preferences. We can; however, learn to understand how other quadrants function and think.

36. “Smarter” teams can be built .

37. A condition of building a smarter workforce is that the different team members must actively listen to another.

38. No matter how different you are, there are other normal people like you somewhere in the world.

39. Final Comments or Questions
Your Feedback

40. THANK YOU FOR PARTICIPATING:
The Beginning
Dr. David B. Ross,
Nova Southeastern University

41. Your Feedback References
Cushner, K., McClelland, A., & Safford, P. (2003). Human diversity in education: An integrative Approach (4th ed.). Boston, MA: McGraw Hill.
Decosterd, M. L. (2008). Right brain/left brain leadership: Shifting style for maximum impact. Westport, CT: Praeger.
Gladwell, M. (2008). Outliers: The story of success. New York, NY: Little, Brown and Company.
Hermann International. (2010). Hermann brain dominance instrument and the whole brain. Retrieved December 4, 2009, from
Leadership Breakthrough. (2006). The door to success. Retrieved December 5, 2009, from leadershipbreakthrough.com/ArticleDetail.aspx?Mode=&ID=32
Your Feedback

42. Daily Labeling Activity
Write down three words that you use to describe yourself.
____________________________
Write down three words that you use to describe how others see you.
Write down three words that you would use to describe yourself in the workplace/chapter.
Write down three words that you would use to describe how others would describe you in the workplace/chapter.
Daily Labeling Activity