1. Cargo Application Proposal for Garuda Indonesia
Business Development Team
PT. JTI Mandiri
April 2016

2. Agenda Introduction Achievement of JTIMandiri Existing GA Cargo Issues
IBS Solutions
Skychain vs iCargo (IBS)
Potential Saving
Question/Comment

3. Introduction
PT. Jasa Teknologi Informasi Mandiri (JTI Mandiri) didirikan pada tanggal 16 sep 2002
Kantor Pusat:
Jl. TB. Simatupang No. 35 Cilandak
Jakarta Selatan
Saat ini memiliki >150 karyawan
Klien aktif :
Garuda Indonesia
PT. JAS
Bea Cukai
Citibank
Bank Mandiri
ANZ
Bank Rakyat Indonesia
MNC Bank, Medco EPI
Fashion TV, Egypt Air, etc.

4. Achievement of JTIMandiri
Implement New GA Message Switching with EDIfly Solution (January 2015)
Implement a simple solution for Type B, Type X & EDIFACT message exchange to replace existing IBM Z10 Mainframe
Implement cost-effective solution by Reducing Messaging Cost > USD 120k/month
Integrate 22 GA back-office applications,
Skychain, COGA, IOCS, Aircom, RAPID, BSM, PTS, etc.

5. Achievement JTIM
Implement BTB (Bukti Timbang Barang) Application (August 2015)
Implement cargo acceptance system (CFOR) which integrated with GA Cargo Application (SkyChain)
Reduce fraud of weighing which impact to increase Cargo revenue
Speed up cargo acceptance process by eliminate manual input
Produce cargo report immediately

6. GA Cargo Process Overview

7. SkyChain Functional Overview

8. Existing GA Cargo Issues
Slow performance
Frequent down time
Unstable messaging communication interface
Request Changes Costly and time consuming
Not a complete product e.g no warehouse management

9. iCargo Airline – Airline Cargo Sales and Operation
Schedule Management
Long Term Capacity Management
Operational Flight Capacity Control
Reservation and Booking
Airline Cargo Operations
Tariff and Rating
Shipment Tracking
AWB Stock Control
Cargo Claims Management

10. iCargo CTO – Cargo Terminal Operations
Export Operations
Import Operations
Warehouse Management
Shipment Transfers
Tracing
Station Cashiering (Cash Draw Manager)
Service Level Management
Internal Messaging and Workflow/Task Management

11. iCargo CRA – Cargo Revenue Accounting
Flown Accounting
Export Billing
Import Billing
Interline Billing and Proration
Accounting

12. iCargo Mail – Air Mail Management
P.O Mail Handling and scanning
UPU Standard EDIFACT Messaging (compliant with M-39 requirements)
Mail rating and GPA billing
Mail Interline Processing
Accounting

13. iCargo ULD – ULD Management
Dynamic ULD Stock Control
Movement Updates and Tracking
ULD Loan/Borrow transactions
ULD agreements and demurrages
Damage Reporting and Maintenance
ULD Control Message (UCM, SCM, LUC, MUC)

14. iCargo CRM – Cargo Revenue Management
Demand Forecasting
Revenue Plan
Capacity Forecasting
Allotment Creation
Capacity Management
Pricing
Booking Evaluation
Monitoring
Historical Performance Review
Automated Load Planning

15. Cargo 2000 CDMP-C
Maintenance of SLAs with agents including several parameters (e.g. product)
Upload of industry standard BRAVO file for SLA and C2K measured lanes
Automatic generation of C2K route map (RMP) based on SLAs and booking information
Measurement of C2K SLAs as per C2K specifications
Communication with CDMP-F based on C2K standard XML messages
Generation of C2K performance reports as per Cargo standards
Real time re-planning of milestones based on booking change or change of routing
Real time monitoring of shipment progress with warnings and alerts where configured

16. Choice of Service Offering
Hosted/ASP model
In-house operation model

17. Key Differentiating Strengths
Seamless integration
Hassle-free deployment and access at a very low cost
Secure and dependable
Enhanced controls
Expand service scope and quality
A practical solution
Function rich and flexible
Wide range of major customs authorities in production with direct interface (e.g. in Japan 70% of all air cargo processed by iCargo)

18. System/Technical Benefits
Commercial
Upfront rating, resulting in better revenue control early in the lifecycle of shipments
Better visibility through the lifecycle of shipments resulting in lesser claims
Integrated revenue management function
Advanced yield management tools for good control on high value routes
Minimize time to bill due to use of one system for ALL functions
Plan  Book  Fly  Bill

