5/22/2018 5:40 PM BRK3048 Designing and implementing your flighting strategy to support your Windows 10 deployment decisions John Wilcox WaaS Evangelist.

5/22/2018 5:40 PM BRK3048 Designing and implementing your flighting strategy to support your Windows 10 deployment decisions John Wilcox WaaS Evangelist © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Digital transformation
Marketing All Hands 5/22/2018 5:40 PM Digital transformation © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Data based insights are the core of Modern IT
Microsoft Inspire 5/22/2018 5:40 PM Classic IT Modern IT Single Device Business Owned Corporate Network & Legacy Apps Manual Reactive High-touch Project based Multiple Devices User and Business Owned Cloud Managed & SaaS Apps Automated Proactive Self-Service Process and System driven Data based insights are the core of Modern IT © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Digital Transformation
Service Transformation

Windows as a service Terminology
MS Story 5/22/2018 5:40 PM Windows as a service Terminology Quality Updates Feature Updates A single cumulative update each month with no new features Security fixes, reliability fixes, bug fixes, etc. Supersedes the previous month’s update Try them out with Security Update Validation Program (SUVP), other Twice per year with new capabilities 18 months of servicing and support for each feature update release Very reliable, with built-in rollback capabilities Simple deployment using in-place upgrade, driven by existing tools Try them out with Insider Preview Changes made for older Windows releases as well, to adopt learnings from Windows 10 © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Staying Current Key things to know about Windows as a Service and O365
5/22/2018 Staying Current Key things to know about Windows as a Service and O365 2018 2019 2020 Predictable releases, twice per year Semi-Annual Channel Windows Windows Windows About six months between releases Windows MICROSOFT CONFIDENTIAL © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION

Staying Current Key things to know about Windows as a Service
5/22/2018 Staying Current Key things to know about Windows as a Service 2018 2019 2020 Each serviced for 18 months From the date of release Windows Windows Windows Windows 18 months for each release MICROSOFT CONFIDENTIAL © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION

Staying Current Key things to know about Windows as a Service
5/22/2018 Staying Current Key things to know about Windows as a Service 2018 2019 2020 Windows Aligned with Office For simpler deployment planning Office 365 ProPlus 1708 Windows Office 365 ProPlus 1802 Windows Office 365 ProPlus 1808 MICROSOFT CONFIDENTIAL © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION

Pre Windows 10 Life Cycle Management
EOL Life of Release Pre-Deployment Readiness Preparation Deploy and Use OS readiness Network readiness App Compatibility Internal App readiness External App readiness User training Driver update policy Servicing Mgmt Tooling Rollout Process and Methods Bandwidth Driver Servicing Update scheduling, offline constraints Installation Audits and Reporting Deploy Decision Too much time, $ spent this side of the Decision time line

Service Life Cycle Management
This slide for painting the end-to-end scenario, as no different than what they do today, how we are enabling to be faster, and less $ Sets up discussing WuFB, and context for SCCM/Intune sessions. First WIP Builds SAC-TRelease SAC Final Servicing Life of Release n-Months, WIP through EOS Deploy Decision Deploy and Use Servicing Mgmt Tooling Rollout Process and Methods Bandwidth Driver Servicing Update scheduling, offline constraints Installation Audits and Reporting Pre-Deployment Readiness Preparation OS readiness Network readiness App Compatibility Internal App readiness External App readiness User training Driver update policy SCCM, Intune, WUfB Download Optimization Update Client Improvements Telemetry based management Flighting Analytics Suite Ecosystem HW alignment Reduce $ and time, with greater confidence, faster agility

Microsoft is the “IT admin” for consumers
5/22/2018 5:40 PM Microsoft is the “IT admin” for consumers Great Windows 10 Consumer momentum Faced similar challenges as Enterprises attempting upgrades © Microsoft Corporation. All rights reserved.

