1. 6/8/2018 8:16 PM
BRK2037
Windows Analytics Overview New tools to help improve Windows experiences
Rama Shastri & Marc Shepard
Program Managers, WDG
#WindowsAnalytics
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Digital transformation
Marketing All Hands
6/8/2018 8:16 PM
Digital transformation
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Data based insights are a core part of Modern IT
Microsoft Inspire
6/8/2018 8:16 PM
Classic IT
Modern IT
Single Device
Business Owned
Corporate Network & Legacy Apps
Manual
Reactive
High-touch
Multiple Devices
User and Business Owned
Cloud Managed &
SaaS Apps
Automated
Proactive
Self-Service
Data based insights are a core part of Modern IT
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Microsoft Inspire
6/8/2018 8:16 PM
Introducing
Microsoft 365
A complete, intelligent, secure solution to empower employees.
Office 365
Windows 10
Enterprise Mobility + Security
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Microsoft 365 powered device
Microsoft Inspire
6/8/2018 8:16 PM
Microsoft 365 powered device
Introducing
Windows Analytics
Easy to deploy and manage
Always up to date
Proactive insights
Intelligent security, built-in
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. Windows Analytics Upgrade Readiness Update Compliance Device Health
(GA)
Update Compliance
(Public Preview)
Device Health
(Public Preview)
Plan upgrades by identifying devices that are ready, identify and resolve app and driver compatibility blockers
Ensure update and antimalware compliance with timely reports for all your devices (even those on the road)
Reduce support costs by pro-actively identifying and remediating top end-user impacting issues

7. Windows Analytics Data Flow
MSFT, as “IT admin” for consumers, uses telemetry to ensure OS, app and driver releases land with the right level of quality/health/compat
Windows Analytics gives IT telemetry-based insights to their devices, exposed via OMS log analytics
IT controls the level of telemetry collected, which impacts Analytics availability
Telemetry
Service
OMS Log Analytics
MSFT Cloud
Telemetry Upload
GP/SCCM/Intune
Configure
Control
Windows Analytics Data Flow
Value to customer: Reduce TCO via proactive insights
Value to MSFT: Telemetry helps us improve the product, staying current helps our ecosystem

8. Testimonials
Windows Upgrade Analytics provides a unique upgrade readiness view for every machine which helps us prioritize our appcompat testing.
- Konrad Riegger, Manager, Digital Workplace, The Daimler Group
We are excited to have Upgrade Analytics as a tool to simplify the application compatibility analysis process. We are already working with application owners to determine compatibility with Windows 10. Upgrade Analytics will be used to complement that work and to uncover any applications that may have been overlooked.
- Marlie Arellano, Endpoint Administrator – Endpoint Engineering, Ryder System, Inc.
Windows Upgrade Readiness helped us to quickly design a strategic approach for our Windows 10 deployment by allowing us to focus on applications that needed special attention while moving quickly to upgrade machines that were Windows 10 ready. It is also the driving force behind our Windows as a Service adoption strategy. 
- Frank Trout, System Specialist, Independence Blue Cross

9. Demo | Upgrade Readiness
Rama Shastri

10. Demo | Update Compliance and Device Health
6/8/2018 8:16 PM
Demo | Update Compliance and Device Health
Marc Shepard
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. MSIT Success Story

12. What’s next?

13. Coming soon: App Reliability
Reduce app crashes by…
Seeing which apps have the most incidents
Click through for insights to root cause and improve:
Which app versions have the lowest incident rates on which OS versions
Trending
Filtering
Coming soon: App Reliability
APP CRASHES AND HANGS
Overview
This report provides you with insights into app reliability in your organization so that you can take action to improve user productivity.
App Crashes and Hangs
See which widely used apps are stopping unexpectedly (crashing) or not responding (hanging) in your environment. Counts reflect unique devices over the last 14 days.
Click through for trending and additional details including versions, dates, and Incident IDs in order to take action to reduce app reliability incidents.
APP NAME
DEVICES (USED)
DEVICES (WITH INCIDENTS)
Adobe Photoshop
5000 36
Microsoft Word
3000
723
Microsoft Outlook
2000
614 …

14. Coming soon: Login Health
Improve login success (and transition to a world without passwords) by…
Seeing which login types are most widely used, and top-level metrics for each
Identify top issues and remediation options
Coming soon: Login Health

15. Future Broader set of analytics (we’re just getting started)
Deeper integration with Office and device management
Operationalize the device rings
Deeper, broader root cause analysis and auto-alerts
Extensibility

16. Privacy and Deployment

17. Privacy Principals Supports the Microsoft Online Privacy statement:
No disclosure: No disclosure to 3rd parties except as described in the statement
No content-based targeting: We will not use your content to target ads to you
Security: Your data protected with strong security and encryption
Control: You control the diagnostic level you wish to share
New 1710 policy: Limit enhanced diagnostic data to the minimum required by Windows Analytics
Transparency: Fully documented Windows Analytics telemetry events, visible in viewer tool

18. Per Solution Requirements
OS Versions
Min Telemetry Level
Required Windows License
Upgrade Readiness
Win7, 8, 10
Basic
Pro, Enterprise, EDU
Update Compliance
Win10
Device health
Enhanced
E3, E5*
*Not required until GA; even at GA, won’t be required/enforced per seat
Note: All Windows Analytics are “zero rated” within OMS log analytics; not charged, don’t count against data limits

19. Windows Analytics Deployment Steps
Review telemetry data collected with your company’s InfoSec or Compliance team
Setup the OMS workspace, note your commercial ID
Deploy a small sample (5-15) of devices with deployment script
Troubleshoot network or policy configuration issues
Validate the insights and evaluate the value of the solution
Deploy broadly using SCCM (or Intune or GP)

20. Session Takeaways and Actions
Windows Analytics helps lowers Windows TCO
Easier to get current, stay current and stay healthy
Windows Analytics is committed to your privacy
Strong privacy statement with transparency, security and control
We’re just getting started
Lots of new innovations in the pipe
Call to action: use it now to upgrade win7->10, continue to reap the benefits on win10
It’s easy to deploy and incurs no additional costs beyond existing windows licenses

21. 6/8/2018 8:16 PM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

22. Session Resources
- Windows Analytics Marketing Page (has links to technet info)
Windows 7 and 8 diagnostic events
Windows 10 diagnostic events

23. Please evaluate this session
Tech Ready 15
6/8/2018
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© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

24. 6/8/2018 8:16 PM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.