1. Training Course on Integrated Management System for Regulatory Body
Module 6 (Implementation and change management)
(1) Implementation of IMS

2. Objective
The aim of the presentation is to emphasise a systematic approach for implementation – change management
IAEA Training Course on IMS Module 6.1

3. Content What is change management? Method for change management
Exercise – development of an implementation plan P
IAEA Training Course on IMS Module 6.1

4. IAEA Training Course on IMS Module 6.1

5. integrated in the project Shared vision and objectives
Change management
integrated in the project
Shared vision and objectives
IAEA Training Course on IMS Module 6.1

6. What is change management? (1)
A structured approach to strive to achieve change on the part of individuals, organisations and communities
We change for a reason
Organisational change requires individual change
Organisational outcomes are the collective result of individual change
IAEA Training Course on IMS Module 6.1

7. What is change management? (2)
Change management is an enabling framework for managing the people side of change
We apply change management to realize the benefits and desired outcomes of change
IAEA Training Course on IMS Module 6.1

8. Resistance to change Manifests in different ways
Most common idleness and incomprehension
Complacency – difficulty to leave comfort zones
Insight on urgency of the change is needed
Insights must bee shared
IAEA Training Course on IMS Module 6.1

9. Consequences of failed change management
Not only financial
Human costs is frequently high
Failed understanding of the importance of first establishing sufficient awareness of the change’s necessity
Changes grates enemy is self-righteousness
IAEA Training Course on IMS Module 6.1

10. What are necessary for success?
Discussion
What are necessary for success?
IAEA Training Course on IMS Module 6.1

11. Greatest contributors to success
Active and visible executive sponsorship
Structured change management approach
Dedicated change management recourses and funding
Frequent and open communication about the change and the need for change
Employee engagement and participation
Engagement and integration with project management
Engagement with and support from middle management
Prosci: Best Practices in change management
IAEA Training Course on IMS Module 6.1

12. What are the difficulties?
Discussion
What are the difficulties?
IAEA Training Course on IMS Module 6.1

13. Greatest obstacles to success
Ineffective change management sponsorship
Resistance to change from employees
Insufficient change management resourcing
Division between project management and change management
Middle management resistance
Prosci: Best Practices in change management
IAEA Training Course on IMS Module 6.1

14. Method (1)
Kotters eight step process for implementing comprehensive change
All-encompassing and takes time – sometimes seral years
Needs to spread throughout the organisation
Must not stop until new patterns of behaviour and new norms have become part of the corporate culture
Management and evaluation on a continuous basis
IAEA Training Course on IMS Module 6.1

15. Method (2)
The new needs takes time to become an established part of the culture. A new culture needs to characterise the organisation
“This is our approach at our company.”
IAEA Training Course on IMS Module 6.1

16. IAEA Training Course on IMS Module 6.1

17. The eight steps (1) Kotter’s three first steps serve as the foundation
Step 1. Create urgency: time is short and it’s necessary
Step 2. Form a powerful coalition: a composition of people skilled in change management
Step 3. Create a vision for change and a good strategy
IAEA Training Course on IMS Module 6.1

18. The eight steps (2)
Kotter’s Steps 4 to 8: Involving everyone and motivating the entire organisation
Step 4. Communicate and share the vision
Step 5. Remove obstacles
Step 6. Create short-term wins
Step 7. Build on the change
Step 8. Anchor the changes in corporate culture
IAEA Training Course on IMS Module 6.1

19. Implementation A prerequisite for change management
What is a implementation plan and what does it need to contain?
Next module: create a implementation plan
IAEA Training Course on IMS Module 6.1

20. Summary Sense of urgency Commitment Handle resistance Takes time
Planning is key
Change management means creating a new culture
IAEA Training Course on IMS Module 6.1

21. References Kotter, John and Cohen, Dan – The heart of change
IAEA Training Course on IMS Module 6.1