Some numbers for perspective
Windows 10 Devices 500+ Million Feature updates executed 935 Million Quality updates executed 12.45 Billion 268 devices serviced every second

Increased OS compatibility
5/22/2018 5:40 PM How do we do it Increased OS compatibility Since Win7, focus has been to keep the OS highly backwards compatible Not compatible means not shipping the OS Close engagements with feature teams on code & design changes Raised the bar with in place upgrade Developed new technologies to gather insights into the ecosystem Prioritize which apps to test and mitigate Prioritize ISV/IHV partner engagements for problematic apps and drivers Upgrade machines only when we know they will have a good experience Data - driven insights © Microsoft Corporation. All rights reserved.

Our Compatibility Promise
Microsoft Inspire 5/22/2018 5:40 PM Our Compatibility Promise We support all published Windows APIs Exceptions are communicated via the Compatibility Cookbook If we break it, we’ll provide support Receive free support if your app breaks due to a published Windows API regression We’ll share app insights with developers Find telemetry-based insights for the apps you develop in Windows Dev Center We proactively monitor app health We’ll remediate detected incompatibilities or engage with developers when needed © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Impact to Enterprise + + =
5/22/2018 5:40 PM Impact to Enterprise Defragmentation of Windows Consumer scale telemetry and data Faster feedback devices, language, applications + + Enterprise readiness achieved faster than any previous OS = © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Windows as a service Deployment rings
MS Story 5/22/2018 5:40 PM Windows as a service Deployment rings Deploy and Use Targeted Plan and Prepare Insider Preview 6 months Semi-Annual Channel 18 months *Conceptual illustration only © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Deployment Approach

Detection and Mitigation

Services Ready Enterprise New Tools needed in your Tool Box
Infrastructure Readiness Initial Application Compatibility Validation In place Upgrade Confidence Innovation Adoption Should be done in Parallel

Innovation Adoption Formal, active use of preview programs
Discover and identify beneficial innovation IT users for systems innovation planning and design Business owners/managers for feature innovation

What is Windows Analytics?
A cloud-based suite of services collecting information from deep within Windows Proactively improve your Windows environment via actionable information Built on top of Microsoft Operations Management Suite Log Analytics for advanced business intelligence reporting

Windows Analytics? And then you can take action…
You need more than raw information. You need insights. And then you can take action…

Windows Analytics Upgrade Readiness Update Compliance Device Health
(GA) Update Compliance (Public Preview) Device Health (Public Preview) Plan upgrades by identifying devices that are ready, identify and resolve app and driver compatibility blockers Ensure update and antimalware compliance with timely reports for all your devices (even those on the road) Reduce support costs by pro-actively identifying and remediating top end-user impacting issues

Exponential growth, positive feedback
5/22/2018 5:40 PM Exponential growth, positive feedback Led by Upgrade Readiness and the promise of more insights “Windows Upgrade Analytics provides a unique upgrade readiness view for every machine which helps us prioritize our app compat testing.” —Konrad Riegger, Manager, Digital Workplace, The Daimler Group 9,000k 2,500k 2,000k 1,500k 1,00k 500k 0k Jan 2017 Mar 2017 May 2017 Jul 2017 0.14M 0.26M 0.40M 0.96M 1.89M 2.42M 2.63M 2.83M “We are excited to have Upgrade Analytics as a tool to simplify the application compatibility analysis process. We are already working with application owners to determine compatibility with Windows 10. Upgrade Analytics will be used to complement that work and to uncover any applications that may have been overlooked.” —Marlie Arellano, Endpoint Administrator, Endpoint Engineering Ryder System, Inc. GA “Windows Upgrade Readiness helped us to quickly design a strategic approach for our Windows 10 deployment by allowing us to focus on applications that needed special attention while moving quickly to upgrade machines that were Windows 10 ready. It is also the driving force behind our Windows as a Service adoption strategy.” —Frank Trout, System Specialist, Independence Blue Cross 191 countries 1, customers 2.8M+ devices © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Compatibility in Windows 10
PRISM FY16 5/22/2018 5:40 PM Compatibility in Windows 10 Outstanding compatibility means a smooth migration from Windows 7 or Windows 8.1, while also simplifying the process of staying current with Windows 10 Desktop apps Web sites Modern apps Hardware Organizations are observing compatibility rates above 99% High compatibility achieved through: Minimal changes to Win32 APIs Insider feedback during development Telemetry Internet Explorer 11 included (unchanged) for backwards compatibility New Microsoft Edge browser for modern HTML5-based web sites Enterprise Mode features to ensure proper use High compatibility achieved through: Validation of Windows Store apps Insider feedback during development Telemetry Significant investments, enhancements in each release Windows 10 supports all devices capable of running Windows 7 and above Identical hardware minimum requirements as Windows 7 Strong driver compatibility, with updates delivered as needed through Windows Update © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Ready for Windows Get links to Windows 10 ISV support statements
MS Story 5/22/2018 5:40 PM Ready for Windows Get links to Windows 10 ISV support statements Get usage information for every app version, and use that to target testing We are actively engaged with ISVs, to ensure full support for Windows as a service © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Windows Analytics upgrade readiness
5/22/2018 5:40 PM Windows Analytics upgrade readiness Computer, app, and device driver inventory Guided workflow to help take you from pilot to deployment Tools to help you make data-driven decisions about your application portfolio Guidance and insights into your organization’s upgrade readiness © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

