1. KINGSWOOD STAFF SURVEY
Debbie Peter
UNISON Health and Safety REP
JUNE 2017

2. INTRODUCTION
October 2016 , Unison Health and Safety Officer carried out a Work Place Site Inspection across all areas in Kingswood
Report was sent to Kingswood Site Responsible Person ,Kingswood Service Director and CNWL Health and Safety Service Director.
A few Health and Safety issues were identified and addressed promptly.,
During the Inspection however Kingswood Staff raised a number of concerns.
Unison Stress Survey and Body Mapping Questionaire sent out to all staff

3. STATS.
Stress and Body Mapping questionnaire sent to Staff.

4. SURVEY RESULTS
WORK RELATED STRESS WAS THE NUMBER ONE ISSUE THAT WAS CAUSING A VARYING AMOUNT OF HEALTH RELATED PROBLEMS.

5. DISCOMFORT AT WORK

6. DIFFICULTIES AT WORK

7. WORKING RELATIONSHIPS

8. JOB

9. How did Staff feel about their Job

10. Contributory Factor of Stress

11. Main causes of stress in the Job
Lack of understanding of the job role
Ineffient working system
Undervalued for the work and effort put into job role
Undervalued for banding asked for several years to be regraded falls on death ears.
Working to deadlines
Poor leadership
Managing conflicting Priorities
It issues
Lack of communication from Management
Large case load
Constant interruptions
Noise levels.
All tasks requested are reactive and urgent instead ot timely and well planned
Excessive staff turnover
Inexperience management team
Comments by staff

12. Effects on other workers and yourself
Feeling Stress and undervalued
Tensions
Uncertainty
Fall behind with work
Anxiety
Being irritable and isolating myself
Comments by staff

13. Steps that could be taken to improve situation staff comments
S.M.T to meet staff more often
Less cases
Plan Carers events in advance and better organisation with different teams taking the lead
Improve IT
Improve leadership from S.M.T
Improved communication from Management
Regular supervision to identify problems arising
Appraisals to highlight training needs.
Taking short breaks
Better chairs
Identify needs of client on admission, for SLT. Physio, O/T and Music Therapy
Treat staff as people not machines

14. Body Mapping survey
Staff indicated on body mapping chart were suffering from the above

15. CAUSES OF PAIN Poor posture due to poor storage Typing
Being Physically and Verbally abused on a regular basis
Work station
Uncomfortable Chairs causing severe backache
Unsettled service
Work overload, too much work not enough time to do it in
Tiredness

16. Improve situation More storage Office space
Constant movement, opportunity to walk around
Safer working Environment
Adequate staffing levels
Less cases
Desk space
Better chairs for back support
Taking breaks correctly
Exercise
correct posture
work station assessment

17. In Brief
Kingswood staff identified of suffering some form of Work Related Stress .
Work Related Stress is defined by Health and Safety Executive as the’ adverse reaction people have to excessive pressures or other types of demand placed on them’(HSE)the This is the biggest concern of Health Problems in the UK.
It has led to 11.7 million working days lost in 2015/16: an average of 23.9 working days lost or each individual affected, (LFS/HSE, 2016).

18. What the law says
The Health and Safety at Work Act; requires employers to ensure the Health and Welfare of their Employees.
Regulation 4 of the Management of Health and Safety at work Regulation 1999; states preventive measures need to be put in place .
Employers are required to assess the risk of ill health arsing from work related activities.
Working Time Regulations 1999; these place limits on the length of the working day and week.
The Equality Act 2010; stress may be a symptom of an underlying condition that could amount to a disability.
The Protection from Harassment Act 1997; this may be relevant where stress is caused by harassment

19. The way forward Kingswood Listening Events
Partnership Planning ,Unions, CNWL and Staff, have been working very hard  to improve , Terms and Conditions of Service looking at  the health and wellbeing of staff and also, to review some Bands to some posts to further improve the working conditions of staff.
Workshop on the seven key themes with action planning were discussed at the last Meeting
Speak up Guardians/Bullying and Harassment
Work related stress
Manager’s interest in health and wellbeing
Discrimination and lack of opportunities
Violence on the wards
Effective appraisals
Flexible working

20. SERVICES AVAILABLE TO STAFF
CNWL offer Coaching Services , safe and confidential space to explore issues.
The Staying Well at Work support to staff who have mental wellbeing issues and are in difficulty at work, you can self refer.
Occupational Health.
CNWL Arts in Health
CNWL BME Network,

21. Ask for Help Do not be afraid to ask for help.
There are many people who can and will help.
If you are a proud person this may be hard, but remember that knowing when to ask for help and delegate is a sign of a leader.
The situation is different for everyone, but it is vital to recognize when it is right to ask for help
Stress does not always have to be a negative thing, as it can help to motivate you.
Although realising when it starts to become a problem is important.
There are many ways you can help yourself and these tips should get you started in the right direction
Everyone has to finish their day at some point and start to rest.
This may be hard with the workload given, but taking time to stop and relax is essential, so that your brain and body are working at 100% the next day. .

22. END
As your Kingsword Union Rep, I am here to offer support and advice to UNISON members
If it is a issue with your health, Safety and well being at work, I can advise and if needed raise the concerns on everyone's behalf.
Please do not suffer in silence
Work Related Stress is individual to the staff member and as such should be treated on that basis.
Please bear this in mind this thought
NO ONE SHOULD LEAVE WORK AT THE END OF THE DAY LESS HEALTHY THEN THEY WERE WHEN THEY STARTED