19. System/Technical Benefits
Operational
Opportunity to eliminate process redundancy
RF HHT enabled operations (Barcode scanning)
Kiosk solution for terminal operation
Opportunity to develop and pilot new products and services
Cargo 2000/CargoIQ, e-Freight compliance
ACC3 compliance

20. System/Technical Benefits
Customer Management
Single, centralized source of customer information for all cargo management functions
Integrated customer ‘frequent freighter’ function
Extension of cargo management functionality to the customers by portal functionality

21. System/Technical Benefits
Information Management
Better (faster/real-time) distribution of information
Powerful reporting function – integrated data warehouse function
Integrated system – One time data capture and one data source for all business intelligence

22. System/Technical Benefits
System/IT Benefits
Integrated system resulting in cost effectiveness and minimal interface requirements
New generation design – high maintainability and scalability
Fully web enabled – easy deployment, accessibility and zero maintenance client, HTML 5 (mobility)
Future proof, being developed in collaboration with six leading airlines forming the Core Group of Influence (CGI)

23. Skychain vs iCargo Functionality Technology
Delivery Track Record & Long Term Relationship
Community

24. Functionality
iCargo fully integrated solution inclusive of revenue accounting as well – Skychain offer it as 3 different products – Skychain / Rapid / Nomad
iCargo offers integrated data warehousing capabilities which is not available in Skychain
iCargo offers significant capabilities on advance yield management and capacity management features not available on any of contemporary products
iCargo today offers operations capabilities through mobility solution thus increasing efficiency of operations in the warehouses not available in Skychain
Skychain ground handling capabilities are reported to be weak and largely catering to airline functionality only

25. Technology
iCargo is a fully web based product and therefore zero–client footprint, whereas the Skychain solution is a thick client solution which is legacy approach
The server architecture of iCargo has been assessed as among one of the top ten architectures for enterprise solutions, built on ORACLE Technology
iCargo offers superior integration capabilities over most other similar solution

26. Delivery Track Record & Long Term Relationship
IBS has an unparalleled delivery track record of over 25 implementations which have been delivered successfully on time and budget
Expertise in implementation of all sizes of carriers
Reports are that of Mercator having had a bad implementation track record across its customers
The support that Mercator offers over the support period is also known to be poor
All of IBS’s customers have long term relationships of 7-8 years and has been offering a strong partnership on an ongoing basis

27. Community IBS has the most engaged user community in the industry
Customers have a big say in the roadmap of the product and can suggest and vote on features to be introduced into the product
User community as known for Mercator is not very active and does not give any form of influence for customers on the product

28. IBS - Key Milestones
Turkish Airline went to production with iCargo beginning 2016
Lufthansa Cargo AG, in production since 2015
'IT Provider of the Year' for the air cargo industry by Payload Asia in 2012
Organises Conventus the first user group meeting at Singapore
'IT Systems Provider of the Year' award at Air Cargo India 2011
Cargoitalia signs up for iCargo – 2011
IBS Cargo Customer Forum launched
“STAT TIMES International Awards for Excellence in Air Cargo” Air Cargo Africa 2011
South African Airways migrates to iCargo
Japan Cargo Terminal Operations system launched at Tokyo's Haneda airport – 2010
All Nippon Airways adopts iCargo platform – 2010
Jetblue chooses iCargo to replace its cargo solution – 2010
Qantas Freight adopts iCargo
‘IT Systems Provider of the Year’ award for the year 2009, Air Cargo India – 2010
India based Aryan Cargo opts for iCargo – 2010
Air Astana automates cargo movement with iCargo – 2008
Austrian Airlines selects iCargo – 2008
Kingfisher Airlines opts for iCargo
iCargo goes live at Nippon Cargo Airlines
Tokyo International Air Cargo Terminal Ltd contracts for iCargo – 2008
Nippon Cargo Airlines becomes the launch customer for iCargo 2007
Core Group of Influence with leading airlines formed for developing air cargo management solution

29. Potential Saving Charging based on AWB/SMU (Surat Muatan Udara)
Total average AWB/SMU per day 7k (average)
Proposed Pricing = Existing - IDR 500/AWB
Existing Price / AWB ?
Total Saving / month =
7000 (awb) x 30 (days) x 500 = Rp ,-

30. Question/Comment

31. Thank You