How to validate applications
MS Story 5/22/2018 5:40 PM How to validate applications Create and maintain an app portfolio Prioritize, identifying critical apps Validate business-critical apps Leverage pilots for broader validation Complete list of apps and web pages used throughout the organization Business and IT experts identified IT works with the business to eliminate duplicates, define supported versions Business critical Managed Supported Unsupported Blocked Structured testing, using predefined test plans executed with business and IT experts Automated if possible Target small percentage of apps IT pilot, to gauge infrastructure, environment, and business productivity app readiness Business pilot, targeting the broadest set of applications possible Broad deployment using rings, to minimize risk © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

M365 Analytics Upgrade Readiness
MS Story 5/22/2018 5:40 PM M365 Analytics Upgrade Readiness © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5/22/2018 5:40 PM App rationalization Upgrade Readiness, based on telemetry data from users computers, identifies application and driver compatibility issues that may block Windows upgrades, allowing you to make data-driven decisions about your organization’s upgrade readiness Define app inventory Window Analytics Data lead app validation 1,000s of apps 100s of critical apps Validate © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Overview Upgrade Readiness

Update Compliance Ensure update and antimalware compliance with timely reports for all your devices (even those on the road)

Device Health Reduce support costs by identifying issues before helpdesk calls occur. Address classes of issues, instead of one-by-one helpdesk calls. Improve reliability of Windows 10, as well as the apps running on top of it. Identify root causes for issues being encountered. Improve the Windows 10 user experience.

MSIT Success Story

Office 365 Usage Analytics
Microsoft Ignite 5/22/2018 5:40 PM Office 365 Usage Analytics • Cross-Product Usage Insights • Drive more targeted user training and communication • Pivot on AAD attributes • Create custom reports • Sharable • In preview as ““Adoption Content Pack in PowerBI” © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Windows as a Service Moving from project to process
MS Story 5/22/2018 5:40 PM Windows as a Service Moving from project to process TARGETED PILOT DEPLOY BROADLY DEPLOY PLAN AND PREPARE Plan and Prepare Work with Insider Preview builds Identify Innovation Design and Plan usage Targeted Deployments Deploy new innovation for validation Move forward unless blocked React if issues encountered Broad Deployment Deploy to all the devices in the organization Delight End users and Business partners Personaliy © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Analytics-based validation framework Getting to your Deploy Decision
5/22/2018 5:40 PM Analytics-based validation framework Getting to your Deploy Decision Devices Deployed 100% Purpose : Delighted Use Who: All Users Broad Purpose : Deployment Decision Validate Plan Baseline Telemetry Who: Sample Users Purpose : Identify Innovations Plan and Design Who: IT & Developers Target Preview Deploy Decision Pre- Release : 5 months SAC Release : 18 months © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Analytics-based validation framework Getting to your Deploy Decision
5/22/2018 5:40 PM Analytics-based validation framework Getting to your Deploy Decision Devices Deployed 100% Broad Target Preview Deploy Decision Pre- Release : 5 months SAC Release : 18 months © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Preview Innovation Identification and Adoption
5/22/2018 5:40 PM Preview Innovation Identification and Adoption Windows = WIP, Office = Monthly IT, Developers, Business Tech Identify new innovation in next release Plan and design for innovation adoption and deployment at SAC-T Devices Deployed Preview SAC - T © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

WINDOWS INSIDER PROGRAM FOR BUSINESS KEY FEATURES
Install Pre-Release Builds Access and control the deployment of pre-release builds in your organization so distribution is consistent with other updates Corporate Credentials Sign-in with corporate credentials (Azure Active Directory) and increase the visibility of your organization’s feedback with Microsoft Real-Time Feedback for Individuals & Organizations The Feedback Hub App now allows you to submit, aggregate, view and update existing feedback submitted by your organization. Filter on “My organization” to see the feedback most relevant to you Configure Flights in your Organization After registering your corporate domain, administrators can apply group policies to manage their organization’s preview builds A Tech Community just for You Connect with global IT Peers in the Microsoft Tech Community created for others in the Windows Insider Program for Business

1 2 3 GETTING STARTED WITH WINDOWS INSIDER PROGRAM FOR BUSINESS
Navigate to insider.windows.com Register using your organization’s account (AAD) and select Register your domain. Install preview builds to access new Windows 10 features, tools, and manage them using group policies 1 2 3

SAC Target Getting to your Deploy Decision
5/22/2018 5:40 PM SAC Target Getting to your Deploy Decision Sample 30% : Valid for your organization 4-8 Weeks Deploy Decision Data generation Broad Self Selects 15% : Chosen 4-8 Weeks Plan and Design Validation Detect and Mitigate Release Data Baseline Canary 5% : Chosen 2-4 Weeks Early Validation Deploy Decision weeks 30% Devices Deployed Sample Self Selects Canary Preview SAC - T © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

SAC T Ring Review Includes MS managed device data Not Static
Generates the data for your Deploy Decision Valid design Size Purpose Canary 5% Initial Plan and Design Self-Selects 10% P&D Validation , Detect and Mitigate Sample 15% Validate Plan/ Telemetry and Validation Analysis

Populating the Rings Today:
Use Analytics to inventory and understand your population Coming: Analytics will generate recommended ring membership Future Automagically build and populate based on Analytics

Validation vs. Execution
No we must introduce

Session Takeaways and Actions
Windows 10 is a process transition, not an upgrade project Its about agile lifecycle management Flighting is the Assembly line for your service Keep the line moving Build a plan around your deploy decision The process and system can largely self validate Windows Analytics Data enablement transformation of IT

Resources Windows as a service documentation http://aka.ms/Waas
5/22/2018 5:40 PM Resources Windows as a service documentation Windows as a service overview video Windows Analytics and Ready for Windows © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Call to action Keep up to date and secure
5/22/2018 5:40 PM Call to action Keep up to date and secure Deploy Windows 10 and Office ProPlus together Implement a servicing strategy using a ringed approach Leverage Windows Insider builds to prepare Turn on telemetry to get proactive data-driven insights Validate instead of test © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Please evaluate this session
Tech Ready 15 5/22/2018 Please evaluate this session From your Please expand notes window at bottom of slide and read. Then Delete this text box. PC or tablet: visit MyIgnite Phone: download and use the Microsoft Ignite mobile app Your input is important! © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5/22/2018 5:40 PM BRK3048 Designing and implementing your flighting strategy to support your Windows 10 deployment decisions John Wilcox WaaS Evangelist.

Similar presentations

Presentation on theme: "5/22/2018 5:40 PM BRK3048 Designing and implementing your flighting strategy to support your Windows 10 deployment decisions John Wilcox WaaS Evangelist."— Presentation transcript:

Similar presentations

About project

Feedback

Log in

Auth with social network:

5/22/2018 5:40 PM BRK3048 Designing and implementing your flighting strategy to support your Windows 10 deployment decisions John Wilcox WaaS Evangelist.

Similar presentations

Presentation on theme: "5/22/2018 5:40 PM BRK3048 Designing and implementing your flighting strategy to support your Windows 10 deployment decisions John Wilcox WaaS Evangelist."— Presentation transcript:

Similar presentations

About project

Feedback